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Long Eaton, Nottingham NG10
3.8/5, 6 Reviews
67% Recommended
75% sales valuation accuracy
0% letting valuation accuracy
100% sales fee satisfaction
99% letting fee satisfaction
No Description Found
"Summary: Rude, unresponsive,..."
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1 Star Review
Tim
By : 'AaronNewman'
Services :
Would you recommend ? : No
1 Dec 2014
People found this helpful10
Summary: Rude, unresponsive, poor customer service, unreliable. This review is written from the perspective of a customer looking to rent a property through Robert Ellis. In summary I would recommend potential customers of Robert Ellis to stay away, especially from their lettings office. Several weeks ago my partner and I found a potential property on RightMove (property letting site), so we called Robert Ellis to book a viewing. We also called several times during the week leading up to the viewing, this was in order to validate that the viewing was still confirmed and there were no issues. Due to currently living in cornwall, we had to make the trip up to Long Eaton, this involved several hours travel. However after viewing the property and attempting to make an offer to secure it, we were told we would be unable to do so as we lived too far away for a visit to our existing property to take place. Due to this fact we asked for a refund on our travel costs, as they could have cancelled this viewing on several occasions and saved our time and money. Currently, after over a month of exchanging emails with their “Lettings Manager†Tim Davis, I have still not been able to obtain a full refund. He is now rudely ignoring my emails, thus proving their poor approach to customers and potential customers.
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Latest Reviews
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 75.00% | 100% | £250,000 | £575,000 |
| Lettings | 0% | 99% | £450 | £450 |
Address
Robert Ellis
5 Derby Road, Nottingham, Nottinghamshire
NG10 1LU
0115 946 1818
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Robert Ellis Branches (View All 5)
Pretty poor experience with ...
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2 Star Review
By : 'Stephen'
Services : Sales( As a Vendor )
Sold price : £575000
Would you recommend ? : No
Postcode : NG10
3 Jul 2024
People found this helpful1
Pretty poor experience with the sale of my property with communication being really poor and I always felt that the buyers interests were more important than those paying the fees! The office staff were... Read Full Review
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with gratitude and ...
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5 Star Review
By : 'barbara'
Services : Sales( As a Vendor )
Sold price : £278000
Would you recommend ? : Yes
Postcode : NG10
6 Sept 2019
People found this helpful0
I had reason to use Robert Ellis Long Eaton recently to sell my mother's bungalow to fund care home costs. They were absolutely brilliant especially Louise who kept me informed throughout the process. Apart from necessary information I handed over, they did everything making the process very... Read Full Review
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I was happy with the service ...
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5 Star Review
By : 'Melvin'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : NG10
20 Dec 2018
People found this helpful0
Thank you to all the team especially Karianne for keeping us calm and up to date with the whole selling... Read Full Review
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Tim was great all through the ...
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5 Star Review
By : 'Simon'
Services : Letting( As a Tenant )
Rent PCM : £450
Would you recommend ? : Yes
Postcode : NG9
2 Dec 2016
People found this helpful0
Tim was great all through the renting process I found him very easy to deal with and explained everything very clearly . He was aways easy to contact and aways got back to me when I left a message . I couldn't recommend Robert Ellis more they were very professional and a pleasure to sea... Read Full Review
Comments on Agent Fees
Very fair
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First class service and ...
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5 Star Review
By : 'Kevin'
Services : Sales( As a Vendor )
Sold price : £250000
Would you recommend ? : Yes
Postcode : NG10
13 Nov 2015
People found this helpful0
First class service and advice provided by the full team at Robert Ellis. I would also add that the marketing support and video provided was... Read Full Review
What agent could do to change your mind?
As agreed
Comments on Agent Fees
As agreed
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Summary: Rude, unresponsive, ...
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1 Star Review
By : 'AaronNewman'
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : No
1 Dec 2014
People found this helpful10
Summary: Rude, unresponsive, poor customer service, unreliable. This review is written from the perspective of a customer looking to rent a property through Robert Ellis. In summary I would recommend potential customers of Robert Ellis to stay away, especially from their lettings office.... Read Full Review
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