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Cavendish Rentals

2.1/5, 16 Reviews
20% Recommended

100% letting valuation accuracy

56% letting fee satisfaction

Contact Us
Established in 1999 with offices in Chester and Mold, Cavendish Rentals form part of the Cavendish Group of Estate Agents.
Latest Reviews
Performance Statistics
ServicesValuationFeesMin Price of property reviewedMax Price of property reviewed
Letting100%56.00%£400£750
Review Statistics
From LandlordsFrom TenantsFrom VendorsFrom BuyersFrom Other
GoodBadGoodBadGoodBadGoodBadGoodBad
1129000003
Address

Cavendish Rentals
Alliance House/High StreetMold,
CH7 1AZ
01352 752220

Opening Hours
  1. Monday :
  2. Tuesday :
  3. Wednesday :
  4. Thursday :
  5. Friday :
  6. Saturday :
  7. Sunday :
  1. 09:00 - 19:00
  2. 09:00 - 19:00
  3. 09:00 - 19:00
  4. 09:00 - 19:00
  5. 09:00 - 19:00
  6. Closed
  7. Closed
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Latest Properties

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Cavendish Rentals Branches (View All 3)
Don’t rent from ...

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1 Star Review

By : 'Kaya'
Branch : Chester, Grosvenor House13 Grosvenor Street
Services : 2
Sold price : £825
Would you recommend ? : No
Postcode : LL12

24 Oct 2025
People found this helpful

If you’re thinking of renting through Cavendish Rentals — don’t. Unless you enjoy being lied to, ignored, and ripped off. We lived in one of their managed flats 15 months. Throughout that time, they constantly praised us as “model tenants” who kept the flat in excellent condition. During ... Read Full Review

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Inspector's ...

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5 Star Review

By : 'Property'
Branch : Mold, Alliance House/High Street
Services : Letting (As a Tenant)
Would you recommend ? : No

14 May 2025
People found this helpful

I was visited by Inspector Clegg from the Cavendish Agency, she was very professional, I am very pleased with the ... Read Full Review

Comments (0)Was this helpful?:
Jess came to inspect my flat ...

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5 Star Review
UserName

By : 'Rhianedd'
Branch : Mold, Alliance House/High Street
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : CH7

15 Jun 2024
People found this helpful0

Jess came to inspect my flat that I’m renting, she was brilliant, very nice as I was really scared and nervous, but upon meeting her way about her was very calming, I also have autism too and meeting new people stresses me out but I honestly had nothing to worry about at ... Read Full Review

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Really impressed. Great ...

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5 Star Review

By : 'Colette'
Branch : Chester, Grosvenor House13 Grosvenor Street
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : BN22

24 Sept 2020
People found this helpful0

Really impressed. Great service and if needed, will use again! The staff there were friendly and professional. Thank you for a seamless ... Read Full Review

Comments (0)Was this helpful?:
I previously rented a ...

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1 Star Review

By : 'Katy'
Branch : Mold, Alliance House/High Street
Services : Sales (Prospective Vendor/Buyer)
Sold price : £120000
Would you recommend ? : No
Postcode : CH7

17 Aug 2019
People found this helpful2

I previously rented a property from the Mold Office and they were awful. They tried to take almost all the deposit back for cobwebs and an overgrown garden which was less overgrown than when I moved in. I then just this week gone was in the process of buying a house through them and got everything ... Read Full Review

Comments (0)Was this helpful?:
INCOMPETENT ...

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1 Star Review
UserName

By : 'Mr'
Branch : Mold, Alliance House/High Street
Services : Letting (As a Tenant)
Rent PCM : £550
Would you recommend ? : No
Postcode : LL11

4 Jan 2019
People found this helpful0

We are moving back to the UK from Canada and needed a rental property to get our feet on the ground and found one through Cavendish. We applied, were accepted and paid all the fees AND 6 month's rent in advance. Paid for flights, car hire and hotel to sign for the property on the specified day ... Read Full Review

Comments (0)Was this helpful?:
INCOMPETENT ...

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1 Star Review
UserName

By : 'Mr'
Branch : Mold, Alliance House/High Street
Services : Letting (As a Tenant)
Rent PCM : £550
Would you recommend ? : No
Postcode : LL11

4 Jan 2019
People found this helpful0

We are moving back to the UK from Canada and needed a rental property to get our feet on the ground and found one through Cavendish. We applied, were accepted and paid all the fees AND 6 month's rent in advance. Paid for flights, car hire and hotel to sign for the property on the specified day ... Read Full Review

Comments (0)Was this helpful?:
All staff here are lazy, they ...

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1 Star Review

By : 'BanExtortionaryAgentsFees'
Branch : Mold, Alliance House/High Street
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : LL16

4 May 2017
People found this helpful4

All staff here are lazy, they all want something for nothing, don't sort problems in the property until you threaten a formal complaint, then still send the most expensive contractor closest to them! my landlord is paying for a fully managed let, and for what?!? Nothing but absolute greedy money ... Read Full Review


Comments on Agent Fees

Bad, sooner they ban these extortionate fees the better

Comments (0)Was this helpful?:
I cannot praise the staff at ...

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5 Star Review
UserName

UserName

By : 'Anita'
Branch : Mold, Alliance House/High Street
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : LL21

27 Jan 2017
People found this helpful0

I cannot praise the staff at Mold office enough. They manage my property let professionally and efficiently, whilst keeping me updated at all stages,of viewing, when it is on the market, right through to handover and inspection reports once occupied, I know my property is in good hands from both ... Read Full Review


Comments on Agent Fees

V. good

Comments (0)Was this helpful?:
Decided to rent a property ...

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1 Star Review

By : 'Rach28'
Branch : Mold, Alliance House/High Street
Services : Letting (As a Tenant)
Rent PCM : £400
Would you recommend ? : No
Postcode : LL15

26 Jul 2016
People found this helpful3

Decided to rent a property with Cavendish Mold...big mistake. Firstly I had to pay £210 admission fees ... Not really sure what this went towards as i was emailed all my documents and I was expected to print them all out myself. [approx 100 or more pages]. I then paid a thousand pounds ... Read Full Review


Comments on Agent Fees

Terrible

Comments (0)Was this helpful?:
This company are an absolute ...

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1 Star Review
UserName

UserName

By : 'AVOID'
Branch : Mold, Alliance House/High Street
Services : Letting (As a Tenant)
Rent PCM : £495
Would you recommend ? : No
Postcode : CH7

4 Jul 2016
People found this helpful1

This company are an absolute disgrace. Motivated by greed and no moral standards whatsoever. Shower broke first time I used it was fixed a month later. Hot water Boiler broke and was fixed a month later. Wasps nest in loft was told by Liza moffett not Cavendish rentals problem . It was their ... Read Full Review


What agent could do to change your mind?

High


Comments on Agent Fees

High

Comments (0)Was this helpful?:
AWFUL! The house that we ...

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1 Star Review

By : 'Chester'
Branch : Chester, Grosvenor House13 Grosvenor Street
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : CH3

1 Sept 2013
People found this helpful5

AWFUL! The house that we rented from Cavendish Rentals had numerous serious problems. Rusty & rotten pipes under the sink that burst causing a flood. A rotten kitchen roof that caved in & flooded. Broken taps on the kitchen sink that were eventually replaced with the cheapest taps possible, ... Read Full Review

Comments (0)Was this helpful?:
We tried 4 times to arrange a ...

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1 Star Review

By : 'Bobo'
Branch : Chester, Grosvenor House13 Grosvenor Street
Services : Letting (As a Prospective Landlord/Tenant)
Would you recommend ? : No
Postcode : CH4

7 Jun 2013
People found this helpful5

We tried 4 times to arrange a viewing with Cavendish rentals and each time the promised call back never materialised. In the end I was able to speak to someone who confirmed that they only offer viewings during office hours which are 0900 to 1700, Monday to Friday. No viewings are available at ... Read Full Review


What agent could do to change your mind?

1. Ensure that there is a robust mechanism in place so that emails are responded to 2. Ensure that call backs are made when they have been promised 3. Reconsider your viewing appointment policy in order to accommodate customers who work 4. If the policy cannot be changed then consider how you can work with customers in order to avoid lost business and reputational damage 5. Consider how you could communicate the limitations of your viewing policy in your adverts in order to avoid unnecessary disappointment to customers and creating failure demand for yourselves.

Comments (0)Was this helpful?:
disgraceful customer service ...

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1 Star Review
UserName

By : 'picky'
Branch : Mold, Alliance House/High Street
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : CH7

10 Jan 2013
People found this helpful10

disgraceful customer service on handed of the property I was not even greeted,carpets were soaking wet when I moved in, property turned mouldy aw a result damaging my furnwrite, I was then told I had to much furniture and to sleep with the windows open at night .. I was on a ground floor with with ... Read Full Review


What agent could do to change your mind?

sue balmforth needs to brush up on her customer service, I found her rude at no point was I even greeted,she ignored my questions or gave a one worded reply. Customer service is not high priority, no explanation on anything, paid £58.00 book out fee ha lasted all of 2 minutes of cavendish time,disgracefull

Comments (2)Was this helpful?:

By : Christine Collins, MARLA

4 Feb 2013

As Managing Director, I received a complaint letter from the tenant approximately one week after the end of a 2 year unmanaged tenancy. I responded to the complaint in accordance with the Property...


Using this agency while I was ...

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1 Star Review

By : 'reviewer'
Branch : Mold, Alliance House/High Street
Services : Letting (As a Owner)
Would you recommend ? : No
Postcode : CH7

9 Jan 2013
People found this helpful8

Using this agency while I was away, They had cowboys in to re-wire the electrics causing them to trip everytime the cooker was used. They had the carpets cleaned leaving them soaking wet causing damp throughout. Not an agency I would recommend. Property advertised for rent with wrong building ... Read Full Review


What agent could do to change your mind?

dont cut corners, to try and make a quick dollar.

Comments (0)Was this helpful?:
Very disappointed in the lack ...

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1 Star Review

By : 'Mr'
Branch : Chester, Grosvenor House13 Grosvenor Street
Services : Letting (As a Prospective Landlord/Tenant)
Would you recommend ? : No

31 Oct 2011
People found this helpful8

Very disappointed in the lack of professionalism with this company. Individual was late, did not have information on the property and was in a rush. She stated she had other appointments.Will never recommend this agency. Tried to speak to a supervisor, but was not even provided a name. Person who ... Read Full Review

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1 - 16 of 16 items

Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Awards won by Cavendish Rentals

Regional Awards Won by Cavendish Rentals

Individual Branch Awards

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