The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry

1/5, 49 Reviews
4% Recommended
0% sales valuation accuracy
0% letting valuation accuracy
0% sales fee satisfaction
0% letting fee satisfaction
By : 'shocked'
Services : Letting(I am a Landlord / Landlady)
Would you recommend ? : No
They owe me 3 months rent......could not contact them for nearly 2 months....un-professional.
By : Where's our money
14 Jan 2011Further to someone else comments about Shane's mobile number being 44 (0)7769 856071 (has anyone got hold of him? The office number where he's working is 01753 533272. If anyone wants to see him, go to 2nd Floor, 306 Farham Rd, Slough, Berkshire, SL1 4XL. He may be able to explain some of his actions.
By : bps_victim
27 Jan 2011I have reported Berkshire Property Services and the activities of Shane Sprenger to Thames Valley Police. If you have also been fraudulently duped out of rents due or deposits please contact TVP on 0845 8 505 505. The more people who complain the better chance of this crook being dealt with (despite decamping to Spain).
By : JohnConie
27 Mar 2011We are in the same boat as you, Berkshire property still owe us three months rent. The rents was never paid in time, and I have to make several visits from London to BPS office in 12-14 Windsor Road, Slough, demanding the rent . Overlooking the delays occuring in unpaid rent and their overhall management we terminated our service with BPS on 29th November 2009. We will take this case further contacting HMCS for unpaid rent and the Thames Valley Police. We will see BPS Management Shane Sprenger, Siobhhan Sprenger, and Charlotte O'Connell in courts. My property is now managed by an Agency in London who are supporting my claim. Mr & Mrs Kern
By : ridiculous!!
28 Mar 2011Charlotte O ' Connell & Siobhan Sprenger were employees of Shane Sprenger and had no financial interest in the company, Charlotte O'Connell left 2 years ago and Siobhan Sprenger never returned from Maternity leave, therefore you can take the young girls to court if you want to waste your money why dont you just go ahead and take all the former employees of Shane Sprenger to court!!
By : 999
12 May 2011On good authority I'm told that he rents out houses here - the picture is old, they are complete: http://maps.google.co.uk/?ie=UTF8&ll=36.474799,-5.025322&spn=0.002004,0.00515&t=h&z=19 I also believe he lives in own of them
By : tellthetruth
18 May 2011Springer is running a company near Marbella called marbellapads,.com His number is: +34-663-725-035 +34-685-991-133 +34-691-522-152
By : Shane is a rip off robber
27 Jun 2012[[EDIT ORIGINAL START]] shane owned a number of companies and we happened to work for one. in the midst, they changed the company name and later again. getting payment off them was a nightmare, however, he still owes in excess of £7000. he's ran off to Spain and his numbers there are +34-952-882-775 and +34-663-725-035 and +34-685-991-133. hes running a company there called marbella pads, maybe ripping people off there now. I have been quiet for quite a while, however I am due to have a few meetings with certain authorities. Hopefully, this will help bring him back here and face consequences of his doings. [[EDIT ORIGINAL END]] shane owned a number of companies and we happened to work for one. in the midst, they changed the company name and later again. getting payment off them was a nightmare, however, he still owes in excess of £7000. he's ran off to Spain and his numbers there are xxxxxxxxxxxxx and xxxxxxxxxxxxx and xxxxxxxxxxxxx. hes running a company there called marbella pads, maybe ripping people off there now. I have been quiet for quite a while, however I am due to have a few meetings with certain authorities. Hopefully, this will help bring him back here and face consequences of his doings.
By : INTERESTED IN HELPING
26 Jul 2012How do i contact the person who wrote the review 27th june 2012
By : Henry M
17 Mar 2020Marbella Pads is also run by Stuart Sprenger, apparently his brother. They are terrible. Real criminal feel to the place.
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 0% | 0% | £0 | £0 |
| Lettings | 0% | 0% | £0 | £0 |
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 1 | 26 | 1 | 16 | 0 | 2 | 0 | 0 | 0 | 3 |
Berkshire Property Services
196 Fernbank Road, Ascot, Berkshire
SL5 8LA
01344 884411



By : 'Not'
Branch : Ascot, 196 Fernbank Road
Services : Letting (As a Owner)
Would you recommend ? : No
Hi to all that seem to have a problem with Berkshire Property the rip off merchants Any up to date news on legal action, the goverment, the news papers ?? I believe they have done that old trick,,,, dissolve,, change the name wipe off debts........... why and how is this still legal in this ... Read Full Review
By : 'shocked'
Branch : Ascot, 196 Fernbank Road
Services : Letting (As a Owner)
Would you recommend ? : No
They owe me 3 months rent......could not contact them for nearly 2 ... Read Full Review
By : Where's our money
14 Jan 2011Further to someone else comments about Shane's mobile number being 44 (0)7769 856071 (has anyone got hold of him? The office number where he's working is 01753 533272. If anyone wants to see him, ...
By : 'Liz'
Branch : Ascot, 196 Fernbank Road
Services : Sales (Prospective Vendor/Buyer)
Would you recommend ? : No
[[EDIT ORIGINAL START]] This lot are awful. They don't know the law. Alex who works there mixed up his VAT with his Interest rates, among other daft comments he made. They don't listen to what the customer wants. To cap it all off they were rude, and up to press, are still in possession ... Read Full Review
By : DOWN_WITH_BPS!
11 Jan 2011There are people on here with bigger problems than you being too lazy to pick your keys up love!! They are not a delivery...
By : 'ActionAgainstBPS'
Branch : Ascot, 196 Fernbank Road
Services : Letting (As a Owner)
Would you recommend ? : No
I have just found out about BPS today by speaking with Alex at the office. I have sent a complaint to the Trading Standards office and received a response from a Peter Adshead who is the duty officer today, he said: "I will make enquiries with my colleagues as I believe that other ... Read Full Review
By : Where's our money?
10 Jan 2011I tried to contact Shane by looking on the BPS website that is still up and running. When you call the number it gets diverted to the other office, but they claim they are nothing to do with BPS, as...
By : 'GotMyMoneyBack'
Branch : Ascot, 196 Fernbank Road
Services : Letting (As a Owner)
Would you recommend ? : No
I've read through the reviews and am amazed by the number of people that Shane and BPS have conned out of money. Initially they seemed professional and knowledgeable and although the rental payments were received by me, they were a little late. Then the payments began getting later and later, ... Read Full Review
By : ali
10 Jan 2011You are lucky that you got you money back. Can you please tell me how did you managed to do it. Was it done by solicitor or used money claim online, a service provided by HMCS. If have to put a case...
By : 'Kshane'
Branch : Ascot, 196 Fernbank Road
Services : Letting (As a Owner)
Would you recommend ? : No
There's a lot of unhappy people on this blog and I can relate to all of it, owes months and months rent and kept the tenants deposit and supposedly left the country to go to Spain. Tenants as a protest wont move out and have trashed my house too, great thanks Shane. That makes sense as ... Read Full Review
By : 'Agrieved'
Branch : Ascot, 196 Fernbank Road
Services : Letting (As a Owner)
Would you recommend ? : Yes
Shane has delivered terrible service since starting to "manage " the property for us. We have just discovered he has closed his UK offices and is operating from Spain where he has offices in Marbella. The number we were given is 0034 952 882 775 but do not expect a return phone call as ... Read Full Review
By : 'Egg'
Branch : Ascot, 196 Fernbank Road
Services : Letting (As a Owner)
Would you recommend ? : No
I used this letting agency in 1998/9 where I rented 2 properties with them. At this time the service was fantastic, the manager, can't remember his name but a short chap with red hair was excellent, very friendly and helpful. When he left in 1999/2000 I think, can't be certain of the ... Read Full Review
By : shanesanob
4 Jan 2011All who want their money I found this on google, he runs marbella pads 44 (0)7769 856071 out...
By : 'alex'
Branch : Ascot, 196 Fernbank Road
Services : Letting (As a Tenant)
Would you recommend ? : No
Bad, bad, bad, worst than ... Read Full Review
By : 'Imran'
Branch : Ascot, 196 Fernbank Road
Services : Letting (As a Tenant)
Would you recommend ? : No
They are terrible. They took my deposit and they are not refunding it. Every time when I call them they said email to Shane and I did more then 100 emails .But I haven't got any response from him. Please can somebody help me. I want to put my case against this company. Contact me on my email ... Read Full Review
By : 'DM'
Branch : Ascot, 196 Fernbank Road
Services : Letting (As a Owner)
Would you recommend ? : No
They are the worst agents I have ever dealt with I was forced to go to court to recover rent arrears. Ony to have the bailiff return the warrent unactioned as they has reverted to BPS . If you have any sense to not use ... Read Full Review
By : 'aldi'
Branch : Ascot, 196 Fernbank Road
Services : Letting (As a Tenant)
Would you recommend ? : No
Can't get deposit back for two months now.... contact trading standarts.. poor ... Read Full Review
By : 'mm_help'
Branch : Ascot, 196 Fernbank Road
Services : Letting (As a Tenant)
Would you recommend ? : Yes
It's terrible. Their slough branch is closed now & people who were working there, has started a new business & changed the name of agency. They are not replying to any queries regarding deposit & asking me to contact Shane. I don't know how will I get my deposit back, even my ... Read Full Review
By : 'jack'
Branch : Ascot, 196 Fernbank Road
Services : Letting (As a Owner)
Would you recommend ? : No
Having had a screaming match on the phone I have just been reluctantly informed by Lee at BPS staff about the apparent owner and am ... Read Full Review
By : HS
10 Dec 2010Jointly go to court . I am with any one who jointly register case against him, they cannot hide, pls...
By : 'Amit'
Branch : Ascot, 196 Fernbank Road
Services : Letting (As a Tenant)
Would you recommend ? : No
[[EDIT ORIGINAL START]] I lost my deposit with this agency. I'm taking a legal action with them. They are very rude and looks like they are running some king of a scam here. [[EDIT ORIGINAL END]] I lost my deposit with this agency. I'm taking a legal action with them. They are ... Read Full Review
By : 'HS'
Branch : Ascot, 196 Fernbank Road
Services : Letting (As a Owner)
Would you recommend ? : No
BPS is terrible, please go to court of law may be they help, I am with you. They also owe me rent money for last many many months. Where to seek help? I need ... Read Full Review
By : 'robin'
Branch : Ascot, 196 Fernbank Road
Services : Letting (As a Tenant)
Would you recommend ? : No
I am fighting for my deposit! Do NOT go to this letting agency even if this the last agency left on the planet! I have been calling them soo many time but had experienced the same grief and anger which almost all of the consumers have experienced in this blog. The harassment is beyond belief! If ... Read Full Review
By : HS
30 Nov 2010I do agree with u they are bid cheater and fraud, as they have also ow e us lot of money. There are rumors that they are flying out of country .We r interested to register case against...
By : 'ash'
Branch : Ascot, 196 Fernbank Road
Services : Letting (As a Tenant)
Would you recommend ? : No
[[EDIT ORIGINAL START]] Shane Sprengher is simply put a thief. For the last 12 months he has never paid us on time or he has forgotten (deliberately) to pay us at all. HE currently owes us 4 months rent and I am starting recovery proceddings and reporting him to trading standards. As per all ... Read Full Review
By : Marcus
25 Oct 2010Letting agents are as yet unregulated. But you would have redress when using an agent licensed by ARLA or NALS. More information if required from...
By : 'SUNNY'
Branch : Ascot, 196 Fernbank Road
Services : Letting (As a Tenant)
Would you recommend ? : No
PLEASE DO NOT USE.....MONEY WILL BE LOST...VERY GOOD AT TAKING YOUR MONEY WITH PROMISES BUT NEVER ACTION WHAT THEY SAY AND THEY ARE NEVER CONTACTABLE....SAVE THE HASSEL AND SERVICE USE A ESTABLISHED AGENT ... Read Full Review
By : 'Cres'
Branch : Ascot, 196 Fernbank Road
Services : Letting (As a Tenant)
Would you recommend ? : No
I have lost my deposit money with them. Went to small claims court, got warrant issued. No reply from the court of Baillif. On calling the Baillif (Dev Garg), he gives a hundred and one excuses. I strongly suspect he is in it too. Am I alone on this? .. or others had the same experience ... Read Full Review
By : Amit
3 Dec 2010I've lost...
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Please call to discuss, if the matter can not be resolved we are members of OEA
Last updated at 4/14/2015, 6:01:52 AM by allAgents