Ashley Charles Estate Agents

Single handedly the worst agent I have ever come across, I work in a lettings agency myself and the amount of laws they break is just completely outrageous. They changed my deposit scheme midway from TDS to MyDepsoits, without even telling me or producing me a new contract or providing me with my ... Read Full Review

Ashley Charles has been SHUT DOWN by Trading Standard. The business was run by a disgusting bully, friendly when you first look at the property, then as soon as you move in the hell starts. Threatening re-inspection fees because clean dishes that had been left on the draining board were out. ... Read Full Review

DO NOT GO THROUGH ASHLEY CHARLES. Please be aware they are out to scam and make your life a misery. The company owner ‘AJ' is just a bully and needs to be reported. It has been a year since I last rented with them and I am still awaiting my deposit. The house was spotless and could not be ... Read Full Review

i have never come across such a rude man as AJ totally abusive and will not give back deposit after house was handed back in same if not better condition lets see this bully face to face and see what happens do not rent from these people as they are only there to bleed you ... Read Full Review

Worst estate agent in Reading. Monthly inspections are intrusive, AJ is rude and controlling, and they will screw you out of every penny. We were once charged for a return inspection visit after there was dust on our bin- a bin that we own! Avoid giving them your ... Read Full Review

After renting for the past 18 years across the UK I have never encountered a more absurd estate agent as Ashley Charles. From beginning to end the experience was ... Read Full Review

We have had terrible experience the fact that the agent/director of the property management firm has been expremely rude and impolite to us. He has shown disrespect in the emails and inspection reviews. He has been unfair to us recently while we were away for emergency holidays due to my wife's ... Read Full Review

Avoid this company at all costs, having lived in a property managed by Ashley Charles for many years their approach to customer service continues to astound me. The core issue has always been around inspections, which happen quarterly without fail despite me being a long term tenant at the ... Read Full Review

Advoid Advoid Advoid!!!!!!!!!! I wish I read the reviews first before dealing with Ashley Charles. Got hardly any of my deposit back after paying over £30,000 in rent. We had a burst water main in the court yard garden which took 12 WEEKS to sort out!! The boiler broke down in the death of winter ... Read Full Review

Very rude and slow service, no respect shown to us as tenants. Took months to do work that was needed in the house, one of the maintanence guys they got was a bit pervish and was exceptionaly incapable of doing the job, even a simple job! They have needlessly caused alot of upset and stress. I ... Read Full Review

Ashley Charles are a disgrace. Right from the beginning when I was searching for a rental property, they were impossible to get in contact with. I had to hound them in order to get a viewing. Lettings agents should be making it easy for prospective tenants, not hard! As a landlord I would be very ... Read Full Review

Terrible Estate Agents - AJ was very pleasant at the beginning, but became increasingly aloof and rude as the tenancy went on. Ridiculous standards for house inspections - we were pulled up over an unmade bed. We were offered just 1% of our deposit back at the end of the tenancy, but got back ... Read Full Review

Beware! Truly a terrible service from start to finish. From threats to reinspect at a cost of £75 because we hadn't washed up the bowls from our breakfast before leaving for work (which is none of their business, but AJ fails to understand what an inspection is actually for), through failing to ... Read Full Review

[[EDIT ORIGINAL START]] One of the worst estate agents I have ever had the misfortune to deal with. Useless at maintaining a property - we had to carry out all works ourself. Intrusive inspections with ridiculous standards (they expect the property to be in better order than when we moved ... Read Full Review

Ashley Charles is by far the worst letting agent I have ever had the misfortune of dealing with. When I first viewed the house AJ informed me that there was work to be carried out to fix issues, such as damp, decoration and non-functioning fixtures and fittings prior to me moving in. When the day ... Read Full Review

i have to tell my people that at the beginning Mr AJ from ashleycharles came across as all sweet and innocent ...yet let me warn you my friends wanting to let .....Ashleycharles cut my hot water to the point that i had to get reading borough involved until it was fixed ...bearing in mind i have a ... Read Full Review

Do not use these people. AJ is charm personified when it comes to getting your business. Once you're in the trap, the problems begin. I have used 4 different letting agents in Reading, and these people are by far the worst. Despite employing these people to manage a very simple property, my ... Read Full Review

Think twice before using them. Whenever you have a problem at the property you're left to your own devices. No help, no communication, no assistance, no ... Read Full Review

[[EDIT ORIGINAL START]] AJ is a pirate, very crude business man who lies for a living. Ashley Charles is the worst letting agent I have ever experienced and I spent most of my life in Northern Ireland. Consider your deposit lost when you move in no matter how clean and punctual you are with rent. ... Read Full Review

[[EDIT ORIGINAL START]] After leaving the comforts of living with my parents I was often warned of sleazy landlords and dodgy letting agents and for several years lived with the belief that this reputation was a myth until I met AJ, the owner and managing direct of Ashley Charles, a letting agency ... Read Full Review