The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry

3.2/5, 67 Reviews
58% Recommended
68% sales valuation accuracy
91% letting valuation accuracy
66% sales fee satisfaction
66% letting fee satisfaction
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 68% | 66% | £300,000 | £300,000 |
| Lettings | 91% | 66% | £400 | £1,300 |
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 13 | 0 | 24 | 26 | 1 | 0 | 1 | 0 | 0 | 2 |
Sherlock Homes Estate Agents
58 Beech Road, Manchester, Greater Manchester
M21 9EG
01618818228




By : 'Chorlton'
Branch : Manchester, 58 Beech Road
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : M21
Antonio e'Silva is a Highly manipulative and dishonest individual. You can see this yourself by the fact that he has applied all his fake reviews from a previous firm in London to the firm of Sherlock Homes in Manchester, where within 7 Days of taking the job of Letting Manager, rents began to ... Read Full Review
no comment
By : Tony
13 Feb 2018Dear sir, Firstly, this is a national review site - naturally if I change company or location it will change on this site. Secondly, as stated before, your rent had increased twice in the...

By : 'Lauren'
Branch : Manchester, 58 Beech Road
Services : Letting (As a Tenant)
Rent PCM : £650
Would you recommend ? : Yes
Postcode : M21
Really thrilled with how quickly and painlessly a maintenance request was completed by Helen who explained clearly what the plan of action was to resolve the issue, both myself and the other tenant were very reassured and happy with the ... Read Full Review
Fees were pretty standard within the market

By : 'Lena'
Branch : Manchester, 58 Beech Road
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : M20
Hamza was very nice when we went for the flat viewing then he was very professional and very responsive during the whole letting process! We really did appreciate his ... Read Full Review
By : 'VickiD'
Branch : Manchester, 58 Beech Road
Services : Letting (As a Tenant)
Rent PCM : £475
Would you recommend ? : No
Postcode : M45
Avoid, use only if no alternative available. The Repairs department is fine; they react promptly and well. The only annoying thing is that they require a detailed explanation for any broken switch while the switch in question is the cheapest model and designed to break quickly during normal use. ... Read Full Review
They charge maximum for evreything
By : Sherlock Homes Properties Limited
21 Sept 2017Dear VickiD We are sorry to hear that you feel disgruntled with the administration charge. Sherlock Homes are transparent with the charges which are included on the website, in the office and on...
By : 'James'
Branch : Manchester, 58 Beech Road
Services : Letting (As a Owner)
Rent PCM : £995
Would you recommend ? : Yes
Postcode : M219
Rachael Hitchings - Lettings Manager at Sherlock Holmes was super efficient. She did everything she said she would do and more. I would recommend her to ... Read Full Review
Reasonable
By : Sherlock Homes
12 Jul 2017Dear James, thank you very much for your kind feedback. We are always glad to hear that you are happy with the service you received and especially happy to hear that you feel we have gone above and...

By : 'Caroline'
Branch : Manchester, 58 Beech Road
Services : Letting (As a Tenant)
Rent PCM : £800
Would you recommend ? : Yes
Postcode : M16
I found Sherlock Homes professional and easy to deal with. Hamza in particular was really quick to respond and very helpful. The tenant fees were a little steep but they were very upfront and honest and confirmed the total before I had to pay anything, so nothing was hidden. All in all a positive ... Read Full Review
A bit steep but nothing hidden

By : 'Rachel'
Branch : Manchester, 58 Beech Road
Services : Letting (As a Tenant)
Rent PCM : £695
Would you recommend ? : Yes
Postcode : M21
I have rented through Sherlock Homes for a number of years and always found their service to be very good. When ever I have needed to report a problem within my property their response time has always been prompt and I have been kept up to date with everything and at what stage they were at with ... Read Full Review
Agents fees were reasonable and in line with what other agencies charged.
By : 'Barros'
Branch : Manchester, 58 Beech Road
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : M14
I have always had excellent service from Sherlock Homes they are improving year on year . I am glad that I chose to use them several years ... Read Full Review

By : 'Eva'
Branch : Manchester, 58 Beech Road
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : M20
I like the way that I always being keep inform about what is happening and when things will be ... Read Full Review
I have no comment
By : 'B'
Branch : Manchester, 58 Beech Road
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : M21
Sherlock Homes is a terrible letting agency. While our landlord let her property through them, they held our rent checks numerous times without giving the landlord the rent. They failed to communicate numerous visits in an adequate amount of time. When the landlord terminated her contract with ... Read Full Review
By : Sherlock Homes Properties
30 Mar 2017Thank you for your comments within your review. It is unfortunate that given the matter was dealt with swiftly once you brought it to our attention, you chose to write a review of this nature. The...
By : 'Craig'
Branch : Manchester, 58 Beech Road
Services : Letting (As a Tenant)
Rent PCM : £750
Would you recommend ? : No
Postcode : M15
I finished with these lot about 18 months ago. Worst experience of my life and totally put me off renting, staff dont give a care in the world about anyone but themselves, money unfairly taken off my deposit and rest of deposit has not been returned 18 months later!!! CON ARTISTS ... Read Full Review
Bad
By : Sherlock Homes
20 Dec 2016Dear Craig, The agent does not profit or gain from deductions from your deposit. Any deductions are returned to your landlord for any damages to the property that may have occured during your...

By : 'Penny'
Branch : Manchester, 58 Beech Road
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : M20
Absolutely abysmal service. Having been pre - warned, I should never have gone through this agent, but didn't believe anyone in business could really be so blatant in the manner in which they tried to hold on to my deposit at the end of the tenancy. The Tenancy Deposit Scheme have even mediated, ... Read Full Review
Unable to comment as their fees, and their perception of what constitutes their fees, seem to be two different things.
Unable to comment as their fees, and their perception of what constitutes their fees, seem to be two different things.
By : Sherlock Homes
29 Feb 2016it is unfortunately that your cheque went astray in the Royal Mail. We note that you are in receipt of the funds for your deposit. Deposits are protected as is legislation. The staff at Sherlock...
By : 'customer'
Branch : Manchester, 58 Beech Road
Services : Letting (As a Tenant)
Rent PCM : £600
Would you recommend ? : No
Postcode : M15
Sherlock Homes have been the worst estate agent I have ever used. They are unprofessional and difficult to deal with. When I first moved into the apartment there were a number of issues and when I raised these they took over 4 months to complete - although the work done was terrible. Some jobs were ... Read Full Review
The fees are standard but with regards to their service - they shouldn't charge anything.
The fees are standard but with regards to their service - they shouldn't charge anything.
By : Sherlock Homes
26 Jan 2016Dear Customer, I am sorry that you feel you have had a poor service from our Repairs Department. Please would you email admin@sherlockhomes4u.com and confirm which member of staff failed to address...
By : 'Angeline'
Branch : Manchester, 58 Beech Road
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : M15
Sherlock Holmes is the worst agency I have ever dealt with. They are are so unprofessional. The love collecting rent money that's all they care about. When you call or come to pay rent they are all smiling as soon as it's a repair issue or a request regarding something they do not like to help ... Read Full Review
By : Sherlock Homes
30 Nov 2015Dear Angeline, Thank you for your comments. All tenants sign an inventory at the commencement of their tenancy agreeing to the condition of the property. This is then compared the Exit Inspection...
By : 'Derek'
Branch : Manchester, 58 Beech Road
Services : Letting (As a Owner)
Rent PCM : £400
Would you recommend ? : Yes
Postcode : WA1
I have dealt with Sherlock Homes for some nine years now, in that time I have found the staff to be polite, courteous and extremely professional. I have been through many lettings now and the experience I have had with Sherlock Homes is what one would call seamless. They find a tenant, issue the ... Read Full Review
By : 'Jones'
Branch : Manchester, 58 Beech Road
Services : Letting (As a Tenant)
Rent PCM : £450
Would you recommend ? : No
Postcode : M45
There is simply nothing positive I can say about sherlock homes, the entire team are unhelpful and at times rude, they are simply money grabbing jobs worths and have no idea how to talk to clients and can clearly not run the company. When my cousin and I first moved into the property it had not ... Read Full Review
Far too much needs improving but heres a few Better communication between staff and their tenants Actually providing evidence as to how and why you came to these decisions When tenents provide evidence that they have not done something (holes in the wall) instead of making up some reason why I isnt your staff maybe just fix the issue, considering you find it very diffcult to provide evidence yourselves Give the tenant chance to rectify the problems before they leave the property (although I have proof there wasn't anything to rectify) Instead of lying and saying what the tenant whats to hear i.e once youve sent this in we can send out your cheque, maybe explain there are futher issues that need to be dealt with this reduces the amount of times the tenant has to ring
Charged a ridiculous amount for admin fees when first entering the property Charged a further ridiculous amount when leaving the property without providing evidence as to why (toast crumbs on the side does not take £260 pounds to clean!!!!!!)
By : Sherlock Homes
6 Oct 2015Dear Gemma, We note your comments above and we are sorry that you were dissatisfied with the service provide. We note that you have not named any staff that you have dealt with an not been...
By : 'M'
Branch : Manchester, 58 Beech Road
Services : Letting (As a Owner)
Rent PCM : £825
Would you recommend ? : Yes
Postcode : M21
Sherlock Homes deliver a very good service to us. We are happy to continue working with Caroline and the team in Chorlton. Good luck with the business for many years to ... Read Full Review
By : 'Pat'
Branch : Manchester, 58 Beech Road
Services : Letting (As a Owner)
Rent PCM : £550
Would you recommend ? : Yes
Postcode : M32
As a landlord I have used Sherlock Homes as my letting agents since I bought my property, over 10 years ago. I have nothing but praise for the way they carry out their business. they are extremely professional & courteous. Being a landlord can be very stressful having to handle the problems ... Read Full Review
very happy with their fee - they certainly earned it
very happy with their fee - they certainly earned it
By : 'Humiliated'
Branch : Manchester, 58 Beech Road
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : M27
When we read these negative reviews, we think it's not going to happen to us. As per my issues when moved in, reported here on 26/10/2014, I now face issues moving out. The same issues reported here by other people when leaving. When you move in, you get the flat in a condition which you think ... Read Full Review
Inflated, incoherent.
Inflated, incoherent.
By : Sherlock Homes
3 Jul 2015Dear tenant, Please kindly provide confirmation of your name and property so that your complaint may be addressed. You are provided with an inventory at the commencement of your tenancy which...
By : 'Vineet'
Branch : Manchester, 58 Beech Road
Services : Letting (As a Tenant)
Rent PCM : £450
Would you recommend ? : Yes
Postcode : WA1
Caroline was most helpful and patient with even the most basic of our queries, and we had a lot of those since we were first time renters in the UK. She accurately answered all our questions, and the agency was flexible enough to suit our needs. We moved in on the same day the previous tenants ... Read Full Review
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
No procedure set.
Last updated at 7/24/2017, 4:38:09 AM by allAgents