The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry

1/5, 49 Reviews
4% Recommended
0% sales valuation accuracy
0% letting valuation accuracy
0% sales fee satisfaction
0% letting fee satisfaction
By : 'ActionAgainstBPS'
Services : Letting(I am a Landlord / Landlady)
Would you recommend ? : No
I have just found out about BPS today by speaking with Alex at the office. I have sent a complaint to the Trading Standards office and received a response from a Peter Adshead who is the duty officer today, he said: "I will make enquiries with my colleagues as I believe that other complaints have been received about the firm. However, I only work part time so it may be a few days before I can come back to you. Once I have some information, I will mail you again. " I have also sent an email to the Slough Observer as I think this is a story that needs to be made public. I would be interested in anyone who is wanting to take legal action to recover lost money.
By : Where's our money?
10 Jan 2011I tried to contact Shane by looking on the BPS website that is still up and running. When you call the number it gets diverted to the other office, but they claim they are nothing to do with BPS, as they know the hassle they are in for. I have drafted a detailed and robust document, of not just my experience, but also a handful of other people that I have come into contact with and have forwarded it to Trading Standards. Shane was legally obligated to send tenant's deposits to the correct agency for safe keeping and therefore on every single instance, he has broken the law. The link that someone else posted about Fox Homes that he is a director of, shows that he is still operating in the country and has assets. If everyone on here contacts that person named in the message above at Trading Standards, they will be forced into investigating and hopefully the correct action will then be taken. I would also point out that Shane is looking at this web site on a regular basis, so be careful what you say and also be careful who you befriend, it may be him.
By : King Khan
10 Jan 2011I also contacted trading standard people, I meet with them this week.
By : just
11 Jan 2011My name is Justin Newey and I own the Ascot office on my own. I bought out Mr Sprenger back in 2006 and have nothing to do with any of his business. Unlike you, I have nothing to hide, you should put a name to your review and back up what you claim, before you make a comment.
By : Where's our money
11 Jan 2011Hello Justin. Congrats on your buyout. Hopefully you didn't pay too much for the BPS 'goodwill'. LOL. I would guess that if this is the case, you are fully aware of the pain and heartache that your predecessor has caused so many people, so perhaps you shouldn't be so aggressive with your rhetoric. There are many people that have lost more money than they can afford to lose and have to sit back and watch will this sort of behaviour goes unpunished. I would ask though, why would you rename the company Berkshire Estates or whatever you have called it, surely you would want to get away from the tarnish image that will follow the BPS name? Not a great commercial decision if I say so. If you are totally independent from Mr S, good luck to you, I just hope that you can indeed restore people's perception estate agents. As for having something to hide, I would be more than happy to pop into your office and introduce myself, perhaps take you out for a slap up meal.
By : shocked
11 Jan 2011I also found out from Alex about BPS. My tenants only found out from myself writing to them. I saw a solicitor yesterday and on his advice I am trying to find out from the county court if anyone has been appointed as insolvency practitioner is. I am also contacting Trading Standards.....This company is really bad and totally unprofessional.
By : kjary
12 Jan 2011To Mr Newey - perhaps you would care to join us in our campaign of action against BPS, companies such as this tarnish the reputation of legitimate businesses like yours. To 'King Khan', if you have met with Trading Standards, could you possibly share the outcome of your discussion? To Shane - if you are tracking these comments, what went wrong? you betrayed the trust of your customers and whether legal action is or can be brought against you, you are still a fraudster and I hope your family can live with someone like you and the shame that brings. Yes this is personal but so is what you've done to the landlords/ tenants and their families.
By : Where's Our Money
13 Jan 2011Further to Mr Newey's comments the other day, staing that he bought out Mr Sprenger back in 2006. I have in font of me a copy of The Property News (dated 12th Jan 2011) This is for the Ascot, Burnham, Cippenham.....etc and surrounding areas. On the back page of this publication there is an index listing many estate agents in the area and the following three agents are listed: Berkshires - Ascot Berkshire Property Services - Langley Berkshire Estate Agents - Slough Central They all provide a telephone number and web site and guess what.......? All the website addresses are www.bps-sales.co.uk Now, far be it from me to question the integrity of anyone on this board, apart from Mr S, why would any independent estate agent (from 2006) still have such a link with the infamous BPS? I will leave it up to you all to decide.
By : p'doff
16 Jan 2011Did you get any response from Trading Standards ???? I e-mailed but no response....
By : gawasthi
21 Apr 2011I am proceeding with Legal action against BPS. Don't know if the entity doesn't exists now, what will happen to my deposit amount though and how far can court go after the crooks.
By : Rasherah
2 May 2011BPS and Alex and Lee were complicit in the deceit and fraud Shane was spinning! So Berkshire Estates is no better with Lee and Alex running it. I am fully on board With any joint legal action. I will call the numbers listed but please let me know how else I can get my tenants deposit back. They took it and my payment for keeping deposit safe and have just walked away!!!
By : S!
14 Jun 2011Actually I used to work in this estate agents, I can confirm that both Ascot and Langley DO HAVE separate owners than slough, Sprenger did own Cippenham but also got bough out that as well. Maybe you should collect FACTS before posting things on the internet "wheres our money". Good Luck!
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 0% | 0% | £0 | £0 |
| Lettings | 0% | 0% | £0 | £0 |
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 1 | 26 | 1 | 16 | 0 | 2 | 0 | 0 | 0 | 3 |
Berkshire Property Services
196 Fernbank Road, Ascot, Berkshire
SL5 8LA
01344 884411



By : 'Not'
Branch : Ascot, 196 Fernbank Road
Services : Letting (As a Owner)
Would you recommend ? : No
Hi to all that seem to have a problem with Berkshire Property the rip off merchants Any up to date news on legal action, the goverment, the news papers ?? I believe they have done that old trick,,,, dissolve,, change the name wipe off debts........... why and how is this still legal in this ... Read Full Review
By : 'shocked'
Branch : Ascot, 196 Fernbank Road
Services : Letting (As a Owner)
Would you recommend ? : No
They owe me 3 months rent......could not contact them for nearly 2 ... Read Full Review
By : Where's our money
14 Jan 2011Further to someone else comments about Shane's mobile number being 44 (0)7769 856071 (has anyone got hold of him? The office number where he's working is 01753 533272. If anyone wants to see him, ...
By : 'Liz'
Branch : Ascot, 196 Fernbank Road
Services : Sales (Prospective Vendor/Buyer)
Would you recommend ? : No
[[EDIT ORIGINAL START]] This lot are awful. They don't know the law. Alex who works there mixed up his VAT with his Interest rates, among other daft comments he made. They don't listen to what the customer wants. To cap it all off they were rude, and up to press, are still in possession ... Read Full Review
By : DOWN_WITH_BPS!
11 Jan 2011There are people on here with bigger problems than you being too lazy to pick your keys up love!! They are not a delivery...
By : 'ActionAgainstBPS'
Branch : Ascot, 196 Fernbank Road
Services : Letting (As a Owner)
Would you recommend ? : No
I have just found out about BPS today by speaking with Alex at the office. I have sent a complaint to the Trading Standards office and received a response from a Peter Adshead who is the duty officer today, he said: "I will make enquiries with my colleagues as I believe that other ... Read Full Review
By : Where's our money?
10 Jan 2011I tried to contact Shane by looking on the BPS website that is still up and running. When you call the number it gets diverted to the other office, but they claim they are nothing to do with BPS, as...
By : 'GotMyMoneyBack'
Branch : Ascot, 196 Fernbank Road
Services : Letting (As a Owner)
Would you recommend ? : No
I've read through the reviews and am amazed by the number of people that Shane and BPS have conned out of money. Initially they seemed professional and knowledgeable and although the rental payments were received by me, they were a little late. Then the payments began getting later and later, ... Read Full Review
By : ali
10 Jan 2011You are lucky that you got you money back. Can you please tell me how did you managed to do it. Was it done by solicitor or used money claim online, a service provided by HMCS. If have to put a case...
By : 'Kshane'
Branch : Ascot, 196 Fernbank Road
Services : Letting (As a Owner)
Would you recommend ? : No
There's a lot of unhappy people on this blog and I can relate to all of it, owes months and months rent and kept the tenants deposit and supposedly left the country to go to Spain. Tenants as a protest wont move out and have trashed my house too, great thanks Shane. That makes sense as ... Read Full Review
By : 'Agrieved'
Branch : Ascot, 196 Fernbank Road
Services : Letting (As a Owner)
Would you recommend ? : Yes
Shane has delivered terrible service since starting to "manage " the property for us. We have just discovered he has closed his UK offices and is operating from Spain where he has offices in Marbella. The number we were given is 0034 952 882 775 but do not expect a return phone call as ... Read Full Review
By : 'Egg'
Branch : Ascot, 196 Fernbank Road
Services : Letting (As a Owner)
Would you recommend ? : No
I used this letting agency in 1998/9 where I rented 2 properties with them. At this time the service was fantastic, the manager, can't remember his name but a short chap with red hair was excellent, very friendly and helpful. When he left in 1999/2000 I think, can't be certain of the ... Read Full Review
By : shanesanob
4 Jan 2011All who want their money I found this on google, he runs marbella pads 44 (0)7769 856071 out...
By : 'alex'
Branch : Ascot, 196 Fernbank Road
Services : Letting (As a Tenant)
Would you recommend ? : No
Bad, bad, bad, worst than ... Read Full Review
By : 'Imran'
Branch : Ascot, 196 Fernbank Road
Services : Letting (As a Tenant)
Would you recommend ? : No
They are terrible. They took my deposit and they are not refunding it. Every time when I call them they said email to Shane and I did more then 100 emails .But I haven't got any response from him. Please can somebody help me. I want to put my case against this company. Contact me on my email ... Read Full Review
By : 'DM'
Branch : Ascot, 196 Fernbank Road
Services : Letting (As a Owner)
Would you recommend ? : No
They are the worst agents I have ever dealt with I was forced to go to court to recover rent arrears. Ony to have the bailiff return the warrent unactioned as they has reverted to BPS . If you have any sense to not use ... Read Full Review
By : 'aldi'
Branch : Ascot, 196 Fernbank Road
Services : Letting (As a Tenant)
Would you recommend ? : No
Can't get deposit back for two months now.... contact trading standarts.. poor ... Read Full Review
By : 'mm_help'
Branch : Ascot, 196 Fernbank Road
Services : Letting (As a Tenant)
Would you recommend ? : Yes
It's terrible. Their slough branch is closed now & people who were working there, has started a new business & changed the name of agency. They are not replying to any queries regarding deposit & asking me to contact Shane. I don't know how will I get my deposit back, even my ... Read Full Review
By : 'jack'
Branch : Ascot, 196 Fernbank Road
Services : Letting (As a Owner)
Would you recommend ? : No
Having had a screaming match on the phone I have just been reluctantly informed by Lee at BPS staff about the apparent owner and am ... Read Full Review
By : HS
10 Dec 2010Jointly go to court . I am with any one who jointly register case against him, they cannot hide, pls...
By : 'Amit'
Branch : Ascot, 196 Fernbank Road
Services : Letting (As a Tenant)
Would you recommend ? : No
[[EDIT ORIGINAL START]] I lost my deposit with this agency. I'm taking a legal action with them. They are very rude and looks like they are running some king of a scam here. [[EDIT ORIGINAL END]] I lost my deposit with this agency. I'm taking a legal action with them. They are ... Read Full Review
By : 'HS'
Branch : Ascot, 196 Fernbank Road
Services : Letting (As a Owner)
Would you recommend ? : No
BPS is terrible, please go to court of law may be they help, I am with you. They also owe me rent money for last many many months. Where to seek help? I need ... Read Full Review
By : 'robin'
Branch : Ascot, 196 Fernbank Road
Services : Letting (As a Tenant)
Would you recommend ? : No
I am fighting for my deposit! Do NOT go to this letting agency even if this the last agency left on the planet! I have been calling them soo many time but had experienced the same grief and anger which almost all of the consumers have experienced in this blog. The harassment is beyond belief! If ... Read Full Review
By : HS
30 Nov 2010I do agree with u they are bid cheater and fraud, as they have also ow e us lot of money. There are rumors that they are flying out of country .We r interested to register case against...
By : 'ash'
Branch : Ascot, 196 Fernbank Road
Services : Letting (As a Tenant)
Would you recommend ? : No
[[EDIT ORIGINAL START]] Shane Sprengher is simply put a thief. For the last 12 months he has never paid us on time or he has forgotten (deliberately) to pay us at all. HE currently owes us 4 months rent and I am starting recovery proceddings and reporting him to trading standards. As per all ... Read Full Review
By : Marcus
25 Oct 2010Letting agents are as yet unregulated. But you would have redress when using an agent licensed by ARLA or NALS. More information if required from...
By : 'SUNNY'
Branch : Ascot, 196 Fernbank Road
Services : Letting (As a Tenant)
Would you recommend ? : No
PLEASE DO NOT USE.....MONEY WILL BE LOST...VERY GOOD AT TAKING YOUR MONEY WITH PROMISES BUT NEVER ACTION WHAT THEY SAY AND THEY ARE NEVER CONTACTABLE....SAVE THE HASSEL AND SERVICE USE A ESTABLISHED AGENT ... Read Full Review
By : 'Cres'
Branch : Ascot, 196 Fernbank Road
Services : Letting (As a Tenant)
Would you recommend ? : No
I have lost my deposit money with them. Went to small claims court, got warrant issued. No reply from the court of Baillif. On calling the Baillif (Dev Garg), he gives a hundred and one excuses. I strongly suspect he is in it too. Am I alone on this? .. or others had the same experience ... Read Full Review
By : Amit
3 Dec 2010I've lost...
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Please call to discuss, if the matter can not be resolved we are members of OEA
Last updated at 4/14/2015, 6:01:52 AM by allAgents