CPBigwood

SDL Bigwood have not given our property any services for 2 years, but have sent invoices, threatening letters and bills for £60 for every letter sent out. A lady name Deborah Cain there has no morales at all. Do not allow this company to manage your ... Read Full Review

SDL Bigwoods have managed to turn our once lovely apartments into crumbling, filthy hovels, its criminal what they are getting away with!! Everone needs to contact the Property Ombudsman to ... Read Full Review

1 star is generous!!Service charge increases every year then we get a further bill as they say the charge we have paid does not cover costs. The site is not maintained and management costs are very high. They don't return your calls and what little work is done is of a very poor standard. ... Read Full Review

Stay away from them do not go anywhere near them, they can not be trusted, they consistently can not be contacted and lie to you. They need to be shut down, they charge inflated prices for doing very little and then ignore the fact we pay there ... Read Full Review

Absolutely no interest in our property or maintaining the infrastructure, getting flooded because they failed in their duty to take up issues with builder within the 10 year guarantee, no cleaning as hadn't paid the cleaners for 8 months! yet have just put our service charge up to nearly ... Read Full Review

I have had regular contact with both. Chelsea Clarke and Erin Cooling over recent months. The customer service they provide is excellent. They are consistently friendly, helpful, efficient and respond promptly. Would most certainly ... Read Full Review

WORST SERVICE, NEVER GET A REPLY TO E-MAILS FOR WEEKS ON END, CHARGED A FORTUNE FOR WORKS THAT NEVER GET CARRIED OUT AND WHEN THEY DO ITS POOR WORKMANSHIP. THE LIST IS ... Read Full Review

How poor this company is. Four years of invoicing mistake (always in their favour of course). Letters from companies house fining us for not submitting accounts which was their job. Then we find out our building insurance had lapsed and we were uninsured. There is no general maintenance ... Read Full Review

I've lived in flats and dealt with management companies for little under 10 years. No management company is perfect and ideally all would be cheaper, however I have never had any specific issues with a management company until I have starting dealing with SDL. Firstly, the are fire hazards ... Read Full Review

This company have been atrocious and have mismanaged my site for over 2 years. Exorbitantly high service management charges are matched by appallingly low service ... Read Full Review

One of the worst companies I have ever had the misfortune of dealing with. Demanding payment for 'historic charges' relating to 2015, despite not providing any evidence to prove where these fees originate from. Ignored the majority of correspondents when I asked for proof/detail of these ... Read Full Review

Unfortunately I have to agree with all of the below comments. SDL manage our building, we pay an extortionate amount on annual 'maintenance' + additional fees (eg. £850 for internal decoration, paid in August ago, the work is still yet to be completed). Additionally the communication ... Read Full Review

As others have said this company does not even deserve one star. They have zero interest in customer service and are outright liars and fraudsters. Unfortunately if you buy a Bovis home you will be stuck with this shambles of a company and for that reason I would discourage anyone from buying from ... Read Full Review

I live in Shepton Mallet in Somerset. SDL Bigwood as others have commented are on the take and have zero interest in their clients. I brought a flat and they tried getting me to pay for the people how I brought the flat from their out standing charges then SDL wanted me to pay another made up ... Read Full Review

A total shambles of company, after setting a fee in the proposal bod not issue a contract to us but insisted on payment, carried out an illegal practice of taking money but not declaring it to companies house, have not carried out a directors update in the last 18 months. The cannot produce ... Read Full Review

Lived at Cheena Court in Norwich for 10 Years and the property has never been decorated once in this time... Reported internal damage to SDL Bigwood and again hear nothing... like people have said in other reviews though.... they are quick to get JB Leitch Solicitors to add a further �200 + to ... Read Full Review

I have contacted this office 5 times since April to get some fly tipping removed from the car park at the rear of the property I live at. I have been told it would be removed each time, and that I would get a phone call saying when. It is now June and still no collection and not once have they ... Read Full Review

Awful maintenance company, did not address maintenance issue for 5 years despite numerous call outs. I received an unexplained huge additional 'excess maintenance for end of year' invoice which exceeded my whole years maintenance charge and when challenged their response, after 2 years of ... Read Full Review

The worst management company we have ever come across. They ignore their obligations in the lease, do not respond to letters or emails, do no repairs/maintenance to property despite high management service charges. We are now consulting a lawyer to take them to court, perhaps only then will they ... Read Full Review

I was really horrified dealing with this company and actually feel very ripped off .I received an invoice for service charges to which they added several charges which I didn't understand .Called them to clarify and they said they would call back which they didn't.Next they sent a reminder letter ... Read Full Review