The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry

4.9/5, 188 Reviews
95% Recommended
91% sales valuation accuracy
95% sales fee satisfaction
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sale | 91% | 95.00% | £0 | £0 |
Chase Buchanan
122 Heath Road, Twickenham, Middlesex
TW1 4BW
020 8744 2111





By : 'Anna'
Services : Letting( As a Tenant )
Rent PCM : £1000
Would you recommend ? : Yes
Postcode : TW
Fantastic help from Chelsea. Prompt replies to my emails and excellent management of expectations. She explained process clearly and helped me to get the best price for this property. After offer was accepted Chelsea made sure all relevant information are captured by informing me straight away. She ... Read Full Review
Nothing bad to say
By : Chase Buchanan
27 Sept 2018Hi Anna, Thanks for posting such a great review for Chelsea, we are very pleased to hear that you found the process stress free and really appreciate your comments. Warm regards, Chase...

By : 'MelissaBelfield'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : TW11
Chelsea was friendly, efficient, and knowledgeable about all of the properties she showed me. She asked my preferences and expectations and then set out to exceed them. I was able to secure a flat on the very first day I looked with Chase Buchanan because they were so organised. Additionally,... Read Full Review
Reasonable fees
By : Chase Buchanan
29 Aug 2018Hi Melissa, Your wonderful review for Chelsea is very appreciated and we are very pleased to hear that you would recommend Chelsea and Chase Buchanan. We do hope you enjoy your new home and that we...

By : 'Carol'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : TW1
Nick is very friendly and helped us. Even though we do not master the language, he takes great care to understand... Read Full Review
By : Chase Buchanan
29 Aug 2018Hi Carol, Your kind review is much appreciated and we are delighted that you found Nick so helpful. Kind regards, Chase...

By : 'Yaman'
Services : Letting( As a Tenant )
Rent PCM : £1500
Would you recommend ? : Yes
Postcode : TW2
When we have given up all hope on finding a property that we liked witin our budget, Nick came to the rescue an found just the right one. From the start, he was very helpful and was always high spirited even when we turned down the offers. He is a very good sales person and has excellent... Read Full Review
By : Chase Buchanan
29 Aug 2018Hi Yaman, We are very pleased to hear that you found Nick so helpful and friendly and he was successful in finding you just the right property. We hope you enjoy your new home and if we can help...

By : 'Kristin'
Services : Letting( As a Tenant )
Rent PCM : £1750
Would you recommend ? : Yes
Postcode : TW1
Nick was the perfect agent to help us find a new home. He quickly understood what i was looking for, was professional and punctual and didn't waste my time. Highly... Read Full Review
By : Chase Buchanan
17 Aug 2018Hi Kristin, We are very pleased that Nick found you a new home and that he provided such a good service. We really appreciate your review and if you need anything else, please let us know. Kind...

By : 'Ban'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : TW1
Nick provided a great service in finding a flat to rent. He was friendly and responsive, and I am very much satisfied with the overall experience. He understood the situation and tried to find the best place satisfying our criteria. I would highly recommend him to other potential... Read Full Review
By : Chase Buchanan
16 Aug 2018Hi Ban, We are very pleased to hear that Nick provided you with such a great service and that you would recommend him. We really appreciate you taking the time to post your review. Warm...

By : 'Sarah'
Services : Letting( As a Tenant )
Rent PCM : £2250
Would you recommend ? : Yes
Postcode : TW9
Chelsea was a very enthusiastic and helpful agent. She was knowledgeable about the Richmond area which helped convince us it was the right choice for us. I would certainly recommend her to others looking to rent in the... Read Full Review
The fees seemed reasonable for the service we received.
By : Chase Buchanan
16 Aug 2018Hi Sarah, Thanks for your great review for Chelsea, we are very pleased you found her so enthusiastic and knowledgeable. Your recommendation is very appreciated. Warm regards, Chase...

By : 'Katy'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : TW2
Chelsea was very helpful and professional and we really appreciate that she helped to secure the perfect place for us. Many... Read Full Review
By : Chase Buchanan
16 Aug 2018Hi Katy, Many thanks for your review for Chelsea, we are pleased you found her so efficient and that she found you your perfect new home. Kind regards, Chase...

By : 'Buss'
Services : Letting( As a Tenant )
Rent PCM : £1850
Would you recommend ? : Yes
Postcode : TW2
We had a very positive experience over the phone and via email with Chelsea. She was always very professional and prompt in her communication with us. The only problem we had was with good lord referencing which was an awful... Read Full Review
No comment
By : Chase Buchanan
16 Aug 2018Hi Buss, We really appreciate you taking the time to post your review and are very pleased to hear you found Chelsea so helpful. We are sorry you found the referencing company unsatisfactory and...

By : 'Michael'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : TW14
Nick helped me secure a flat in Twickenham. He worked tirelessly to find me the right property. I found him very polite, genuine and conscientious. I wouldn't hesitate to recommend Nick as he made the very stressful experience of finding a property a lot... Read Full Review
By : Chase Buchanan
16 Aug 2018Hi Michael, Thank you for your lovely review for Nick, we are delighted that you found him so efficient and that he made the process stress free. If you need us again, please come by. Warm...

By : 'Toni'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : TW1
Chelsea provided an excellent service in helping us to find a flat to rent. Friendly at viewings and super responsive on emails, I'd definitely recommend Chase Buchanan and will use again in... Read Full Review
By : Chase Buchanan
16 Aug 2018Hi Toni, Many thanks for your kind review for Chelsea, we are glad to hear you found her service excellent and hope you are enjoying your new home. Kind regards, Chase...

By : 'Danielle'
Services : Letting( As a Tenant )
Rent PCM : £1450
Would you recommend ? : Yes
Postcode : TW1
Nick has been great throughout the process of finding a home for me. Very proactive. Always polite and helpful and went the extra mile to ensure I was happy Would definitely recommend him to my friends and... Read Full Review
Good
By : Chase Buchanan
16 Aug 2018Hi Danielle, We are very pleased that you found Nick so efficient and helpful and thank you for your comments. We hope you enjoy your new home and if we can help again in the future, please come...

By : 'Alice'
Services : Letting( As a Tenant )
Rent PCM : £1500
Would you recommend ? : Yes
Postcode : TW2
Nick was a dream to have help us find our property. He was super helpful in arranging viewings and accommodating to our busy schedules. He answered our many questions honestly, which is a rare find in an estate agent and he kept us in the loop through the whole process. He was always just easy to... Read Full Review
Fair
By : Chase Buchanan
1 Aug 2018Dear Alice, Thank you very much for posting such a wonderful review for Nick. We are so pleased that you found him so helpful and professional and your recommendation is much appreciated. Kind...

By : 'Lauren'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : TW2
Nick has been a pleasure to engage with throughout the process of finding a flat to rent in the Twickenham area. He understood our requirements and was honest with us about timeframes and our expectations. Nick was very polite and friendly and communicated with us frequently throughout the offer... Read Full Review
Slightly more than some other estate agents, but reasonable enough.
By : Chase Buchanan
1 Aug 2018Hi Lauren, Many thanks for posting such a great review for Nick, we are delighted you found him so helpful and engaging and that he found you your new home. If we can help with anything else, please ...

By : 'Diana'
Services : Letting( As a Tenant )
Rent PCM : £1550
Would you recommend ? : No
Postcode : TW7
Danielle was great when it came to handling our rental request, she listened to what we wanted and offered listings that were within our criteria. When we put the offer for the property we wanted she was reassuring and accommodating, especially because there were other offers that have already been ... Read Full Review
the best handling fees we have come across.
By : Chase Buchanan
1 Aug 2018Hi Diana, We are delighted that you found Danielle so efficient and that she found you your perfect home. We hope you will be very happy there and if we can help with anything else, please let us...

By : 'Edel'
Services : Letting( As a Tenant )
Rent PCM : £2400
Would you recommend ? : Yes
Postcode : TW2
Chelsea has been very accommodating while we have been looking to rent a house. She was very approachable at all times and was so flexible due to our busy schedules. Chelsea was always there to answer an email or call. Chelsea is a very efficient member of staff and contacted us only when needed, ... Read Full Review
By : Chase Buchanan
1 Aug 2018Hi Edel, Thank you very much for your great review for Chelsea and Aiden and we are very pleased that you found the service so efficient and stress free. We hope you will be very happy in your new ...


By : 'Marcus'
Services : Letting( As a Tenant )
Rent PCM : £1450
Would you recommend ? : Yes
Postcode : FLAT
Only agent that showed me around in orientation fase. Friendly and communicative Support in all kind of details closing the contract in order to help my moving in from... Read Full Review
By : Chase Buchanan
16 Jul 2018Dear Marcus, Thanks for your kind comments and for posting your review. We are pleased you found the Twickenham office so friendly and efficient and if we need anything else, please get in...

By : 'Gary'
Services : Letting( As a Prospective Landlord/Tenant )
Would you recommend ? : Yes
Postcode : HE2
Chelsea was very welcoming the moment we walked through the door. She was professional in the way she took our details, and showed great patience with me over my lack of computer skills! Chelsea understood exactly what type of property would suit us, and found us a new home very quickly. Both ... Read Full Review
Good
By : Chase Buchanan
12 Jul 2018Hi Gary, Many thanks for your kind review, we are really pleased that Chelsea took such good care of you and found you your new home. We do hope you and your wife will be very happy there and if you ...

By : 'Hugo'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : TW1
The whole process was made very easy with Chelsea. Very proactive with things and made the whole experience very straightforward. Very knowledgeable about the area... Read Full Review
Good
By : Chase Buchanan
12 Jul 2018Hi Hugo, We are delighted you found Chelsea so proactive and helpful and really appreciate your comments. If you need anything else, please let us know. Warm regards, Chase...

By : 'No'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : TW2
After buying and refurbishing our buy-to-let 2-bed flat in Twickenham, we chose Chase Buchanan to be our letting agent. In almost four and a half years we have never had a single day with the property unlet and have had little in the way of unexpected costs apart from the odd small bill for minor... Read Full Review
CB’s fees are not the cheapest, but are worth it for the speed of finding fresh tenants whenever necessary and the day-to-day admin efficiency.
By : Chase Buchanan
12 Jul 2018Thank you for your wonderful review for Chase Buchanan Lettings & Concierge Department, we always strive to give the best possible service and your continued loyalty is much appreciated. Many...
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Last updated at 10/13/2016, 3:20:17 AM by allAgents