The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry

2.7/5, 10 Reviews
40% Recommended
0% sales valuation accuracy
100% letting valuation accuracy
100% sales fee satisfaction
83% letting fee satisfaction

Phil
By : 'Unhappy'
Services :
Would you recommend ? : No
Postcode : DE14
Trying to push some side products while advising for the mortgage. Plays to be your friend. Arrogant. Not explained much! your money shark nothing else!! AVOID. Found to be the most expensive on market. Not available after 6pm as many others are!
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 0.00% | 100% | £140,000 | £187,000 |
| Lettings | 100% | 83% | £650 | £650 |
Frank Innes
184 High Street, Burton-on-Trent, East Staffordshire
DE14 1HN
01283 591310

By : 'Cristina'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : DE14
I want to share my experience with Acenty. Very friendly and helpful people. Quickly answered and devoted. I really appreciate their kindness and... Read Full Review

By : 'Sarah'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : DE15
Very helpful, friendly and approachable Excellent customer service highly recommend Dawn was especially helpful with the details in purchasing our property Thank you very much... Read Full Review
By : 'Shania'
Services : Letting( As a Tenant )
Rent PCM : £650
Would you recommend ? : Yes
Postcode : DE14
Great experience, very reliable, would recommend to others. Always happy to help and very easy to talk too. Absolutely... Read Full Review

By : 'Penelope'
Services : Letting( Property Management )
Would you recommend ? : Yes
Postcode : DE6
Excellent thorough experience of taking down essential information to help us find our new home! Dawn could not have been more professional and delightful to deal with in securing a viewing for us and for once listening to what we are looking for. The best negotiator I have had to deal with on... Read Full Review
By : 'Zack'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : DE12
Quick at getting you . No shits given after The property had several issues that only became apparent once we moved in In no way... Read Full Review
By : 'Sabine'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : DE14
Absolutely disappointed about the work of agencie in FOUR months term they can't even find a solution to fix a hole in... Read Full Review


By : 'jm'
Services : Sales( Prospective Vendor/Buyer )
Sold price : £140000
Would you recommend ? : No
Postcode : DE11
Absolute disgraceful agents,if they worked for me i would sack the lot of them,incompetant,arrogant,rude,disrespectful,not answering calls,when they did answer,they interrupted your conversation,talking over you,and,the mortgage advisor is just a person who states he can get... Read Full Review
By : 'Katie'
Services : Letting( As a Owner )
Would you recommend ? : No
Postcode : DE15
The service at Frank Innes in Burton is absolutely disgraceful. Lara and Luke both need to watch their tone of voice and their aggressive, rude manner in which they speak to customers!! I would never in a million years use this company in future to rent my house out with or to sell / buy through... Read Full Review
*


By : 'PaulRobo'
Services : Sales( As a Buyer )
Sold price : £187000
Would you recommend ? : No
Postcode : DE13
It is simply not possible to put into words how badly these useless "*" deal with business. They don't return calls or emails, every tiny little thing that you have to speak to them about seems like you are asking them for the most unreasonable thing ever. They sent paperwork to wrong... Read Full Review
Return calls/emails. Pass info over to required and CORRECT people. Change bad attitude
By : Craig L
1 Feb 2018Lined up and shot? That seems harsh. I'm more of a tar and feathers man...

By : 'Unhappy'
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : No
Postcode : DE14
Trying to push some side products while advising for the mortgage. Plays to be your friend. Arrogant. Not explained much! your money shark nothing else!! AVOID. Found to be the most expensive on market. Not available after 6pm as many others... Read Full Review
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