Robert Ellis

Poor experience, rude valuer. I will not recommend their service. Plenty other more competent EAs in ... Read Full Review

Pretty poor experience with the sale of my property with communication being really poor and I always felt that the buyers interests were more important than those paying the fees! The office staff were ... Read Full Review

Great customer service handling my sale from valuation through to completion, especially Debbie who always replied promptly to enquiries and went above and ... Read Full Review

Awful service, house offer was accepted one day and then the next they accepted another offer from another party. Ridiculous customer service does not keep customers updated or even bother calling. Treated unfairly as the other party had a preference as they were family but I was not even asked the ... Read Full Review

Our vendor used this estate agent and I have to say, the attitude from these people was a world away from my own estate agents. They fell way below acceptable levels of professional conduct and we felt they generally unhelpful and often downright obstructive. They were unavailable a lot of the time ... Read Full Review

I thank the Robert Ellis Stapleford office for their amazing work in assisting me move to my new apartment at 24 Melbourne Road Stapleford. I commend the role Millie played through the entire process, from application, referencing, approval and eventual occupation. She is reasonable, ... Read Full Review

Worst estate agents we have ever had to deal with for multiple reasons! After putting an offer in on a house we were told it was going to best and final at a certain time which was fine, we were then not contacted at all after the best and final deadline so I called 4 days later to be told that ... Read Full Review

Robert Ellis were fantastic with the recent sale of our property. Our house sold on day 1 of viewings and has been a stress free process throughout. All staff that we spoke to at the stapleford branch were polite and helpful especially Nathan and Debbie who we dealt with the most. ... Read Full Review

The stress and concern was taken away from me. As someone who didn’t live in the area the house was being sold - Claire and team provided over and beyond help - a very big “thank you to ... Read Full Review

What a brilliant, efficient and friendly service. Thank you to all the staff for your care and consideration you showed to us during our recent letting experience. Highly ... Read Full Review

Best experience with Robbert Ellis in Stapleford. Millie is the best agent i ever work with, very professional I got the quickest responses and got everything sorted in a few ... Read Full Review

Thankyou all at Robert Ellis especially Beth who went the extra mile to help me through my sale at what has been a very stressful time. Would highly ... Read Full Review

The staff were very friendly and professional, they were very supportive throughout the whole process of our move and always responded in a timely ... Read Full Review

We called Robert Ellis to value our property which we wanted to put on rent with them. A lady called Louise came to visit our property in late January. She was appalling rude, unfriendly and was in and out of the house within 5 minutes. Offered no guidance, no advice and clearly wasn't ... Read Full Review

I am very happy with the service. Staff in the office is always available to answer my questions and were very helpful, understanding and ... Read Full Review

I had reason to use Robert Ellis Long Eaton recently to sell my mother's bungalow to fund care home costs. They were absolutely brilliant especially Louise who kept me informed throughout the process. Apart from necessary information I handed over, they did everything making the process very ... Read Full Review

Thank you to all the team especially Karianne for keeping us calm and up to date with the whole selling ... Read Full Review

Tim was great all through the renting process I found him very easy to deal with and explained everything very clearly . He was aways easy to contact and aways got back to me when I left a message . I couldn't recommend Robert Ellis more they were very professional and a pleasure to sea ... Read Full Review

First class service and advice provided by the full team at Robert Ellis. I would also add that the marketing support and video provided was ... Read Full Review

Summary: Rude, unresponsive, poor customer service, unreliable. This review is written from the perspective of a customer looking to rent a property through Robert Ellis. In summary I would recommend potential customers of Robert Ellis to stay away, especially from their lettings office. ... Read Full Review