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Willenhall, WV13
3/5, 6 Reviews
50% Recommended
100% letting valuation accuracy
60% letting fee satisfaction
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"Very poor service when it..."
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2 Star Review
By : 'rich'
Services : Letting(I am a Tenant)
Would you recommend ? : No
21 Apr 2011
People found this helpful4
Very poor service when it comes to maintenance, owner is only interested when it comes to getting his money. I had a window that took a year to fix, it was locked therefore a health and safety risk if ever there was a fire. I also had a damaged worksurface that took over a year to be delivered then it was stuck in my front room for 4 weeks before being fitted. I also had a leaking boiler, where water was coming up through the flooring, took a month to fix that then the last week of my tenancy I had no toilet because they didn't bother to fix it! Disgraceful service with an owner who doesn't acknowledge complaints and then tries to charge you £60 to leave!
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By : Redstones
20 Aug 2011i agree the maintenance jobs took a long time to fix, but you have to understand, all works required need to be authorised by the Landlord. Any charges are set out from day one , we dont have any hidden charges or costs. We do our upmost to keep landlords and tenants happy but in the industry you cannot please everyone, but we do try..
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Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Letting | 100% | 60.00% | £750 | £750 |
Address
Redstones
West Midlands House, Gipsy Lane, Willenhall, West Midlands
WV13 2HA
0845 226 2833
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Redstones Branches (View All 7)
Excellent Service received ...
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5 Star Review
By : 'Ash'
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : DY3
28 Jul 2021
People found this helpful0
Excellent Service received from Redstones. Very professional, efficient & extremely thorough. Highly recommend Redstones Willenhall. Thank you to Amanda, Kate & Neil for all your... Read Full Review
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Great Letting Agent... ...
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5 Star Review
By : 'Osazuwa'
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : WV1
12 Dec 2019
People found this helpful0
I am writing to thank you very much for your prompt response to my query and to inform you that the Landlord took immediate action to fix the leak on the boiler. British Gas visited later that night to fix the boiler and everything is now in working order. I also want to inform you that he brought... Read Full Review
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Bunch of crooks in suits, do ...
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1 Star Review
By : 'Dan'
Services : Letting (As a Tenant)
Rent PCM : £750
Would you recommend ? : No
Postcode : B21
5 Dec 2019
People found this helpful1
Bunch of crooks in suits, do not rent off these thieves and con men they will RIP u off with your deposit, if u are foolish enough to rent off them video or photograph the property in detail or u will regret... Read Full Review
Comments (1)Was this helpful?:
By : Amanda Bird
5 Dec 2019Can you please let us know which property you rented from us so we can look into...
Very ...
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4 Star Review
By : 'Miss'
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : WS7
26 Mar 2019
People found this helpful0
I have always found Katie Hammonds to be very friendly and helpful member of staff. If i have have a problem she gets onto it start away and lets me know what is going... Read Full Review
Comments on Agent Fees
good for the area
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I am not a fan of letting ...
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1 Star Review
By : 'Noirlequin'
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : WS1
4 Oct 2017
People found this helpful7
I am not a fan of letting agents and this company optimises why! When I moved in it hadn't been cleaned (We all know the previous tenant would of been charged for it). Dirty oven was on the inventory and as it turns out doesn't work, I'm still waiting for a new one, has been over a... Read Full Review
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Very poor service when it ...
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2 Star Review
By : 'rich'
Services : Letting (As a Tenant)
Would you recommend ? : No
21 Apr 2011
People found this helpful4
Very poor service when it comes to maintenance, owner is only interested when it comes to getting his money. I had a window that took a year to fix, it was locked therefore a health and safety risk if ever there was a fire. I also had a damaged worksurface that took over a year to be delivered then ... Read Full Review
Comments (1)Was this helpful?:
By : Redstones
20 Aug 2011i agree the maintenance jobs took a long time to fix, but you have to understand, all works required need to be authorised by the Landlord. Any charges are set out from day one , we dont have any ...
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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Last updated at 11/30/2, 12:00:00 AM by allAgents
