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Cooper & Co

1.7/5, 6 Reviews
17% Recommended

0% letting valuation accuracy

33% letting fee satisfaction

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"Me and my partner let a..."

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5 Star Review
UserName

Paul

By : 'Ruthy'
Services :
Rent PCM : £650
Would you recommend ? : Yes
Postcode : SR6

3 Jun 2014
People found this helpful0

Me and my partner let a property from this company in 2012 for just over 2 year and our overall our experience with them was great. All staff were very helpful and friendly throughout our whole tenancy. I did have a few problems with the boiler but they were great and got someone out the same day. I would highly recommend this agent to anyone. We were very sad to leave them but we had bought our own property.

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Latest Reviews
Performance Statistics
ServicesValuationFeesMin Price of property reviewedMax Price of property reviewed
Letting0%33.00%£495£650
Review Statistics
From LandlordsFrom TenantsFrom VendorsFrom BuyersFrom Other
GoodBadGoodBadGoodBadGoodBadGoodBad
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Address

Cooper & Co
6a Sea RoadSunderland, Tyne and Wear
SR6 9BX
0191 549 1617

Opening Hours
  1. Monday :
  2. Tuesday :
  3. Wednesday :
  4. Thursday :
  5. Friday :
  6. Saturday :
  7. Sunday :
  1. 09:00 - 17:30
  2. 09:00 - 17:30
  3. 09:00 - 17:30
  4. 09:00 - 17:30
  5. 09:00 - 17:30
  6. Closed
  7. Closed
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Advertise on
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  • ?National Homes Network
  • ?Move With Us
  • allAgents Portal
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Latest Properties

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Worst Customer ...

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1 Star Review

By : 'FrankenBeans'
Branch : Sunderland, 6a Sea Road
Services : Letting( As a Tenant )
Rent PCM : £550
Would you recommend ? : No
Postcode : SR6

9 May 2019
People found this helpful0

Terrible service just regular lies, trying to get a "sale" but all a lie. I tried to contact them regarding an issue with my property and they constant ignored ... Read Full Review


Comments on Agent Fees

Bad

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Terrible estate agents. I ...

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1 Star Review
UserName

By : 'Anth'
Branch : Sunderland, 6a Sea Road
Services : Letting( As a Tenant )
Rent PCM : £515
Would you recommend ? : No
Postcode : SR4

22 Oct 2014
People found this helpful0

Terrible estate agents. I could be here all day with the breech of contract they have done with all the hazardous/dangerous points in the property they've lied about. I more than willing to show anyone proof of this with photos and videos which has resulted in me having a serious ... Read Full Review


What agent could do to change your mind?

Nothing, it\'s that bad.


Comments on Agent Fees

Although they\'ve breeched the contract from day one and lied saying the repairs had been fixed then made us sign the contract under false pretences. I\'ve paid 4 of the 6 months rent which I\'m hoping to claim back. But they\'re that unhelpful and rude it\'s looking like it\'s going to court.

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My partner and I found a ...

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1 Star Review

By : 'Ian'
Branch : Sunderland, 6a Sea Road
Services : Letting( As a Tenant )
Rent PCM : £495
Would you recommend ? : No
Postcode : SR5

7 Jul 2014
People found this helpful3

My partner and I found a property that we liked and so arranged a viewing and met the agent at the property, which wasn't vacant at the time. We looked over asked the relevant questions and asked if there was anything we should know. We asked about decorating and damages that are left by the ... Read Full Review

Comments (0)Was this helpful?:
Me and my partner let a ...

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5 Star Review
UserName

By : 'Ruthy'
Branch : Sunderland, 6a Sea Road
Services : Letting( As a Tenant )
Rent PCM : £650
Would you recommend ? : Yes
Postcode : SR6

3 Jun 2014
People found this helpful0

Me and my partner let a property from this company in 2012 for just over 2 year and our overall our experience with them was great. All staff were very helpful and friendly throughout our whole tenancy. I did have a few problems with the boiler but they were great and got someone out the same day. ... Read Full Review

Comments (0)Was this helpful?:
Shocking customer service for ...

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1 Star Review

By : 'Tommyboy'
Branch : Sunderland, 6a Sea Road
Services : Letting( As a Tenant )
Would you recommend ? : No

17 Jan 2012
People found this helpful2

Shocking customer service for tenants. They perform numerous inspections but when anything goes wrong they say it's not their problem, it's the landlords. We have had ongoing issues with them for months and nothing has been done about any of the major problems in the property. I would highly ... Read Full Review

Comments (0)Was this helpful?:
I would seriously advise ...

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1 Star Review

By : 'Hales'
Branch : Sunderland, 6a Sea Road
Services : Letting( As a Tenant )
Would you recommend ? : No

15 Mar 2009
People found this helpful3

I would seriously advise anyone against using these agents. Their lack of customer care and general attitude has been the pain of my life for the last 6 months. We rented a property in October last year and basically as soon as the contract was signed they wanted nothing to do with us. This was ... Read Full Review

Comments (1)Was this helpful?:

By : ABM

2 Feb 2015

I know what you mean Hales, they're a disgrace! I had major problems with the bathroom floor being unstable due to leakage and them doing nothing about it! Which has led to me losing the movement of...


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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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