The UK's Largest Customer Review Website for the Property Industry
London, SW5
1.5/5, 8 Reviews
14% Recommended
50% sales valuation accuracy
0% letting valuation accuracy
40% sales fee satisfaction
40% letting fee satisfaction
No Description Found
"I rented a property and the..."
Share On : 
1 Star Review
By : 'gjames'
Services :
Would you recommend ? : No
30 Mar 2011
People found this helpful3
I rented a property and the landlord wanted to sell it so he put and add with Barnard Marcus in Kennington, London. I really didn't care as I was leaving anyway. My only request was to be present while the viewings as I had lots of expensive staff and I just didn't like to have strangers in my place if I'm not there. One of the agents came twice with clients and every time when both clients saw the damp in the bedroom, they asked me and told me their concerns about it. I answered with honesty that that was something regarding the landlord and that it was like that since years but the landlord did nothing yet (hence one of the reasons why I was moving out). That agent (a woman from Kennington's branch) emailed my landlord and complained about me because I was staying in my property while she was doing the viewings and because those two clients asked me about the damp, I was putting them off to do the sale. Now, how ignorant is that? First, it is my right to stay in my place if I want to, period. Second, the damp was there to see it. I couldn't hide it, also I didn't want to. Why should I? I bet that the agent would do anything to hide it and lie to the clients if she could, otherways, why was she complaining about me to my landlord because I spoke (when asked)? Obviously, the agent was not happy with my honesty and she would prefer me out of the property. One of the managers from that branch kept telling me that there was not need for me to stay in the property while the viewing because they had the keys of the property. At least he told me 10 times! How rude is that? I am looking myself for a house to buy, I will not use this company. I will try to go to private sellings because most of them (state agents) are just a bunch of uneducated, ignorant and rude people who only interest is to make a profit no matter how.
Was this helpful?:
Browse popular links for estate agents, letting agents and properties nearby
Latest Reviews
Wimbledon Park Road
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 50% | 40% | £0 | £0 |
| Lettings | 0% | 40% | £1,400 | £2,500 |
Address
Barnard Marcus
279 Old Brompton Road, London, Greater London
SW5 9JA
020 7244 7337
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
Advertise on
- ?Relocation Agent Network
- ?National Homes Network
- ?Move With Us
- allAgents Portal
- ?OnTheMarket
- ?Rightmove
- ?Zoopla
Social Media
Rankings
Latest Properties
No Property Found
No Property Found
Barnard Marcus Branches (View All 49)
Do not sign with Barnard ...
Share On :
1 Star Review
By : 'tj'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : SW10
20 Feb 2025
People found this helpful
I signed a lease with the Earls Court branch of Barnard Marcus a month ago, and it has been an incredibly frustrating and disappointing experience. The lack of communication between the estate agents, property manager, and tenants is unacceptable. Even more concerning is the poor coordination among ... Read Full Review
Comments (0)Was this helpful?:
Orribile ...
Share On :
1 Star Review
By : 'Gaia'
Services : Letting( As a Tenant )
Rent PCM : £2500
Would you recommend ? : No
Postcode : W8
17 Dec 2019
People found this helpful1
Orribile experience Me and my flatmate had a terrible issue in our property, due to the bad works done on the roof, when was raining hard the water filtered and poured from the ceiling to the bathroom and one bedroom. there were leaks and cracks in any part of the property and the damage... Read Full Review
Attached Files
Comments (0)Was this helpful?:
Worse ever! Landlord service ...
Share On :
1 Star Review
By : 'Wimbledon'
Services : Letting( As a Owner )
Rent PCM : £1400
Would you recommend ? : No
Postcode : SW18
22 Feb 2018
People found this helpful0
Worse ever! Landlord service is just a rip off. I am now in trouble as they never took of the tax which they are supposed. They kept payments for up to 4 months with the excuse that they have IT problems. Staff changes all the time and you don't have a point of contact. Tenants moved out and... Read Full Review
Comments on Agent Fees
fee is too high for what was delivered
Comments (0)Was this helpful?:
Paid deposit and agent fee ...
Share On :
1 Star Review
By : 'Noemi'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : SW5
31 Aug 2017
People found this helpful3
Paid deposit and agent fee for apartment to be removed from market and they rented it to someone else and now I'm homeless. They still have our deposit. Don't ever use @BarnardMar... Read Full Review
Comments (0)Was this helpful?:
Paid deposit and agent fee ...
Share On :
1 Star Review
By : 'Valentina'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : SW5
31 Aug 2017
People found this helpful5
Paid deposit and agent fee for apartment to be removed from market and they rented it to someone else and now I'm homeless. Don't ever use... Read Full Review
Comments (0)Was this helpful?:
Ellen has been incredibly ...
Share On :
5 Star Review
By : 'SRandall'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : SW10
18 Jul 2016
People found this helpful3
Ellen has been incredibly helpful and friendly in managing my property. She is always prompt and does her utmost to resolve issues leaving me with very little hassle. I can't thank her enough for her help over the past few... Read Full Review
Comments (0)Was this helpful?:
I rented a property and the ...
Share On :
1 Star Review
By : 'gjames'
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : No
30 Mar 2011
People found this helpful3
I rented a property and the landlord wanted to sell it so he put and add with Barnard Marcus in Kennington, London. I really didn't care as I was leaving anyway. My only request was to be present while the viewings as I had lots of expensive staff and I just didn't like to have strangers in my... Read Full Review
Comments (0)Was this helpful?:
The service was absolutely ...
Share On :
1 Star Review
By : 'Andie'
Services : Letting( As a Tenant )
Would you recommend ? : No
19 Jan 2011
People found this helpful2
The service was absolutely appalling. My contract became periodic at the end of the initial fixed term. I was happy to stay but the landlord became a bit dodgy towards the end of the tenancy. He asked me to pay him the rent in cash, which I was supposed to give to BM. He said he didn't want to use... Read Full Review
Comments (1)Was this helpful?:
By : Honest Estate Agent
10 May 2011Andie your problem was with your landlord, who asked you to pay him directly and not the agency probably so that he would avoid paying their renewal fee. The agency did nothing wrong here and the...
1 - 8 of 8 items
No Staff Registered
NaN - NaN of items
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
Last updated at 11/30/2, 12:00:00 AM by allAgents
