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Reading, RG30

1/5, 9 Reviews
0% Recommended

0% letting valuation accuracy

0% letting fee satisfaction

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Latest Reviews
Performance Statistics
ServicesValuationFeesMin Price of property reviewedMax Price of property reviewed
Letting0%0%£0£0
Address

Ashley Charles Estate Agents
The Lodge72 Edinburgh RoadReading, Berkshire
RG30 2UB
0845 056 0268

Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Ashley Charles Estate Agents Branches (View All 3)
After renting for the past 18 ...

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1 Star Review

By : 'Sarah'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : RG2

22 Nov 2014
People found this helpful4

After renting for the past 18 years across the UK I have never encountered a more absurd estate agent as Ashley Charles. From beginning to end the experience was... Read Full Review

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Avoid this company at all ...

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1 Star Review
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AJ

By : 'Unhappy'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : RG1

20 Mar 2014
People found this helpful0

Avoid this company at all costs, having lived in a property managed by Ashley Charles for many years their approach to customer service continues to astound me. The core issue has always been around inspections, which happen quarterly without fail despite me being a long term tenant at the... Read Full Review

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By : A.J

27 Mar 2014

Please see below comments from the landlord re this issue Hi Robert, I currently have no time to be spending on this, and this is why I said to AJ I would have to leave this up to him. I did...

Advoid Advoid ...

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1 Star Review

By : 'Wet'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : RG1

28 Jan 2014
People found this helpful1

Advoid Advoid Advoid!!!!!!!!!! I wish I read the reviews first before dealing with Ashley Charles. Got hardly any of my deposit back after paying over £30,000 in rent. We had a burst water main in the court yard garden which took 12 WEEKS to sort out!! The boiler broke down in the death of winter... Read Full Review

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Very rude and slow service, ...

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1 Star Review

By : 'frogs'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : RG6

8 Oct 2013
People found this helpful1

Very rude and slow service, no respect shown to us as tenants. Took months to do work that was needed in the house, one of the maintanence guys they got was a bit pervish and was exceptionaly incapable of doing the job, even a simple job! They have needlessly caused alot of upset and stress. I... Read Full Review

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Ashley Charles are a ...

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1 Star Review

By : 'Jan'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : SL6

11 May 2013
People found this helpful1

Ashley Charles are a disgrace. Right from the beginning when I was searching for a rental property, they were impossible to get in contact with. I had to hound them in order to get a viewing. Lettings agents should be making it easy for prospective tenants, not hard! As a landlord I would be very... Read Full Review

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Terrible Estate Agents - AJ ...

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1 Star Review

By : 'Tom'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : RG1

23 Apr 2013
People found this helpful1

Terrible Estate Agents - AJ was very pleasant at the beginning, but became increasingly aloof and rude as the tenancy went on. Ridiculous standards for house inspections - we were pulled up over an unmade bed. We were offered just 1% of our deposit back at the end of the tenancy, but got back... Read Full Review

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Beware! Truly a terrible ...

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1 Star Review
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Hilary

By : 'Al'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : RG2

11 Apr 2013
People found this helpful1

Beware! Truly a terrible service from start to finish. From threats to reinspect at a cost of £75 because we hadn't washed up the bowls from our breakfast before leaving for work (which is none of their business, but AJ fails to understand what an inspection is actually for), through failing to... Read Full Review


What agent could do to change your mind?

Being honest and actually discussing issues, and avoiding the bad attitude.

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[[EDIT ORIGINAL START]] One ...

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1 Star Review

By : 'Keith'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : RG2

28 Jan 2013
People found this helpful0

[[EDIT ORIGINAL START]] One of the worst estate agents I have ever had the misfortune to deal with. Useless at maintaining a property - we had to carry out all works ourself. Intrusive inspections with ridiculous standards (they expect the property to be in better order than when we moved... Read Full Review

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By : Unhappy customer

20 Mar 2014

I too can vouch for the outrageous inspection standards and slow response on maintenance...

Ashley Charles is by far the ...

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1 Star Review

By : 'AD'
Services : Letting( As a Tenant )
Would you recommend ? : No

19 Apr 2012
People found this helpful2

Ashley Charles is by far the worst letting agent I have ever had the misfortune of dealing with. When I first viewed the house AJ informed me that there was work to be carried out to fix issues, such as damp, decoration and non-functioning fixtures and fittings prior to me moving in. When the day... Read Full Review

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By : Drew

28 Jun 2012

This tallies with my experience of Ashley Charles. They will go out of their way to screw you out of every penny they can and have the audacity to call their daylight robbery 'admin...

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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Last updated at 11/30/2, 12:00:00 AM by allAgents

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