The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry

2.3/5, 15 Reviews
33% Recommended
100% sales valuation accuracy
50% letting valuation accuracy
100% sales fee satisfaction
38% letting fee satisfaction
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100.00% | 100% | £96,500 | £280,000 |
| Lettings | 50% | 38% | £500 | £800 |
CPBigwood
104-106 Colmore Row, Birmingham,
B3 3AG
0121 237 4850
By : 'Liz'
Services : Letting( Property Management )
Would you recommend ? : No
Postcode : B14
SDL Bigwoods have managed to turn our once lovely apartments into crumbling, filthy hovels, its criminal what they are getting away with!! Everone needs to contact the Property Ombudsman to... Read Full Review
Raised fees this year 10% when they do nothing!!
By : 'Catherines'
Services : Property Management
Sold price : £280000
Would you recommend ? : No
Postcode : B90
Stay away from them do not go anywhere near them, they can not be trusted, they consistently can not be contacted and lie to you. They need to be shut down, they charge inflated prices for doing very little and then ignore the fact we pay there... Read Full Review
over inflated and could not care about anything.


By : '#####'
Services : Letting( Property Management )
Would you recommend ? : No
Postcode : B90
WORST SERVICE, NEVER GET A REPLY TO E-MAILS FOR WEEKS ON END, CHARGED A FORTUNE FOR WORKS THAT NEVER GET CARRIED OUT AND WHEN THEY DO ITS POOR WORKMANSHIP. THE LIST IS... Read Full Review
RIP OFF
By : Rose
16 Jan 2019What property are you in Time we brought these cowboys...

By : 'Brum'
Services : Property Management
Would you recommend ? : No
Postcode : B15
I've lived in flats and dealt with management companies for little under 10 years. No management company is perfect and ideally all would be cheaper, however I have never had any specific issues with a management company until I have starting dealing with SDL. Firstly, the are fire hazards... Read Full Review
Expensive. Already over £100 a month and they are looking to increase their costs after less than 6 months of managing the residence.
By : Stephanie Vine
15 May 2018I totally agree ,we have bigger concerns with overcharging and not doing the work that are paid for.It seems looking at their invoices we only paying for their administration Ourselves and other...
By : 'Flat'
Services : Property Management
Would you recommend ? : No
Postcode : CV4
One of the worst companies I have ever had the misfortune of dealing with. Demanding payment for 'historic charges' relating to 2015, despite not providing any evidence to prove where these fees originate from. Ignored the majority of correspondents when I asked for proof/detail of these... Read Full Review
High fees for little work. Additional fees keep being added, without any proof of work being carried out provided.
By : Emily
14 Jan 2018I have exactly the same problem with SDL Bigwoods and I'm not sure what to do. I am trying to seek legal advice. Out of interest, your property wasn't in Grantham where mine are was it? Many...


By : 'SW'
Services : Property Management
Would you recommend ? : No
Postcode : BA4
I live in Shepton Mallet in Somerset. SDL Bigwood as others have commented are on the take and have zero interest in their clients. I brought a flat and they tried getting me to pay for the people how I brought the flat from their out standing charges then SDL wanted me to pay another made up... Read Full Review
EXTREMELY BAD

By : 'llady'
Services : Letting( As a Owner )
Would you recommend ? : No
Postcode : WD17
I was really horrified dealing with this company and actually feel very ripped off .I received an invoice for service charges to which they added several charges which I didn't understand .Called them to clarify and they said they would call back which they didn't.Next they sent a reminder letter... Read Full Review
excessive penalties .


By : 'KB'
Services : Property Management
Would you recommend ? : No
Postcode : ME4
This company does not deserve the 1 star but unfortunately had to give a star before I could publish review. CPBIGWOOD now known as SDLBIGWOOD are a company that is continually ripping people off! Charge absurd fees to poorly manage properties. Charge for services that are not even provided and... Read Full Review
BAD!!

By : 'ProspectiveTenant'
Services : Letting( As a Prospective Landlord/Tenant )
Would you recommend ? : No
Postcode : B3
I spent ages trying to get a viewing at a particular property that I had my heart set on. I sent an email, which got an initial reply and nothing else, so then I phone up to arrange a viewing and left my contact details. Heard nothing back for ages. So I phoned again, and was basically told it was... Read Full Review
By : 'Incandescent'
Services : Letting( As a Tenant )
Rent PCM : £500
Would you recommend ? : No
Postcode : B69
I have been renting through big woods now for nearly 2 years and at this moment in time I am looking into moving again due to failing after failing with this company.!! There customer service is substandard, and by this I mean they do not pick up messages, talk to you as if you are stupid and are... Read Full Review
FEES.... Only agent that wants to make them selves an extra £60 to sign a new contract for admin fee??? That's a joke they do nothing. I asked for a change in my contract and they told me to write it up my self as they could not do it and they would have it checked to see if it's ok!!!!!!!! A letting agent that can not make an amendment in a new contract as they don't know how to do it .........
FEES.... Only agent that wants to make them selves an extra £60 to sign a new contract for admin fee??? That's a joke they do nothing. I asked for a change in my contract and they told me to write it up my self as they could not do it and they would have it checked to see if it's ok!!!!!!!! A letting agent that can not make an amendment in a new contract as they don't know how to do it .........
By : CPBigwood
1 Feb 2016We are sorry to hear of these issues. We can assure you that this isn't our usual customer service and your case will be investigated. Could you please DM or email marketing@cpbigwood.com with...

By : 'Gary'
Services : Letting( As a Owner )
Rent PCM : £800
Would you recommend ? : Yes
Postcode : B23
We find Gary very friendly, helpful, knowledgeable patient and responsible person. We would not hesitate to recommend Bigwood and Gary to any landlords (landlady).... Read Full Review
By : Meg
16 Jan 2019clearly you have just written this by yourself, about yourself, the service is utter rubbish at SDL...

By : 'Tom'
Services : Letting( As a Tenant )
Rent PCM : £650
Would you recommend ? : Yes
Postcode : B16
Good service from the company, the staff in particular are very helpful when it came to sorting out problems and went out of their way to help, would recommend... Read Full Review


By : 'Mrs'
Services : Letting( As a Owner )
Rent PCM : £550
Would you recommend ? : Yes
Postcode : B67
My current tenant is holding over after first 6 months of tenancy. I manage the property myself and inspect every 3 months. The property is looking good. This is my second tenancy arranged by CPBigwood, my first lasting 2 years. I have found the team in the residential sales and lettings... Read Full Review
Reasonable fees.

By : 'Peter'
Services : Sales( As a Vendor )
Sold price : £96500
Rent PCM : £625
Would you recommend ? : Yes
Postcode : B16
Agent has a realistic proposal and perspective on the state of the market for my property combined with what was the minimum expenditure necessary to attract a viable purchaser. Communications were honest and as frequent as required. In particular email communication was responded to in a timely... Read Full Review
Agent quoted a fee for the transaction which was honoured despite unanticipated delay in effecting a sale.
Agent quoted a fee for the transaction which was honoured despite unanticipated delay in effecting a sale.


By : '56370394753'
Services : Sales( As a Vendor )
Sold price : £124500
Would you recommend ? : Yes
Postcode : B1
In a very competitive market, Andy arrived at my property meaning business. Very knowledgeable about the local area, he put me at ease straight away as this was the first time I had sold a property. My apartment was photographed and went straight on the internet with minimal fuss. The whole team at ... Read Full Review
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