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Countrywide Residential Lettings Logo

Durham, DH1

1/5, 3 Reviews
0% Recommended

0% letting valuation accuracy

0% letting fee satisfaction

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"I agreed to rent a property..."

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1 Star Review

By : 'Haggard'
Services : Letting(I am a Tenant)
Would you recommend ? : No

14 Mar 2012
People found this helpful8

I agreed to rent a property from Countrywide at the advertised rate. However after I had agreed to the move Countrywide revealed they were demanding the better part of a months rent for a range of additional charges. These charges were not notified to me before I had committed to the let and appear to be nothing more than a bribe for allowing a tenant to take the property. Two weeks ago I received the six monthly renewal notice. It seems that Countrywide are demanding another bribe for handling the renewal. I am not sure if I should cut my losses and move out . On the other hand this bunch of bandits will surely deduct termination fees. I have honoured my commitment to this company from the start and have not argued about price. All I want is want an honest relationship with an organisation I can trust. This outfit are not such a company. Please for your own sake avoid this outfit.


What agent could do to change your mind?

Honesty

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Address

Countrywide Residential Lettings
15 Elvet BridgeDurham, County Durham
DH1 3AA
0191 383 0768

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We have been at our rented ...

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1 Star Review

By : 'Keith'
Services : Letting (As a Tenant)
Would you recommend ? : No

8 Oct 2012
People found this helpful6

We have been at our rented property with Countrywide for 2 years. In that time we have had excellent dealings with the landlady and do not really have an issue with the Durham office as they are pleasant to deal with. However it is Countrywide itself that is the issue. Initial fees were... Read Full Review


What agent could do to change your mind?

Countrywide should be more transparent and reveal ALL charges at the outset of the tenancy. Also WHY is there such an exhorbitant fee every time the tenancy is renewed. All it takes is a printing of a form and it signed, a 5 minute task for which a moderate fee of £20 would be more apt if anything at all.

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I agreed to rent a property ...

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1 Star Review

By : 'Haggard'
Services : Letting (As a Tenant)
Would you recommend ? : No

14 Mar 2012
People found this helpful8

I agreed to rent a property from Countrywide at the advertised rate. However after I had agreed to the move Countrywide revealed they were demanding the better part of a months rent for a range of additional charges. These charges were not notified to me before I had committed to the let and... Read Full Review


What agent could do to change your mind?

Honesty

Comments (0)Was this helpful?:
Try to charge for a new ...

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1 Star Review

By : 'Steve'
Services : Letting (As a Owner)
Would you recommend ? : No

1 May 2011
People found this helpful3

Try to charge for a new inventory that they never did, 'hidden' charges, only tell you what you want to hear, no support from them with problem tenants and put a tenant into my property that was a non smoking, no pets and no children property, whom has a... Read Full Review

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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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