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Chris Willey & Son
1.5/5, 2 Reviews
0% Recommended
0% sales valuation accuracy
0% sales fee satisfaction
No Description Found
"We decided to go local and..."
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1 Star Review
Chris
By : 'Terry'
Services :
Would you recommend ? : No
Postcode : TA3
12 Oct 2013
People found this helpful9
We decided to go local and use Willey and Son (they are now known as Wilsons) to sell our property. We had a viewing almost immediately unfortunately this was a complete waste of time as the viewers told us they wanted in excess of one acre - ours is clearly only third of an acre and an older property - ours was built in 1985 and they didn't even have their property on the market. It took them 5 days before they came back to us with any feedback. In the next five months we only had one more viewing which again was a waste of time. Their customer service was terrible they rarely contacted us, it was down to us to keep in touch with them to find out what interest there was. After five months we decided enough was enough and then they had the nerve to try and charge us £250 for the privilege, despite Dan assuring us the fee only came into force if the property was removed from sale at the beginning. We believe that 5 months and only 2 views was giving them enough of a chance. If you are thinking of selling don't choose Wilsons!!
What agent could do to change your mind?
Improved customer service, regular weekly contact and needless to say aggressive marketing that generates viewings!
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By : N/A
4 Feb 2014'Terrys' complaints are unjustified, especially with regard to feedback, which would have been regular and this can be proven from our records. We are nonetheless sorry he feels so aggrieved. The vast majority of our customers are entirely satisfied with our service as can be observed within our website.
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Latest Reviews
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sale | % | 0% | £0 | £0 |
Review Statistics
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
 |  | | | | | | | | |
| 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 2 |
Address
Chris Willey & Son
18 The Wyvern Centre
Magdalene Lane, Taunton, Somerset
TA1 1SE
01823 324324
Opening Hours
- Monday :
- Tuesday :
- Wednesday :
- Thursday :
- Friday :
- Saturday :
- Sunday :
- 09:00 - 17:30
- 09:00 - 17:30
- 09:00 - 17:30
- 09:00 - 17:30
- 09:00 - 17:30
- Closed
- Closed
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
Social Media
Rankings
Latest Properties
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Wilson's first marketed my ...
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2 Star Review
By : 'Unimpressed'
Branch : Taunton, 18 The Wyvern Centre
Magdalene Lane
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : No
Postcode : TA41
11 Apr 2014
People found this helpful5
Wilson's first marketed my four bed property in July 2013 after choosing Wilson's Estate Agents above Webber's as I was very impressed with their web site and sales staff member Dan. Since July 2013 I think we have had approx 15 viewings and NO offers. Of the 15 viewings, four or five either had ... Read Full Review
What agent could do to change your mind?
Very poor communication and not wiling to go the extra mile. Poor feedback, clients that cancel and no shows and clients not in a position to proceed didn\'t help.
Comments (0)Was this helpful?:
We decided to go local and ...
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1 Star Review
By : 'Terry'
Branch : Taunton, 18 The Wyvern Centre
Magdalene Lane
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : No
Postcode : TA3
12 Oct 2013
People found this helpful9
We decided to go local and use Willey and Son (they are now known as Wilsons) to sell our property. We had a viewing almost immediately unfortunately this was a complete waste of time as the viewers told us they wanted in excess of one acre - ours is clearly only third of an acre and an older ... Read Full Review
What agent could do to change your mind?
Improved customer service, regular weekly contact and needless to say aggressive marketing that generates viewings!
Comments (1)Was this helpful?:
By : N/A
4 Feb 2014'Terrys' complaints are unjustified, especially with regard to feedback, which would have been regular and this can be proven from our records. We are nonetheless sorry he feels so aggrieved. The...
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
