By : 'Craig' Services : Sales( As a Buyer ) Sold price : £270000 Would you recommend ? : Yes Postcode : S6
17 Feb 2021
People found this helpful0
The service from the Hillsborough branch was fantastic when selling our property. And when we found our new home through the same branch, they got even better! Ensuring that we were kept up to date with any progress even when our solicitors were letting us down.
We cannot praise all the staff at... Read Full Review
The service from the Hillsborough branch was fantastic when selling our property. And when we found our new home through the same branch, they got even better! Ensuring that we were kept up to date with any progress even when our solicitors were letting us down. We cannot praise all the staff at the Hillsborough branch high enough...THANK YOU!
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We are new to U.K and through ...
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5 Star Review
Marie
By : 'Dr' Services : Letting( Accounts ) Would you recommend ? : Yes Postcode : S60
7 Sept 2020
People found this helpful0
We are new to U.K and through Blundells at Sheffield we got to know about the property market here.
Marie from Blundells has been very polite and helped us at every step with our house hunt in Sheffield, sending e mails with properties as per our requirements.
Would like to mention about Tracy... Read Full Review
We are new to U.K and through Blundells at Sheffield we got to know about the property market here. Marie from Blundells has been very polite and helped us at every step with our house hunt in Sheffield, sending e mails with properties as per our requirements. Would like to mention about Tracy who gave us all the information with regards to understanding the financial aspects about house buying very well. This has helped us immensely with our house hunt and finally we have been able to find the right house suiting our needs. I am very thankful to Blundells especially Tracy and Marie.
Dr Gavai
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Sarah was considerate and ...
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5 Star Review
Sarah
By : 'Larry' Services : Sales( As a Buyer ) Sold price : £230000 Would you recommend ? : Yes Postcode : S6
30 Aug 2020
People found this helpful0
Sarah was considerate and very forthcoming with information abou the houses we were interested in. After making an offer and began having problems with our solicitor she was our go to person for help. She gave advice on dealing with our solictor as well as emailing and calling as she was able to... Read Full Review
Sarah was considerate and very forthcoming with information abou the houses we were interested in. After making an offer and began having problems with our solicitor she was our go to person for help. She gave advice on dealing with our solictor as well as emailing and calling as she was able to push matters on. Was also good at initiating contact with us to see how the purchase was going. Highly recommend.
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Terrific ...
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5 Star Review
David
By : 'Mark' Services : Sales( As a Vendor ) Sold price : £141000 Would you recommend ? : Yes Postcode : S6
1 Jun 2020
People found this helpful0
I used Blundells Hillsborough branch for the sale of my parents property.
Their service was excellent with great communication all the way through the sale to completion.
I personally need to mention how hard Sarah Hukin worked on this . She was a rock and I would recommend both Blundells and... Read Full Review
Services : Sales( As a Vendor )Date: 31st May 2020
I used Blundells Hillsborough branch for the sale of my parents property. Their service was excellent with great communication all the way through the sale to completion. I personally need to mention how hard Sarah Hukin worked on this . She was a rock and I would recommend both Blundells and Sarah to everyone without hesitation.
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From a landlords perspective ...
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1 Star Review
Helen
By : 'Andrea' Services : Letting( As a Owner ) Rent PCM : £625 Would you recommend ? : No Postcode : S61
1 Mar 2020
People found this helpful0
From a landlords perspective they are absolutely terrible. They don’t even deserve 1 star. They held a bond for over 4 months despite continually chasing due to unpaid rent and also left my property with no power after mistakingly instructing the power supply to be changed. Appalling... Read Full Review
Services : Letting( As a Owner )Date: 1st Mar 2020
From a landlords perspective they are absolutely terrible. They don’t even deserve 1 star. They held a bond for over 4 months despite continually chasing due to unpaid rent and also left my property with no power after mistakingly instructing the power supply to be changed. Appalling service! Avoid at all costs
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If I could leave zero stars I ...
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1 Star Review
Helen
By : 'Ellie' Services : Letting( As a Owner ) Rent PCM : £550 Would you recommend ? : No Postcode : S6
4 Feb 2020
People found this helpful2
If I could leave zero stars I would. Customer service from a landlord perspective are absolutely disgusting. Helen Marsh the brand manager couldn’t be more of a rude, unprofessional person. She s a complete fraud herself and her entire team.
Don’t waste your time or money and... Read Full Review
Services : Letting( As a Owner )Date: 4th Feb 2020
If I could leave zero stars I would. Customer service from a landlord perspective are absolutely disgusting. Helen Marsh the brand manager couldn’t be more of a rude, unprofessional person. She s a complete fraud herself and her entire team. Don’t waste your time or money and sign up with Blundells as we ll have to take them legally to some of our money back
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Liars, scammers, purposely ...
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1 Star Review
By : 'Rachel' Services : Letting( As a Tenant ) Rent PCM : £525 Would you recommend ? : No Postcode : S6
14 Aug 2019
People found this helpful2
Liars, scammers, purposely delaying things and the amount of distress and financial hardship they caused me is vile. Avoid like the... Read Full Review
Services : Letting( As a Tenant )Date: 13th Aug 2019
Liars, scammers, purposely delaying things and the amount of distress and financial hardship they caused me is vile. Avoid like the plague!!!!
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Like to thank Kelly for all ...
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5 Star Review
Kelly
By : 'Ashley' Services : Letting( As a Tenant ) Would you recommend ? : Yes Postcode : S2
1 Jul 2019
People found this helpful0
Like to thank Kelly for all the help in getting us in to our new property. Great attitude really professional thanks again Ashley X Lisa... Read Full Review
Services : Letting( As a Tenant )Date: 30th Jun 2019
Like to thank Kelly for all the help in getting us in to our new property. Great attitude really professional thanks again Ashley X Lisa .
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Me & my partner had the ...
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5 Star Review
Kelly
By : '1989mwjw' Services : Letting( As a Tenant ) Would you recommend ? : Yes Postcode : S5
20 May 2019
People found this helpful0
Kelly is outstanding! Really knows how to help and deal with anything ! Kelly kind and caring very helpful always happy to help and had the best customer service! ! Thankyou Kelly
Meg &... Read Full Review
Services : Letting( As a Tenant )Date: 19th May 2019
Kelly is outstanding! Really knows how to help and deal with anything ! Kelly kind and caring very helpful always happy to help and had the best customer service! ! Thankyou Kelly Meg & jason
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Terrible. ...
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1 Star Review
By : 'Notmadjustdisappointed' Services : Letting( As a Tenant ) Rent PCM : £425 Would you recommend ? : Yes Postcode : S5
14 May 2019
People found this helpful0
From start to finish of me moving in the customer service has been terrible,
When I wanted to view the property I made arrangements to drive 110 miles to see the property only for the property only to have my phone calls ignored bad then told I wasn't there to see it.
I finally got... Read Full Review
Services : Letting( As a Tenant )Date: 13th May 2019
From start to finish of me moving in the customer service has been terrible,
When I wanted to view the property I made arrangements to drive 110 miles to see the property only for the property only to have my phone calls ignored bad then told I wasn't there to see it.
I finally got to see the property and they tried to bully me into paying 6 months up front (which i eventually reluctantly paid) then after showing them what was wrong with the property IE the electrics were unsafe (plugs off the walls) and the property was leaking into the front room. FYI it took 10 weeks to get all this work sorted.
The ceiling fell in on my when I was having a piss, I re boarded and skimmed that on the proviso I would be paid £200 for it. I was not.
Then I told them I was leaving, I cleaned and cleaned and went back 3 times to make sure it was spotless to get my bond back.
They've just told me I'm not getting a penny back because it needs cleaning and clearing of stuff.
I'm utterly exhausted by doing everything I could to make it right and I would understand if I was a bad tennant but as the property manager told me "the landlord wants to keep the deposit"
Utterly disgusting.
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Best agency in ...
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5 Star Review
By : 'Vanessa' Services : Letting( As a Tenant ) Would you recommend ? : Yes Postcode : S6
11 Feb 2019
People found this helpful0
I just wanted to thanks blundells rent team again for the wonderful service they provided to me . I am very pleased with the service quick and professional and customer service team are very friendly and... Read Full Review
Services : Letting( As a Tenant )Date: 11th Feb 2019
I just wanted to thanks blundells rent team again for the wonderful service they provided to me . I am very pleased with the service quick and professional and customer service team are very friendly and helpful.
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Excellent ...
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5 Star Review
Kelly
By : 'Claire' Services : Letting( As a Tenant ) Rent PCM : £675 Would you recommend ? : Yes Postcode : S6
6 Feb 2019
People found this helpful0
First time renting very helpful quick service excellent customer service she very professional I would definitely recommend her make my first ever rental unstressful so thank... Read Full Review
Services : Letting( As a Tenant )Date: 6th Feb 2019
First time renting very helpful quick service excellent customer service she very professional I would definitely recommend her make my first ever rental unstressful so thank you
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Unbelievably ...
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1 Star Review
By : 'Shocked' Services : Letting( As a Tenant ) Would you recommend ? : No Postcode : S6
31 Aug 2018
People found this helpful4
Absolutely mind-blowing incompetence and apathy at every stage of the process. Do not bother renting with Blundells- there are plenty of other agents out there who are worth your time. Blundells literally never answer the phone the first time you ring. You have to call about 10 times before someone ... Read Full Review
Comments on Agent Fees
Extortionate. Can't get over the fact that we were charged over £100 to renew our contract- literally nothing on it changed, they just had to press print. When we queried this, they said it was to pay for legal assistance in drawing up the contract, which makes absolutely no sense in this context given that it was LITERALLY THE SAME DOCUMENT WITH A DIFFERENT DATE. Not to mention all the other fees that come with renting- the sooner these exploitative fees are banned the better.
Services : Letting( As a Tenant )Date: 30th Aug 2018
Absolutely mind-blowing incompetence and apathy at every stage of the process. Do not bother renting with Blundells- there are plenty of other agents out there who are worth your time. Blundells literally never answer the phone the first time you ring. You have to call about 10 times before someone answers, and even then they don't always. Similar story with emails- you are basically sending them into a black hole, so don't expect a response. Even if you physically go into a branch to speak to them, they haven't a clue what's going on or what you are talking about, because there is zero communication between colleagues (doesn't help that you can never deal with the same person).
I will take you through just a SMALL selection of our experiences:
Viewing the house: the person showing us round hadn't a clue about anything to do with the house, and also couldn't explain why there was no furniture despite being advertised as furnished. Inventory: the photographs in the inventory were actually of different rooms than the ones listed, and there were things in there that didn't actually exist in the house. Basically full of mistakes and inaccuracies- very unprofessional and rushed. Repairs: Expect to have to report things several times and chase everything yourself. Eventually we gave up and went directly to the landlord who was appalled that nothing had been done. It got sorted then. Inspections: I have no problem with the concept of coming round to inspect a house occasionally, but Blundells have been known to show up unannounced and expect to be let in, despite the fact they are supposed to give 24 hours notice.
I could go on and on, but there's not much point. Having rented for the last 10 years with various agencies and private landlords, I can safely say that Blundells is one of the worst I have ever dealt with. Looking forward to the inevitable dance around getting our deposit back when we leave.
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Hi, I am so sorry you have had issues and I would like to investigate this further for you.... please could you email me the property address so I can look into this for you. Thank...
They know their ...
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5 Star Review
Kelly
By : 'Saeed' Services : Letting( As a Tenant ) Rent PCM : £340 Would you recommend ? : Yes Postcode : S4
2 May 2018
People found this helpful1
I had an amazing experience with Blundells. Stayed in the property looked after by them for 4 years. They were always very cooperative and... Read Full Review
Comments on Agent Fees
Fees was reasonable. Service they give throughout your tenancy is really good so worth it. They always help in getting issues sorted in the property.
Services : Letting( As a Tenant )Date: 1st May 2018
I had an amazing experience with Blundells. Stayed in the property looked after by them for 4 years. They were always very cooperative and approachable.
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I would like to say a big ...
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5 Star Review
By : 'Karen' Services : Sales( As a Vendor ) Sold price : £148000 Would you recommend ? : Yes Postcode : DN4
20 Sept 2017
People found this helpful0
I would like to say a big Thank-you to Christine Gifford, Hayley, Hollie and Allison for all their help with the sale of my house. David Green was my first point of contact and he made a great first impression, very friendly and knowledgeable. I received excellent customer service, very polite and... Read Full Review
Services : Sales( As a Vendor )Date: 19th Sep 2017
I would like to say a big Thank-you to Christine Gifford, Hayley, Hollie and Allison for all their help with the sale of my house. David Green was my first point of contact and he made a great first impression, very friendly and knowledgeable. I received excellent customer service, very polite and friendly. I was kept well informed on all stages of the sale. Nothing was too much trouble and I can't praise them enough. I will definitely be recommending Blundells in the future.
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Absolutely disgraceful. Took ...
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1 Star Review
Helen
Helen
By : 'Amy' Services : Letting( As a Tenant ) Rent PCM : £450 Would you recommend ? : No Postcode : S5
24 Aug 2017
People found this helpful6
Absolutely disgraceful. Took them a year and a half to get a fire replaced left us through winter without heating. When vacating the property they took our bond saying that the property was dirty and it wasnt. Plus they owed us rent and only gave us 4 days back when we should have had 9. Not very... Read Full Review
Comments on Agent Fees
Rent was £450 and when we left they put it up To £525 Not worth it!.
Services : Letting( As a Tenant )Date: 23rd Aug 2017
Absolutely disgraceful. Took them a year and a half to get a fire replaced left us through winter without heating. When vacating the property they took our bond saying that the property was dirty and it wasnt. Plus they owed us rent and only gave us 4 days back when we should have had 9. Not very useful when we had to phone and when leaving they said we couldn't have the bond back because we didn't organise the gas safety. LANDLORD OR LETTINGS JOB! will not use blundells again. Some of the staff are very rude aswell. Only got a 1 star rating cause it wouldn't let me put 0. The only decent person at blundells was Helen marsh.
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Terrible. Did not answer ...
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1 Star Review
By : 'Dan' Services : Letting( As a Prospective Landlord/Tenant ) Rent PCM : £675 Would you recommend ? : No Postcode : S6
1 Aug 2017
People found this helpful4
Terrible. Did not answer phone calls at any time of the day. Emails were not responded to. No communication between staff so when I eventually did get called back there was conflicting information from different team members.
We haven't even viewed the house yet and I have been put off by them! I ... Read Full Review
Services : Letting( As a Prospective Landlord/Tenant )Date: 31st Jul 2017
Terrible. Did not answer phone calls at any time of the day. Emails were not responded to. No communication between staff so when I eventually did get called back there was conflicting information from different team members.
We haven't even viewed the house yet and I have been put off by them! I have already heard horror stories about Blundells' negligence, this has been the last nail in the coffin for them. We will not be renting from them.
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Just taken over my mothers ...
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1 Star Review
By : 'Sue' Services : Letting( As a Owner ) Would you recommend ? : No Postcode : S10
6 Jun 2017
People found this helpful6
Just taken over my mothers property and started dealing with them - they never answer the phone, do not seem to respond to emails and now their mailbox says it is full - I'm not surprised!! I don't live in Sheffield but have my own property business in the south and have never experienced... Read Full Review
Services : Letting( As a Owner )Date: 5th Jun 2017
Just taken over my mothers property and started dealing with them - they never answer the phone, do not seem to respond to emails and now their mailbox says it is full - I'm not surprised!! I don't live in Sheffield but have my own property business in the south and have never experienced this.
The UK's Largest Customer Review Website for the Property Industry
Hello sue, I am so sorry you feel we are letting you down as agents on your mothers property, our intention is always to provide great customer service, and sound advice on our rental properties....
If it would be possible to ...
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1 Star Review
Ri
By : 'Anonymous' Services : Letting( As a Tenant ) Rent PCM : £550 Would you recommend ? : No Postcode : S6
23 Mar 2017
People found this helpful4
If it would be possible to give this blanch and company 0 stars I would. Wrong information incompetent staff. The entire lot. I would advise anyone looking at this company to avoid them at all cost.
I spoke to a staff member to hand in my notice... I was told an email would be sent to me which... Read Full Review
Services : Letting( As a Tenant )Date: 23rd Mar 2017
If it would be possible to give this blanch and company 0 stars I would. Wrong information incompetent staff. The entire lot. I would advise anyone looking at this company to avoid them at all cost. I spoke to a staff member to hand in my notice... I was told an email would be sent to me which never appeared the next time I had chance to chase this up I was told I could back date the notice but then after sending it I was told I couldn't backdate the notice even through I had vacated the proper was forced to pay an extra month rent on a property I had already vacated and the issues are still continuing. Discussed is an understatement.
The UK's Largest Customer Review Website for the Property Industry
Hello, I am sorry for the confusion over your notice. It is not part of our job to chase tenants for their notice. I have asked several times for you to forward me the original email but as yet I...
The worse experience I have ...
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1 Star Review
By : 'Anonymous' Services : Letting( As a Tenant ) Would you recommend ? : No Postcode : S19
9 Mar 2017
People found this helpful3
The worse experience I have ever encountered by a company who do not care!! They are lazy, lie and are pretty much theifs! After moving out of the property over a month ago, I am still recieveing excuses after excuses about getting my deposit back! They never call back are unable to send a email or ... Read Full Review
Services : Letting( As a Tenant )Date: 9th Mar 2017
The worse experience I have ever encountered by a company who do not care!! They are lazy, lie and are pretty much theifs! After moving out of the property over a month ago, I am still recieveing excuses after excuses about getting my deposit back! They never call back are unable to send a email or show empathy unless they want money out of you! I was left for over 3 weeks with out a fridge or freezer! They have no people skills and still I am out of pocket and at a financial loss! Absolutely discusting! I would sell my soul before ever dealing with blundells again!
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