The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry

1.8/5, 5 Reviews
25% Recommended
0% letting valuation accuracy
99% letting fee satisfaction
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Letting | 0% | 99.00% | £0 | £0 |
Cavendish Rentals
Grosvenor House13 Grosvenor Street, Chester, Cheshire
CH1 2DD
01244 401440
By : 'Kaya'
Services : 2
Sold price : £825
Would you recommend ? : No
Postcode : LL12
If you’re thinking of renting through Cavendish Rentals — don’t. Unless you enjoy being lied to, ignored, and ripped off. We lived in one of their managed flats 15 months. Throughout that time, they constantly praised us as “model tenants” who kept the flat in excellent condition. During... Read Full Review
By : 'Colette'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : BN22
Really impressed. Great service and if needed, will use again! The staff there were friendly and professional. Thank you for a seamless... Read Full Review
By : 'Chester'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : CH3
AWFUL! The house that we rented from Cavendish Rentals had numerous serious problems. Rusty & rotten pipes under the sink that burst causing a flood. A rotten kitchen roof that caved in & flooded. Broken taps on the kitchen sink that were eventually replaced with the cheapest taps possible, ... Read Full Review
By : 'Bobo'
Services : Letting( As a Prospective Landlord/Tenant )
Would you recommend ? : No
Postcode : CH4
We tried 4 times to arrange a viewing with Cavendish rentals and each time the promised call back never materialised. In the end I was able to speak to someone who confirmed that they only offer viewings during office hours which are 0900 to 1700, Monday to Friday. No viewings are available at... Read Full Review
1. Ensure that there is a robust mechanism in place so that emails are responded to 2. Ensure that call backs are made when they have been promised 3. Reconsider your viewing appointment policy in order to accommodate customers who work 4. If the policy cannot be changed then consider how you can work with customers in order to avoid lost business and reputational damage 5. Consider how you could communicate the limitations of your viewing policy in your adverts in order to avoid unnecessary disappointment to customers and creating failure demand for yourselves.
By : 'Mr'
Services : Letting( As a Prospective Landlord/Tenant )
Would you recommend ? : No
Very disappointed in the lack of professionalism with this company. Individual was late, did not have information on the property and was in a rush. She stated she had other appointments.Will never recommend this agency. Tried to speak to a supervisor, but was not even provided a name. Person who... Read Full Review
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.