The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry

1/5, 3 Reviews
0% Recommended
0% letting valuation accuracy
0% letting fee satisfaction
By : 'Steve'
Services : Letting(I am a Landlord / Landlady)
Would you recommend ? : No
Try to charge for a new inventory that they never did, 'hidden' charges, only tell you what you want to hear, no support from them with problem tenants and put a tenant into my property that was a non smoking, no pets and no children property, whom has a child!!
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Letting | 0% | 0% | £0 | £0 |
Countrywide Residential Lettings
15 Elvet Bridge, Durham, County Durham
DH1 3AA
0191 383 0768
By : 'Keith'
Services : Letting (As a Tenant)
Would you recommend ? : No
We have been at our rented property with Countrywide for 2 years. In that time we have had excellent dealings with the landlady and do not really have an issue with the Durham office as they are pleasant to deal with. However it is Countrywide itself that is the issue. Initial fees were... Read Full Review
Countrywide should be more transparent and reveal ALL charges at the outset of the tenancy. Also WHY is there such an exhorbitant fee every time the tenancy is renewed. All it takes is a printing of a form and it signed, a 5 minute task for which a moderate fee of £20 would be more apt if anything at all.
By : 'Haggard'
Services : Letting (As a Tenant)
Would you recommend ? : No
I agreed to rent a property from Countrywide at the advertised rate. However after I had agreed to the move Countrywide revealed they were demanding the better part of a months rent for a range of additional charges. These charges were not notified to me before I had committed to the let and... Read Full Review
Honesty
By : 'Steve'
Services : Letting (As a Owner)
Would you recommend ? : No
Try to charge for a new inventory that they never did, 'hidden' charges, only tell you what you want to hear, no support from them with problem tenants and put a tenant into my property that was a non smoking, no pets and no children property, whom has a... Read Full Review
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.