The UK's Largest Customer Review Website for the Property Industry
Roberts & Co
5/5, 12 Reviews
100% Recommended
25% sales valuation accuracy
38% sales fee satisfaction
No Description Found
Latest Reviews
Disappointed
Anonymous10/2017
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sale | 25.00% | 38.00% | £109,950 | £270,000 |
Review Statistics
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
 |  | | | | | | | | |
| 1 | 1 | 0 | 3 | 1 | 1 | 1 | 1 | 0 | 3 |
Address
Roberts & Co
28 George Street, Pontypool, Torfaen
NP4 6BY
01495 762857
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
Advertise on
- ?Relocation Agent Network
- ?National Homes Network
- ?Move With Us
- allAgents Portal
- OnTheMarket
- ?Rightmove
- ?Zoopla
Social Media
Members of
Rankings
Latest Properties
No Property Found
No Property Found
Roberts & Co Branches (View All 13)
Horrendous ...
Share On : 
1 Star Review
By : 'Gemma'
Branch : Cwbran, 9 Gwent Square
Services : Sales( As a Buyer )
Sold price : £155000
Would you recommend ? : No
Postcode : NP44
18 Dec 2019
People found this helpful2
8 years ago I sold my first property with Roberts and Co and vowed to never use them again as Tema was awful to deal with. Unfortunately we recently found the perfect house, but it was listed by Roberts and Co. This time the customer service was horrendous. Tema shouted at us in the office and ... Read Full Review
Comments (0)Was this helpful?:
Very ...
Share On :
1 Star Review
By : 'Disappointed'
Branch : Newport, 76 Bridge Street
Services : Sales( As a Vendor )
Would you recommend ? : No
Postcode : NP10
24 Jun 2019
People found this helpful0
Put my house on the market with Roberts, the advert went live with no notification to myself & was advertised for lower than the set price. Staff have only phoned to arrange viewings twice in 6 weeks, on one occasion no Roberts staff were available for the viewing the other I was on holiday. ... Read Full Review
Comments on Agent Fees
Not relevant when you don’t receive a basic level of service, unsure how they secure any sales to run a business
Comments (0)Was this helpful?:
Excellent friendly local ...
Share On :
5 Star Review
By : 'Alex'
Branch : Pontypool, 28 George Street
Services : Sales( As a Vendor )
Sold price : £145000
Would you recommend ? : Yes
Postcode : NP4
17 May 2019
People found this helpful0
I sold our family home earlier this year, as I was downsizing and I looked at the local estate agents available and narrowed my selection down to three. When the three agents came to value the property, Rhian from Roberts of Pontypool was the clear winner. She knew the area extremely well, she was ... Read Full Review
Comments on Agent Fees
Value for money
Comments (0)Was this helpful?:
As first time buyers my ...
Share On :
1 Star Review
By : 'Anonymous10/2017'
Branch : Cwbran, 9 Gwent Square
Services : Sales( Prospective Vendor/Buyer )
Sold price : £109950
Would you recommend ? : No
Postcode : NP44
9 Oct 2017
People found this helpful5
As first time buyers my fiancé and I have been searching for our perfect first home for around 6months and have viewed several properties with many different estate agents. Every problem we have encountered along the way seems to have one common denominator... Roberts. From bad ... Read Full Review
Comments (2)Was this helpful?:
By : Tracey Moulton
1 May 2019Have just removed our property from Roberts. They have got bad attitudes, no feedback, very incompetent. They don’t put any effort into selling, they just sit back and expect it to sell. Avoid, ...
Was in the process of ...
Share On :
1 Star Review
By : 'HURDLER'
Branch : Blackwood, 107 High Street
Services : Sales( Prospective Vendor/Buyer )
Sold price : £270000
Would you recommend ? : No
Postcode : NP12
29 Jun 2017
People found this helpful2
Was in the process of purchasing 14 THE GLADE WYLLIE NP12 2HB but didn't disclose vendor is in a boundary dispute with developer and only allegedly owns a two thirds of the back garden. The road of the site is not being adopted by council due to drainage issue and all the right hand side properties ... Read Full Review
Comments (0)Was this helpful?:
I rented from Roberts and Co ...
Share On :
1 Star Review
By : 'Bronny'
Branch : Newport, 76 Bridge Street
Services : Letting( As a Tenant )
Rent PCM : £400
Would you recommend ? : No
Postcode : NP4
6 Jun 2017
People found this helpful1
I rented from Roberts and Co for just over a year recently and to start with had no issues. They managed the property and despite numerous calls and emails to report faults like my front door lock being unsafe they never replied or chased up. I had an inspection every 6 months and on both occasions ... Read Full Review
Comments on Agent Fees
Expensive but average
Comments (0)Was this helpful?:
After being a tenant for ...
Share On :
1 Star Review
By : 'Bro'
Branch : Newport, 76 Bridge Street
Services : Letting( As a Tenant )
Rent PCM : £525
Would you recommend ? : No
Postcode : NP44
6 Apr 2017
People found this helpful3
After being a tenant for approx 7 years in the cwmbran area I'm celebrating having no more dealings with this business. If you want to be made to feel like a commodity or a sausage by all means go ahead. There is a general you are scum and will be treated as such tone about the treatment of ... Read Full Review
Comments on Agent Fees
Bad
Comments (0)Was this helpful?:
Used this Company to try to ...
Share On :
1 Star Review
By : 'Richard'
Branch : Newport, 76 Bridge Street
Services : Letting( As a Tenant )
Rent PCM : £1200
Would you recommend ? : No
Postcode : SO42
4 Apr 2017
People found this helpful1
Used this Company to try to rent a property. What a complete nightmare! Took 2 weeks and �400 and then we did not get the property. We've moved to Airbnb. I would never ever use this Company again for ... Read Full Review
Comments (0)Was this helpful?:
Rented a house through this ...
Share On :
1 Star Review
By : 'Hollibob'
Branch : Blackwood, 107 High Street
Services : Letting( As a Owner )
Rent PCM : £400
Would you recommend ? : No
Postcode : NP12
21 Feb 2017
People found this helpful2
Rented a house through this agent. They encouraged us to waiver the rent here and here (wish we had t been so kind) and NEVER checked the state of the place. It was wrecked and we were left with a huge underpayment. Awful agents - don't use them. ... Read Full Review
Comments on Agent Fees
Money for nothing
Comments (0)Was this helpful?:
I actually contacted three ...
Share On :
1 Star Review
By : 'thewritergirl'
Branch : Blackwood, 107 High Street
Services : Letting( As a Prospective Landlord/Tenant )
Would you recommend ? : No
Postcode : BLAC
21 Aug 2015
People found this helpful3
I actually contacted three branches of Roberts and Co about three different properties, all via Rightmove. They haven't responded to any of the email enquiries (two of which were submitted over 72 hours ago), and when chased via the telephone number provided on Rightmove it goes through to the ... Read Full Review
Comments (0)Was this helpful?:
hello. i dont know who i can ...
Share On :
1 Star Review
By : 'suat'
Branch : Risca, 61 Tredegar Street
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : NP11
23 Oct 2013
People found this helpful3
hello. i dont know who i can contact. i m selling my property of ur roberts&co blackwood wales, somebody offer me 14 week ago and state agent call me 2 or 3 time since 14 week, and mrs kerry who has contach with us from roberts&co she never ever update what happening of this purchase, ... Read Full Review
Comments (0)Was this helpful?:
Excellent service all round. ...
Share On :
5 Star Review
By : 'William'
Branch : Pontypool ,28 George Street
Services : Sales( As a Buyer )
Would you recommend ? : Yes
2 Dec 2009
People found this helpful0
Excellent service all round. very friendly and know what they're talking about. I viewed many properties and was always dealt with in a very professional manner. when I found the right house they kept me informed all the way through to the completion. Will call them if / when I decide to sell! ... Read Full Review
Comments (1)Was this helpful?:
By : alltoooften
21 Sept 2011Write-your-own-reviews.com...
1 - 12 of 12 items
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
