Poor experience, rude valuer. I will not recommend their service. Plenty other more competent EAs in Nottinghamshire.
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awful service unfair ...
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1 Star Review
By : 'Mary' Services : Online Auctions Sold price : £185000 Would you recommend ? : No Postcode : NG8
27 Nov 2023
People found this helpful1
Awful service, house offer was accepted one day and then the next they accepted another offer from another party. Ridiculous customer service does not keep customers updated or even bother calling. Treated unfairly as the other party had a preference as they were family but I was not even asked the ... Read Full Review
Awful service, house offer was accepted one day and then the next they accepted another offer from another party. Ridiculous customer service does not keep customers updated or even bother calling. Treated unfairly as the other party had a preference as they were family but I was not even asked the question and due to this I lost the opportunity and the property.
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Worst estate agents we have ...
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1 Star Review
By : 'Jaime' Services : Sales( Prospective Vendor/Buyer ) Would you recommend ? : No Postcode : NG9
20 Mar 2022
People found this helpful3
Worst estate agents we have ever had to deal with for multiple reasons! After putting an offer in on a house we were told it was going to best and final at a certain time which was fine, we were then not contacted at all after the best and final deadline so I called 4 days later to be told that... Read Full Review
Services : Sales( Prospective Vendor/Buyer )Date: 20th Mar 2022
Worst estate agents we have ever had to deal with for multiple reasons! After putting an offer in on a house we were told it was going to best and final at a certain time which was fine, we were then not contacted at all after the best and final deadline so I called 4 days later to be told that they knew on the Monday that out offer had not been accepted but just didn't tell us which meant that we missed out on an opportunity to offer on another property. They said this as if it was the normal way to do things and offered no apology at all, rude staff and ridiculous processes which cause detriment to buyers. Speaking of the other property we were interested in, they called for feedback after the viewing and we confirmed we were interested, yet they didn't contact us to let us know when it was going to best and final. We then unfortunately saw another property with them that we wanted to view so called first thing in the morning, they said they were just looking at arranging when to do viewings etc and would call back, surprise surprise they didn't call so we called again to chase only to be told that the first block viewing was now fully booked and we would have to wait until a week later! I would rather never have to deal with them again but unfortunately it looks like we will have to. I can't even phone them anymore as I am absolutely fuming.
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Hi Jaime, I have left you a voicemail to contact me with regards to your review and look forward to hearing from you. I can see you are booked in to view one of our properties on Saturday. Kind...
Very unfriendly estate ...
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1 Star Review
By : 'MsSarahKnwoles' Services : Letting( As a Owner ) Would you recommend ? : No Postcode : NG1
18 Feb 2020
People found this helpful3
We called Robert Ellis to value our property which we wanted to put on rent with them. A lady called Louise came to visit our property in late January. She was appalling rude, unfriendly and was in and out of the house within 5 minutes.
Offered no guidance, no advice and clearly wasn't... Read Full Review
Services : Letting( As a Owner )Date: 18th Feb 2020
We called Robert Ellis to value our property which we wanted to put on rent with them. A lady called Louise came to visit our property in late January. She was appalling rude, unfriendly and was in and out of the house within 5 minutes. Offered no guidance, no advice and clearly wasn't interested in taking on our brand new property. There was no follow-up phone call with her. She was just rude, goodness knows how these people get jobs. Shame really as the receptionist at Robert Ellis Lettings is friendly.
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