By : 'Wendy' Services : Sales( As a Buyer ) Sold price : £2000000 Would you recommend ? : Yes Postcode : KT12
8 Sept 2024
People found this helpful0
Tony and Sean in Walton - on - Thames have been absolutely amazing. They have always been very professional, returned all of our telephone calls and emails. We are so grateful to both of them for helping us secure our new home. No wonder there are so many Curchods boards in the area. I highly... Read Full Review
Tony and Sean in Walton - on - Thames have been absolutely amazing. They have always been very professional, returned all of our telephone calls and emails. We are so grateful to both of them for helping us secure our new home. No wonder there are so many Curchods boards in the area. I highly recommend them and we would definitely use them should we sell our property in the future. Thank you for the 5 star service.
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Absolutely dreadfull service ...
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1 Star Review
By : 'Ron' Services : Property Management Would you recommend ? : No Postcode : TW11
19 Jul 2021
People found this helpful2
Absolutely dreadfull service again!
After numerous calls to several staff who keep changing, (probably an indication of the quality of the company), spoke to the director David Bowen who promised to resolve matters but no satisfactory action taken to remedy the position.
I dont knnow about you... Read Full Review
Absolutely dreadfull service again! After numerous calls to several staff who keep changing, (probably an indication of the quality of the company), spoke to the director David Bowen who promised to resolve matters but no satisfactory action taken to remedy the position. I dont knnow about you but I feel over two years should be enough to resolve issues so relatively small is far too long!
Water entering property when it rains over 2 years ago. Intrnal damage, non payment of fees to resolve the roof issues that I have paid. Just do not use these sharks for your own anity, (I have lost mine as a result of their incompetant service.
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Dear Ron,
Your review relates to another company Curchod & Co, a surveying and property maintenance firm company.
The review posted is on Curchods Estate Agents page.
I am sorry you have ...
Service ...
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1 Star Review
By : 'A96' Services : Letting( As a Tenant ) Rent PCM : £950 Would you recommend ? : No Postcode : KT13
10 Sept 2018
People found this helpful2
We first began renting from Hamptons estate agents- when the deal was closed we were told Curchods will be dealing with us from now (property management ) We had many problems with our property in our first 6 months. Including: Boiler leaking & not working - Went on for over a month before they ... Read Full Review
Services : Letting( As a Tenant )Date: 9th Sep 2018
We first began renting from Hamptons estate agents- when the deal was closed we were told Curchods will be dealing with us from now (property management ) We had many problems with our property in our first 6 months. Including: Boiler leaking & not working - Went on for over a month before they finally agreed to change it ! Hole under the bath so exess drainage was going under the bathroom floor, Ill fitting sash window which left our bedroom freezing cold through a very cold snowy winter- which eventually they agreed to change. A Broken fridge freezer Which took a few days to get sorted -Baring in mind we had no food! A internal door which was not fitted properly falling off- Us having no where to keep it had to put it up against the wall in the hallway outside - Curchods were notified & asked to repair it or take door away to which they ignored & later told us that keeping the door in the hall way is a fire hazard! But yet have failed to repair the 2 inch gap in the bottom of our main door (Which in itself is a fire hazard!) not to mention the draft it lets in in the winter. Right now the external ariel point for the Television has stopped working & we have been attempting to get Curchods to repair it for a Full Week - to which they have finally arranged a repairs man to attend who has said he cannot unless our upstair neighbours are in because that is where the ariel point will be.
so here we are over a week later still trying to phone Victoria at Curchods to sort out an issue. Everytime we call we are told 'she will call you back' and she never does. This has happened EVERY time we have tried to report an issue - We have been left waiting far too long for simple things to be sorted- why do we have to make angry phone calls for things to get sorted! We are a young couple renting for the first time & quite frankly i feel that we are being taken advantage of. We always pay rent on time etc but are being left without vital things eg: boiler, fridge freezer & seem to have constant issues That are being ignored!! this all withing 6 months of being at the property?!! we will not be renting from curchods again. no doubt they will take our deposit aswel like they appear to have done with others. Avoid if you can help it (We didnt have the choice!!)
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At the moment they show us ...
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1 Star Review
Georgie
Evie
By : 'Daniel' Services : Letting( As a Tenant ) Would you recommend ? : No Postcode : KT13
2 Feb 2018
People found this helpful6
At the moment they show us the property in Weybridge, they mentioned to us that the property include some items, painting and fixing will be done before moving. After we payed the deposit they change the conditions before signing the agreement. Because of this and since they did not fulfilled the... Read Full Review
Services : Letting( As a Tenant )Date: 2nd Feb 2018
At the moment they show us the property in Weybridge, they mentioned to us that the property include some items, painting and fixing will be done before moving. After we payed the deposit they change the conditions before signing the agreement. Because of this and since they did not fulfilled the original agreement we decided to not move with the tenancy. They do keep the money and didn't return the deposit. They are very irresponsible and I don't recommend to anyone to deal or work with Cuchord agency in Weybridge.
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Review as a tenant and based ...
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1 Star Review
By : 'F' Services : Letting( As a Tenant ) Would you recommend ? : No Postcode : GU15
8 Jun 2017
People found this helpful4
Review as a tenant and based on ending a tenancy. The start of my tenancy was with a different letting agents which was then switched to Curchods mid-tenancy.
Please note I tried to be as helpful and courteous of a tenant as possible, happily let them take photos and measurements for advertising.... Read Full Review
Services : Letting( As a Tenant )Date: 7th Jun 2017
Review as a tenant and based on ending a tenancy. The start of my tenancy was with a different letting agents which was then switched to Curchods mid-tenancy.
Please note I tried to be as helpful and courteous of a tenant as possible, happily let them take photos and measurements for advertising. Always left the property clean and tidy. Even left the property to allow for viewings whenever they wanted, as I knew staying in the property can sometimes be awkward. Even helped explain certain aspects of the property.
Hoped to be treated in a similar way at end of my tenancy. Unfortunately not. Was charged an extortionate rate for minor things.
-Was charged for cleaning, which is fair if it was needed, but when I asked for a receipt, they could not provide one because they didn't actually get a cleaner in. Was told the charge was for compensation. Note we actually had the property professionally cleaned.
-Was also charged for damages. Which I considered fair wear and tear, 1 was a low-level scuff mark, barely visible, no wall or paint damage but was 8+cm long and 2 small stain lines on a window sill, 0.5-1cm in length and no more than 2mm in width. Again they didn't actually carry out any work/repairs, so clearly wasn't a big deal. Just charged me for compensation.
Tried to briefly challenge, they couldn't care less and fobbed me off. I didn't want a long drawn out process to dispute further, just took the hit.
I had left properties in much worse states in the past and got all my deposit back. They clearly just want to try and keep as much of your deposit as possible.
Been renting 10+ years and this is, of course, my own personal experience. If you disagree with my opinion then please disregard this review.
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Stay well clear. Put in an ...
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1 Star Review
By : 'Sman' Services : Sales( Prospective Vendor/Buyer ) Would you recommend ? : No Postcode : KT13
18 Jun 2014
People found this helpful7
Stay well clear. Put in an offer for a property which was accepted. Applied for a mortgage and when I contacted them to find out about the exchange of contracts Curchods continued to market the property and was informed I would have to raise my asking price by GBP20k.
Do not waste your time to... Read Full Review
Services : Sales( Prospective Vendor/Buyer )Date: 17th Jun 2014
Stay well clear. Put in an offer for a property which was accepted. Applied for a mortgage and when I contacted them to find out about the exchange of contracts Curchods continued to market the property and was informed I would have to raise my asking price by GBP20k. Do not waste your time to put in an offer. Worst service ever.
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.