Tony Truong make a good effort to ensure the completion of the sale of my property.
Many thanks
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Excellent property management ...
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5 Star Review
Murat
By : 'Claudia' Services : Letting( As a Tenant ) Would you recommend ? : Yes Postcode : E1
19 Sept 2023
People found this helpful0
Excellent property management from Murat Colak
We recently had an issue with a broken fridge and freezer, which Murat helped us sort out in a very short time. He was very responsive and time efficient. Would totally recommend his service to other... Read Full Review
Services : Letting( As a Tenant )Date: 19th Sep 2023
Excellent property management from Murat Colak We recently had an issue with a broken fridge and freezer, which Murat helped us sort out in a very short time. He was very responsive and time efficient. Would totally recommend his service to other tenants.
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Good service ...
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5 Star Review
By : 'Christian' Services : Letting( As a Owner ) Would you recommend ? : Yes Postcode : E1
4 Aug 2023
People found this helpful0
Good service. Alan was very helpful in fixing issues with my tenanted... Read Full Review
Services : Letting( As a Owner )Date: 4th Aug 2023
Good service. Alan was very helpful in fixing issues with my tenanted property!
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Mikkel from ChaseEvans was ...
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5 Star Review
By : 'Rebeka' Services : Letting( As a Tenant ) Would you recommend ? : Yes Postcode : EC1V
4 Mar 2023
People found this helpful0
Mikkel from ChaseEvans was super helpful when giding me through a clogged sink problem. He provided thorough instructions for me to follow and I solved the... Read Full Review
Services : Letting( As a Tenant )Date: 4th Mar 2023
Mikkel from ChaseEvans was super helpful when giding me through a clogged sink problem. He provided thorough instructions for me to follow and I solved the problem.
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Pandemic Move-In, difficult ...
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5 Star Review
By : 'Nasif' Services : Letting( As a Tenant ) Rent PCM : £1800 Would you recommend ? : Yes Postcode : E1
1 Mar 2023
People found this helpful1
We moved into a rental property at the height of the pandemic which wasn't ideal but Chase Evans (Kevin Hunter, Nicole Nguyen, Camille Lai, Lisa Li at City & Aldgate office) helped ensure things went through smoothly. There were some issues such as the slow removal of a mattress and... Read Full Review
Services : Letting( As a Tenant )Date: 1st Mar 2023
We moved into a rental property at the height of the pandemic which wasn't ideal but Chase Evans (Kevin Hunter, Nicole Nguyen, Camille Lai, Lisa Li at City & Aldgate office) helped ensure things went through smoothly. There were some issues such as the slow removal of a mattress and the fixing of broken cupboard hinges, and a water leak problem - however much of this was due to the pandemic restricting what was physically possible to do at the time. Broadly our experience was positive.
Upon ending our stay at a property with Chase Evans Property Management, our previous contact at the firm had left unannounced and unbeknownst to us. This made proceedings incredibly difficult and stressful, specifically with the process of returning our deposit, and the end of tenancy inspection report of the property. At this point our opinion of Chase Evans was soured thinking it was unprofessional/disorganized, despite having had a good experience as first-time renters.
Once Mikkel Nielsen took over the reigns (from Head Office, Strata Tower), things became a lot more transparent, & communication a lot easier and frequent; exercising all methods to reach us (email, phone calls to each tenant, leaving voicemails, texts) to ensure the message got through. Notably, he picked up all the queries that had gone unanswered previously and mediated disputes fairly between us tenants, and the landlord. Where relevant he provided timelines to manage expectations for when actions/decisions would be made and finalised - always keeping us in the loop.
Moreover, while it took a few months to fully resolve all/any outstanding issues, Mikkel was invaluable in the process as a clear, reassuring and guiding voice throughout all dealings. Now five months after our stay has ended, we are very happy looking back at our dealings with Chase Evans.
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By : 'N' Services : Letting( As a Tenant ) Would you recommend ? : Yes Postcode : E1
13 Feb 2023
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Recommend Chase Evans Property Management especially Alaster! He has been really helpful in terms of communicating with the owner, booking to fix maintenance issues. Whenever we had queries, he usually responds quite quickly. It was the best experience that I ever had during the past few years... Read Full Review
Services : Letting( As a Tenant )Date: 13th Feb 2023
Recommend Chase Evans Property Management especially Alaster! He has been really helpful in terms of communicating with the owner, booking to fix maintenance issues. Whenever we had queries, he usually responds quite quickly. It was the best experience that I ever had during the past few years renting in London.
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Edmond is my property ...
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5 Star Review
By : 'D' Services : Letting( As a Tenant ) Would you recommend ? : Yes Postcode : E1W
18 Jul 2022
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Edmond is my property manager, he is very helpful. The negotiator Vincent shows no interest on negotiating, sounds more like a... Read Full Review
Services : Letting( As a Tenant )Date: 17th Jul 2022
Edmond is my property manager, he is very helpful. The negotiator Vincent shows no interest on negotiating, sounds more like a bot.
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I had a very mixed experience ...
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3 Star Review
Max
By : 'Spez' Services : Letting( As a Tenant ) Rent PCM : £3200 Would you recommend ? : No Postcode : E1
10 May 2022
People found this helpful0
I had a very mixed experience as I dealt with two property managers who provided vastly different levels of service.
My first property manager, Minneaux Schandorf, was very unresponsive, taking weeks or even months to resolve issues in the property with minimal effort at keeping us updated. On... Read Full Review
Services : Letting( As a Tenant )Date: 10th May 2022
I had a very mixed experience as I dealt with two property managers who provided vastly different levels of service.
My first property manager, Minneaux Schandorf, was very unresponsive, taking weeks or even months to resolve issues in the property with minimal effort at keeping us updated. On average, he took around three weeks to reply to an email.
My second property manager, Max Watson, was far better, responding quickly and politely. He takes his job seriously, and is more in line with what I was expecting.
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Lisa Li took care of my ...
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5 Star Review
By : 'AK' Services : Letting( As a Owner ) Rent PCM : £1640 Would you recommend ? : Yes Postcode : E1
7 Apr 2022
People found this helpful0
Lisa Li took care of my flat's rental. She is very responsive and always notify me immediately if there is any issue from the tenant..5 star... Read Full Review
Services : Letting( As a Tenant )Date: 17th Mar 2022
The team at Chase and Evans is super helpful, efficient and professional. The entire process of renting my apartment was smooth.
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I am happy with ...
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5 Star Review
By : 'Linda' Services : Letting( As a Owner ) Would you recommend ? : Yes Postcode : E1
5 Mar 2022
People found this helpful0
I am happy with Vincent's service. He is patience and passionate about his work. I was travelling for a few weeks and Vincent was there to help me with the current tenant's... Read Full Review
Services : Letting( As a Owner )Date: 5th Mar 2022
I am happy with Vincent's service. He is patience and passionate about his work. I was travelling for a few weeks and Vincent was there to help me with the current tenant's renewal.
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Sharon is very helpful and ...
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5 Star Review
By : 'Asseel' Services : Letting( As a Tenant ) Would you recommend ? : Yes Postcode : NW8
23 Feb 2022
People found this helpful1
Sharon is very helpful and understanding, she acts on my requests promptly and efficiently.
She's polite and professional, and always happy to... Read Full Review
I would like to mention that Shahid Miah and Xin Guo have been particularly helpful in this...
Thanks Grant Walker and ...
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5 Star Review
Grant
By : 'F' Services : Letting( As a Owner ) Would you recommend ? : Yes Postcode : E1
8 Jan 2022
People found this helpful0
Thanks Grant Walker and Raymond Tang of Chase Evans for their prompt action to successfully find a new tenant for my property just after one day of the exit notification from the old tenant.
All relevant documentations were well prepared and all procedures were handled in an efficient and... Read Full Review
Services : Letting( As a Owner )Date: 8th Jan 2022
Thanks Grant Walker and Raymond Tang of Chase Evans for their prompt action to successfully find a new tenant for my property just after one day of the exit notification from the old tenant.
All relevant documentations were well prepared and all procedures were handled in an efficient and competent manner.
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I strongly recommend ...
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5 Star Review
Lisa
By : 'Michael' Services : Letting( As a Tenant ) Would you recommend ? : Yes Postcode : N6
29 Nov 2021
People found this helpful0
I strongly recommend it—excellent and quick contact. Lisa and Chase Evans Property Management team were very helpful and friendly. We needed them to contact the landlady a lot, and they made it quick and easy for us. Thank you,... Read Full Review
Services : Letting( As a Tenant )Date: 29th Nov 2021
I strongly recommend it—excellent and quick contact. Lisa and Chase Evans Property Management team were very helpful and friendly. We needed them to contact the landlady a lot, and they made it quick and easy for us. Thank you, Lisa!
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Chase Evans - Mylene ...
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5 Star Review
Mylene
By : 'Alyina' Services : Letting( As a Tenant ) Rent PCM : £1300 Would you recommend ? : Yes Postcode : N7
17 Nov 2021
People found this helpful0
Mylene Miguel has been an absolute superstar throughout my move in process. She is extremely helpful, very swift at responding to queries and even faster when it comes to organising maintenance or speaking to the landlord about requests. I will highly recommend her to anyone and she has made this... Read Full Review
Services : Letting( As a Tenant )Date: 17th Nov 2021
Mylene Miguel has been an absolute superstar throughout my move in process. She is extremely helpful, very swift at responding to queries and even faster when it comes to organising maintenance or speaking to the landlord about requests. I will highly recommend her to anyone and she has made this whole experience very stress free.
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Sharon was responsive to my ...
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5 Star Review
By : 'Ivanna' Services : Letting( As a Tenant ) Would you recommend ? : Yes Postcode : N1
5 Nov 2021
People found this helpful0
Sharon was responsive to my emails about the water leak. She persistently chased contractors and insurances until the issue was... Read Full Review
Services : Letting( As a Tenant )Date: 28th Sep 2021
Mylene Miguel from Chase Evans was really helpful and made sure that i had a smooth checkout process in the end.
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Good ...
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5 Star Review
Mylene
Grant
By : 'Elisa' Services : Letting( As a Tenant ) Would you recommend ? : Yes Postcode : N7
23 Sept 2021
People found this helpful0
I am very pleased with the service provided by my property manager, Mylene Miguel.
She quickly assisted us with the issue we had in our flat.
She also updated us with emails about of the progress of the works while we were abroad.
Good... Read Full Review
Services : Letting( As a Tenant )Date: 22nd Sep 2021
I am very pleased with the service provided by my property manager, Mylene Miguel. She quickly assisted us with the issue we had in our flat. She also updated us with emails about of the progress of the works while we were abroad. Good service!
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