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Chellaston, Derby DE73
2.9/5, 7 Reviews
57% Recommended
100% sales valuation accuracy
0% letting valuation accuracy
100% sales fee satisfaction
50% letting fee satisfaction
No description for branch.
Latest Reviews
jo_coles@hotmail.com
Sharon Mulligan
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100.00% | 100% | £0 | £0 |
| Lettings | 0% | 50% | £595 | £950 |
Address
Acquire Properties
Royal Glen Park, Derby, Derbyshire
DE73 5XE
01332 700 362
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Absolutely fine until it ...
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1 Star Review
By : 'jo_coles@hotmail.com'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : DE73
12 Jan 2024
People found this helpful0
Absolutely fine until it comes to moving out and then they will rob you blind and state that you haven't left the property how they expect you to. Missed a few cobwebs and a bit of dust and they charge you a full days cleaning. Absolute rob dogs Different story when it comes to you... Read Full Review
Comments (0)
Absolutely fine until it comes to moving out and then they will rob you blind and state that you haven't left the property how they expect you to. Missed a few cobwebs and a bit of dust and they charge you a full days cleaning. Absolute rob dogs
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jo_coles@hotmail.com said about Acquire Properties
Services : Letting( As a Tenant )Date: 12th Jan 2024
Absolutely fine until it comes to moving out and then they will rob you blind and state that you haven't left the property how they expect you to. Missed a few cobwebs and a bit of dust and they charge you a full days cleaning. Absolute rob dogs
Different story when it comes to you requesting the landlord to carry out repairs.....not interested
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Great service, great ...
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5 Star Review
Isobel
By : 'Jim'
Services : Letting( Property Management )
Rent PCM : £950
Would you recommend ? : Yes
Postcode : DE1
30 Apr 2021
People found this helpful0
Beth and Isobel worked really hard getting the interiors and the patio up to an excellent standard and then found tenants in these uncertain... Read Full Review
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Jim said about Acquire Properties
Services : Letting( Property Management )Date: 29th Apr 2021
Beth and Isobel worked really hard getting the interiors and the patio up to an excellent standard and then found tenants in these uncertain times.
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Excellent service throughout ...
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5 Star Review
Beth
By : 'Sharon'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : DE73
26 Feb 2021
People found this helpful0
Excellent service throughout our whole process of letting a new property. Beth and the whole team are so lovely and very professional. Thank you so... Read Full Review
Comments (0)Excellent service throughout our whole process of letting a new property.
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Sharon Mulligan said about Acquire Properties
Services : Letting( As a Tenant )Date: 26th Feb 2021
Excellent service throughout our whole process of letting a new property.
Beth and the whole team are so lovely and very professional. Thank you so much!
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Staff are very friendly and ...
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2 Star Review
By : 'Sally'
Services : Letting( As a Tenant )
Rent PCM : £595
Would you recommend ? : Yes
Postcode : DE3
21 Nov 2020
People found this helpful0
Staff are very friendly and attentive. They always respond to our thoughts, and they are honest. Our flat we are renting is warm, and quiet, as advertised. I was excited to move in - I was beginning a new job with the NHS and finding a place quickly was important to me. I was even happier that... Read Full Review
Comments (0)Staff are very friendly and attentive. They always respond to our thoughts, and they are honest.
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Sally Wall said about Acquire Properties
Services : Letting( As a Tenant )Date: 21st Nov 2020
Staff are very friendly and attentive. They always respond to our thoughts, and they are honest.
Our flat we are renting is warm, and quiet, as advertised. I was excited to move in - I was beginning a new job with the NHS and finding a place quickly was important to me. I was even happier that after finding a place it was possible to move in quickly.
Having no hot water was fixed within 4 days - until then I was unable to shower. It took a further 1 1/2 weeks to address issues such as not being able to access our mailbox, a broken catch on the window, a broken plug socket that was potential dangerous, and a few other major issues.
My partner and I have just completed our first month. Issues that were known at the start of the tenancy are not completed. Our dishwasher that came with the property is still internally flooded. Our washing machine we have to use at its highest setting (90 degrees) because it doesn't heat properly. Two catches on the doors don't work, leaving the bedroom door to bang during the night. Worse still, a blind in the main bedroom is broken at the top with the blind hanging precariously from this so we have to move the bed away in case it falls down and causes an injury. The shower unit won't attach to the wall which means we cannot take a warm shower, and we are lucky to get ten minutes of hot water from it which means much of our soaping etc has to be done before we step in. In the kitchen our fridge trays (at the bottom) are cracked, and contain dirt. Overhead cupboard doors that are supposed to stay open, the catch is broken, and several of the lights do not work.
The person who came to fix the initial problems is happy and willing to fix these issues despite the lockdown and just needs to go-ahead to do this. However, as reported above, we are a month into the tenancy and so far there has been very little action. I requested a reduction in rental price due to these ongoing issues and delays and was told that they repaired all the issues that were considered primary concern.
My advice: if you move in to a place and they know about issues and say they will be fixed, get this is writing and when they will be fixed. Otherwise, like ourselves, you might be moving well into your second month.
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Just left one of there ...
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1 Star Review
By : 'Sandra'
Services : Letting( As a Tenant )
Rent PCM : £675
Would you recommend ? : No
Postcode : DE24
15 Oct 2020
People found this helpful1
Just left one of there properties seems I have had the same problem withheld my deposit came up with faults that were certainly not there when I left trying to hold my whole deposit eg 20 pounds for a missing lightbulb dont even think harrods charge this do not rent through these people after 4... Read Full Review
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Sandra Pearson said about Acquire Properties
Services : Letting( As a Tenant )Date: 14th Oct 2020
Just left one of there properties seems I have had the same problem withheld my deposit came up with faults that were certainly not there when I left trying to hold my whole deposit eg 20 pounds for a missing lightbulb dont even think harrods charge this do not rent through these people after 4 weeks after leaving having the property professional cleaned there trying to charge 250 to have it cleaned they are an applicant of a company and I will go to court and fight for e very penny I'm a single parent never been late with the rent and this is what I get and being accused of neglect to the property is slanderous in it's own right fuming
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Streets ahead of any estate ...
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5 Star Review
Louise
By : 'V.M'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : DE73
20 Mar 2017
People found this helpful1
Streets ahead of any estate agent I have used over a 30 year period - excellent lines of communication maintained between buyer, seller and solicitors expedited sale and... Read Full Review
Comments on Agent Fees
Very reasonable for service provided
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V.M said about Acquire Properties
Services : Sales( As a Vendor )Date: 20th Mar 2017
Streets ahead of any estate agent I have used over a 30 year period - excellent lines of communication maintained between buyer, seller and solicitors expedited sale and purchase
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Absolutely shocking. Viewed a ...
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1 Star Review
By : 'Chloe'
Services : Letting( As a Prospective Landlord/Tenant )
Rent PCM : £700
Would you recommend ? : No
Postcode : DE73
22 Dec 2016
People found this helpful5
Absolutely shocking. Viewed a property and filled in the application, and even stated that my job was as and when, as I am the nurse bank so don't know my exact hours as they change. Was told it was fine, 'just put an average' they said. I hadn't even started my 1st shift yet! But assured me and my ... Read Full Review
Comments on Agent Fees
BAD
Comments (0)Absolutely shocking. Viewed a property and filled in the application, and even stated that my job was as and when, as I am the nurse bank so don't know my exact hours as they change. Was told it was fine, 'just put an average' they said. I hadn't even started my 1st shift yet! But assured me and my husband it was fine and we'd be accepted. We handed in our application fees, deposit and 1st months rent and signed the tenancy ready to move in as soon as the references were back. Then, 4 days
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Chloe said about Acquire Properties
Services : Letting( As a Prospective Landlord/Tenant )Date: 22nd Dec 2016
Absolutely shocking. Viewed a property and filled in the application, and even stated that my job was as and when, as I am the nurse bank so don't know my exact hours as they change. Was told it was fine, 'just put an average' they said. I hadn't even started my 1st shift yet! But assured me and my husband it was fine and we'd be accepted. We handed in our application fees, deposit and 1st months rent and signed the tenancy ready to move in as soon as the references were back. Then, 4 days
After the date the tenancy was supposed to start, were told we can't be accepted anymore as my job wasn't fixed hours! We had already been advised BY THE ACQUIRE STAFF To hand in our notice to our current landlord so we're baring on being homeless by the new year as they said we can no longer have the house and took it off us! Not to mention we have 2 children under 3 and I'm heavily pregnant! They did not and still do not care at all that they could put a family on the streets through their mistakes! We will fight for our admin fees back and will not stop till we get it back. Awful awful letting agents and I pray to god no other family go through the stress and anxiety they have put me and my family through! Especially the stress on my unborn child!
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Last updated at 9/13/2018, 8:28:33 AM by allAgents
