Sherlock Homes Estate Agents

AVOID SHERLOCK SHAMBLES! Wish we had read reviews of this company beforehand. These people are not fit to run an estate agents. They are liars, thieves and charlatans. I truly hope people do not use this company and hope to hear about this companies closure in the not too distant future. ... Read Full Review

I was with Sherlock Holmes for just short of a year but I have to say it was some of the worst customer service I have ever received. At the beginning I had no problems and the flat I was shown in January 2019 was perfect for me so I paid all the necessary deposits/fees and moved in. However ... Read Full Review

My experience with Sherlock Homes is a catalogue of lies, silence and aggression for two terrible years. From the lies their agent told about the property - "yeah, that's a boiler; yeah, those are functional radiators" - to them refusing to protect my deposit - to them lying about ... Read Full Review

DO NOT DO BUSINESS WITH THESE PEOPLE! Firstly, read all the reviews here and on other sites. Then google * Sherlock Homes' and see that the proprietor has poor reputation. Note that the only positive reviews are for the sales department. Do not deal with the lettings department at any ... Read Full Review

Complete incompetents on a level never seen before. I had a viewing arranged for 11am, received an e-mail on the morning at 9am reminding me of the appointment. Got to the property on time, waited in the car park for twenty minutes, no sign of an estate agent sign outside the property, called the ... Read Full Review

I actually picked 1star but I still feel guilty because what this organisation deserves is less than that. They are the peak of unprofessionalism and systemic fraud. I moved out of one of their properties almost 6 months ago and still no deposit. I have been told all sort of stories including ... Read Full Review

To say that their level of service to tennants is disgusting would be an understatement! I moved out 3 months ago and still, no deposit. Their staff doesn't seem to know what they're doing and I'm always being told that someone will call me back Steer clear of these ... Read Full Review

James was really great at sorting everything out for our house move. Would recommend him and his team at Sherlock ... Read Full Review

Worked hard to get us into the property we wanted when we wanted. Stayed late to give us the keys on the agreed day. Very friendly and ... Read Full Review

James was really friendly and very sympathetic to our stressful situation, we had less than two weeks to find somewhere to live and both James and Tony made the experience as stress free as possible. James answered all of our questions and gave a much more personal approach than I have experienced ... Read Full Review

Brilliant service, prompt and professional. Built good rapport and went over and above by staying late to get things signed so we could get the keys early. Fully recommend sherlock homes after this ... Read Full Review

Being new this I was relived and equally thrilled to have someone like Tony dealing with my property. From day one he knew how to improve things and gave me so much advice that helped. Friendly, professional and clearly very good at what he does. Made life so easy, and honesty the whole experience ... Read Full Review

Dealt with James on a recent property rent. Found him to be polite, knowledgeable and quick to communicate with ... Read Full Review

I've had a really positive experience with the agency. Everyone I have spoken with has been really nice, even from the first phone call. I was a little nervous anxious about the whole process of finding a flat since the market moves really quickly. James was was patient with me and went along ... Read Full Review

Tony was excellent in assisting my move which was quite a complex situation however he was always helpful and willing to assist and made the move very easy. Thanks very much for this great ... Read Full Review

I can't recommend these guys highly enough. They were superb to deal with. Great communication throughout. Went above and beyond with little things like giving the keys to tradesmen etc. and they found me fabulous tenants. All the staff at the office are considerate and polite and really ... Read Full Review

I was using a rival Estate Agents to find new tenants but after waiting for viewings to materialise, thought I'd try Sherlock Homes instead. I'm glad I did :) I found Tony to be polite and professional, he arrived at the property and immediately knew how to market it to its best ... Read Full Review

I found Tony and the team extremely helpful. They kept me up to date through out the process with telephone calls and ... Read Full Review

Excellent service and many thanks to Tony and his team for the support and quick response in letting my ... Read Full Review

Fairly better than other staff. Helpful in responding to my queries, but was unable to respond to all the queries for example where in the property the communal TV system is ... Read Full Review