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The UK's Largest Customer Review Website for the Property Industry

3.3/5, 116 Reviews
59% Recommended
57% sales valuation accuracy
38% letting valuation accuracy
66% sales fee satisfaction
65% letting fee satisfaction
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 57% | 66% | £0 | £0 |
| Lettings | 38% | 65% | £550 | £3,780 |
Chase Evans
St. Davids Square, 320 Westferry Road, London, Greater London
E14 3QL
020 7510 8444
By : 'George'
Services : Letting (As a Owner)
Rent PCM : £1516
Would you recommend ? : No
Postcode : E14
First time we used this agent to find us tenants for a let only. One year later tenants want to go periodic for a few months only. Chase Evans insist they want their relet fee for doing nothing and not only that they want it 12 months up front. No doubt we would never see a refund of this. So... Read Full Review
Too high for the "service" you get.
By : Elizabeth
25 Jan 2017I believe that this is standard practice for any agent. I had a let only service from another agent and had the same process (and had them take fees and refund them pro rata) Whilst I also thought...
By : 'Avoidchaseevans'
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : E14
Avoid chase evans at all costs, the staff there are blood sucking cowboys who are just trying to extract as much money as possible very their tenants whilst providing as little assistance as possible. If you have an issues with the flat then expect to wait a long time to have problems sorted,... Read Full Review
By : 'LG'
Services : Letting (As a Tenant)
Rent PCM : £1517
Would you recommend ? : No
Postcode : E14
Chase Evans are utterly incompetent and dishonest -I would give 0 stars if I could. Initially helpful, as soon as I paid a reservation deposit the staff became unresponsive at best, and otherwise rude and disrespectful. I cannot express enough how I regret getting involved with them as it has... Read Full Review
Fees very high, none of it deserved as they create nothing but hassle, difficulties and obstacles
By : 'Nick'
Services : Letting (As a Tenant)
Rent PCM : £1843
Would you recommend ? : No
Postcode : SW8
Complete joke of a company My flat has mold behind washing machine from day one and is not fixed after 3 months Bedroom window stuck and all i get every week is a new property manager that does nothing Lies, never call back, if u ask for a senior manager to speak suddenly the person you were... Read Full Review
Horrible and undeserved
By : 'Elena'
Services : Letting (As a Tenant)
Rent PCM : £1515
Would you recommend ? : Yes
Postcode : E14
All the staff from Chase Evans were really helpful when we were looking for a place in London. Reisse Morrison ( who personally helped us) is a person that you can simply count on and trust when it comes to finding a place to live. I felt that I had a really good friend helping out and this is... Read Full Review
By : 'Ccc'
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : E3
Totally unethical and unprofessional. After only renting less than a month I was told the landlord wanted to sell. I had a constant stream of traffic for about 6 months afterwards and the landlord never did sell during my tenacy. I had initially said I would renew my lease but the rent had... Read Full Review
Overpriced and unjustifiable
Overpriced and unjustifiable
By : vetngo
14 Jul 2016Omg I am in exactly the situation - we were informed that the landlord wanted to sell and then 2 days later they took new tenant to view our flat to rent. Anneka was our property manager as well! We...
By : 'Disappointed'
Services : Letting (As a Owner)
Rent PCM : £1387
Would you recommend ? : No
Postcode : E14
Unprofessional. Continuous change of personnel. Repeated overcharging of repairs. Over promise under deliver. We let Chase Evans manage our flat. They promised me GBP330 per week if we switch to them. At the end we got GBP300. The tenants they found tend to vacate fairly quickly even though the... Read Full Review
I'm ok to pay 10% + VAT provided the service is good!
I'm ok to pay 10% + VAT provided the service is good!
By : 'Wan'
Services : Letting (As a Tenant)
Rent PCM : £1000
Would you recommend ? : Yes
Postcode : E8
Shay is a very good staff with friendly service and thoughtful. I feel quite delightful through the rental process with... Read Full Review
By : 'Anna'
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : E14
I was pleased to work with Shay. All required information, assistance was provided quickly, in the result we have concluded a tenant agreement very fast. Thank you for your... Read Full Review
By : 'Eimantas'
Services : Letting (As a Tenant)
Rent PCM : £1300
Would you recommend ? : Yes
Postcode : E16
Very intelligent agent, so helpful, always smiling and want to find a great property for you as soon as possible! Highly... Read Full Review
By : 'Alex'
Services : Letting (As a Tenant)
Rent PCM : £1365
Would you recommend ? : Yes
Postcode : E16
When we first spoke to him, Shay told us about a new property just about to come on the market that was perfectly suited to our requirements. He organised a viewing the very same day when we called him. He was very friendly and approachable and helped us speed up the whole process. Thanks to him... Read Full Review
Moderate fees, in line with the market.
Moderate fees, in line with the market.
By : 'T'
Services : Letting (As a Tenant)
Rent PCM : £1300
Would you recommend ? : Yes
Postcode : E16
The level of service offered by Shay and his colleagues is excellent! We are glad that we secured this property through Chase Evans. Pretty much everything went... Read Full Review
By : 'sharma'
Services : Letting (As a Tenant)
Rent PCM : £1
Would you recommend ? : Yes
Postcode : E149
I know we have to read the entire documents provided by the agents however please understand even we don't get time at times to read fully (as we are moving in to one house to other), also we reach out to LET AGENTS because we know they are trust worthy and reliable also assuming that they will... Read Full Review
By : 'Shay'
Services : Letting (As a Tenant)
Rent PCM : £1
Would you recommend ? : Yes
Postcode : E14
I know we have to read the entire documents provided by the agents however please understand even we dont get time at times to read fully (as we are moving in to one house to other), also we reach out to LET AGENTS because we know they are trust worthy and reliable also assuming that they will... Read Full Review
By : 'JemappelleFlick'
Services : Letting (As a Tenant)
Rent PCM : £1300
Would you recommend ? : Yes
Postcode : E3
I used Chase Evans to find a rental property for myself and my boyfriend and our experience was great from the get go. On the first call Stephanie went through some property ideas and found one that met our needs, though it was a little over our budget. It was a nice change from other agencies that ... Read Full Review
During the househunt process I spoke to ~4 agencies and the fees charged by Chase Evans were the lowest
By : 'Conor'
Services : Letting (As a Tenant)
Rent PCM : £1900
Would you recommend ? : No
Postcode : E16
My company leased a brand new property from chase Evans. It has a big balcony with gorgeous views of the Thames. The problem is chase Evans never gave me a balcony door key when I moved in. I contacted them the next business day about this. I didn't get a response for over 2 weeks and when I did... Read Full Review
By : 'Simon'
Services : Letting (As a Tenant)
Rent PCM : £550
Would you recommend ? : Yes
Postcode : SE1
I rented a flat through Chase Evans Docklands office. The overall impression was very good, it was my first contact to a letting agent in the UK as I have been recently moved over. They were very flexible regarding the viewing appointments and the office times to come by and sign the documents.... Read Full Review
I\'m not familiar with the fee structure of letting agents in the UK but compared to 2 other letting agents the fee they are asking for seems to be absolutely in line.
By : 'Sally'
Services : Letting (As a Tenant)
Rent PCM : £1600
Would you recommend ? : Yes
Postcode : E1
I was on a short time scale to find a suitable flat for my son to stay in that quiet, close to the university and in a safe location. Christopher Daniel listened closely to our needs and showed us a number of options. We were able to find a flat that is both safe, quiet and within a few minutes... Read Full Review
A good price for a nice appartment.
By : 'Andrea'
Services : Letting (As a Tenant)
Rent PCM : £1400
Would you recommend ? : Yes
Postcode : SE13
From the first viewing onwards Chris has always been very helpful. He was just great the day I was supposed to move in but couldn't because the old tenant hadn't moved out. He immediately organised my move in for the next possible day. This was crucial for me because I had already scheduled the... Read Full Review
By : 'Saskia'
Services : Letting (As a Tenant)
Rent PCM : £1950
Would you recommend ? : Yes
Postcode : SE10
Christopher was exceptionally quick in helping us sort out the flat we have moved into. He was very understanding of our short timeframe in which we had to move. When initially viewing the property he was informative, chatty, and had a great professional manner. Any issues we have had with... Read Full Review
Fees were negotiated very quickly and with no trouble. Chris was able to negotiate our monthly rent with the landlord to get the rent we wanted.
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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Last updated at 11/8/2016, 11:07:53 AM by allAgents