The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry

4.7/5, 5153 Reviews
91% Recommended
92% sales valuation accuracy
78% sales fee satisfaction

Haden
By : 'Ola'
Services : Sales(Prospective Vendor/Buyer)
Would you recommend ? : Yes
Postcode : DA8
Excellent customer service from Haden. He keeps communication flowing from inception to the end
By : Springbok Customer Services
24 Mar 2026We appreciate you taking the time to leave a review. It’s wonderful to know that our team was able to assist you to your satisfaction. Your comments will be shared with them. Please let us know if we can help with anything else in the future. Warm regards, Springbok Customer Services
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sale | 92.00% | 78.00% | £21,500 | £35,200,000 |
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 145 | 14 | 17 | 3 | 2222 | 215 | 1990 | 172 | 238 | 117 |
Springbok Properties
Chester Street, Old Trafford, Greater Manchester
M32 0RS
0800 068 7935




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By : 'Vivian'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : S60
Had a great experience with Springbok. Communication played a key role throughout the process, and Haden ensured that all updates were timely and clear. The stepbystep process was straightforward and easy to follow, making the first part of the sales journey smooth and stressfree. I truly ... Read Full Review
By : Springbok Customer Services
17 Mar 2025Thank you for your feedback. We’re pleased to know we met your expectations and provided the support you needed. Your kind words will be passed along to the team. If you require any further...
By : 'Victoria'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales (As a Vendor)
Would you recommend ? : Yes
When received a letter to get in touch with Springbok Properties the sale of my property, I reluctantly called them but was impressed with the way I was attended to. I was contemplating of taking other options offered by another agent even after our first interaction. However, I had no choice but ... Read Full Review
By : Springbok Customer Services
17 Mar 2025Thank you for your kind review. We’re happy to know we provided the level of service you were looking for. Your feedback will be shared with the team as encouragement to keep up the great work. If...
By : 'Louisa'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales (As a Vendor)
Sold price : £210000
Would you recommend ? : Yes
Postcode : B14
Selling my property quickly was a priority, and Springbok Properties delivered beyond expectations. Their team was professional and attentive from start to finish, providing a fair cash offer in no time. They handled the entire process efficiently, and I was impressed with their constant updates ... Read Full Review
By : Springbok Customer Services
28 Dec 2024Your satisfaction is our top priority, and we're overjoyed that we could exceed your expectations. Thank you for taking the time to leave us your valuable feedback. We will be sure to share your...

By : 'N'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : B16
Such a professional and friendly service. I’ve always used high street estate agents before and wasn’t sure what to expect. Can’t fault it and Annie was fantastic throughout the process from offer accepted to completion. Thank ... Read Full Review
By : Springbok Customer Services
19 Dec 2024Thank you for your positive feedback. We’re glad we could meet your expectations and assist you effectively. Your kind words will be shared with our team, who will be motivated by your...
By : 'Thomas'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales (As a Vendor)
Sold price : £180000
Would you recommend ? : Yes
Postcode : BA1
After having difficulties with a couple of local estate agent, I decided to try Springbok Properties after seeing an advert on facebook. They offered a fair cash price and handled the sale quickly and efficiently. The whole experience was smooth, and I was relieved to have everything taken care of ... Read Full Review
By : Springbok Customer Services
16 Dec 2024Thank you for your kind review. We’re happy to know we provided the level of service you were looking for. Your feedback will be shared with the team as encouragement to keep up the great work. ...
By : 'Syd'
Branch : Suite 7N, Trafford House, Chester Street
Services : 4
Would you recommend ? : Yes
Postcode : M4
Springbok helped me to get my offer accepted my very first home - special thanks to my Sales Negotiator, Louis ... Read Full Review
By : 'Julie'
Branch : Suite 7N, Trafford House, Chester Street
Services : 4
Would you recommend ? : Yes
Postcode : CF34
Just buying a house through Springbok Properties and been dealing with Louis Williams. Louis has been extremely helpful in helping us securing the property we were interested in. He was calm and reassuring ... Read Full Review
By : 'Bill'
Branch : Suite 7N, Trafford House, Chester Street
Services : 4
Would you recommend ? : Yes
Postcode : ME4
Louis Williams was great throughout would highly recommend to ... Read Full Review

By : 'Paul'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales (As a Vendor)
Sold price : £250000
Would you recommend ? : Yes
Postcode : WS7
Very please to have sold our house. Super easy and professional service and our sales negotiator was great, Louis Williams! He kept us in the loop and provided regular feedback. He guided us through the process and gave us confidence everything was under control. Well done ... Read Full Review
By : Springbok Customer Services
24 Mar 2026Thank you for your feedback. We’re pleased to know we met your expectations and provided the support you needed. Your kind words will be passed along to the team. If you require any further...
By : 'Jessica'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : CF39
Easy and straightforward process. Our agent Richard White was kind and helpful which took a lot of the stress out as first time ... Read Full Review

By : 'Ola'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales (Prospective Vendor/Buyer)
Would you recommend ? : Yes
Postcode : DA8
Excellent customer service from Haden. He keeps communication flowing from inception to the ... Read Full Review
By : Springbok Customer Services
24 Mar 2026We appreciate you taking the time to leave a review. It’s wonderful to know that our team was able to assist you to your satisfaction. Your comments will be shared with them. Please let us know if we ...

By : 'Yianni'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : M4
Very please to have sold our flat. Super easy and professional service and our sales negotiator was great, Louis Williams! He kept us in the loop and provided regular feedback. He guided us through the process and gave us confidence everything was under control. Well done ... Read Full Review
By : Springbok Customer Services
24 Mar 2026Thank you for your positive review. We’re glad we could provide the service you needed, and your feedback will be shared with the team. If there’s anything else we can help with, don’t hesitate to...
By : 'Monika'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : ME3
Great service. Sold my house in a week the fixed amount I was promised. Thank you to Louis W. his ... Read Full Review
By : Springbok Customer Services
24 Mar 2026We’re thankful for your feedback and pleased to know you had a positive experience with us. We’ll make sure to share your comments with the team. If you have any further questions, feel free to reach ...
By : 'Angela'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : CM11
We are still early days of buying our home but so far the response is quick and the staff are very ... Read Full Review
Not sure of the solicitor fees yet
By : Springbok Customer Services
24 Mar 2026Thank you for your kind review. It’s great to know we could meet your expectations, and we’ll pass your feedback along to the team. If you ever need assistance in the future, don’t hesitate to...

By : 'Francis'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales (As a Buyer)
Would you recommend ? : No
Daniel exhibit professionalism, has excellent communication, and friendly approach that ensures a smooth, stressfree transaction. He is the ... Read Full Review
By : Springbok Customer Services
24 Mar 2026We truly appreciate your positive review. We’re happy to know you were satisfied with the service we provided. Your feedback will be shared with the team. Please feel free to reach out if you need...

By : 'Ben'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales (As a Vendor)
Sold price : £90000
Would you recommend ? : Yes
Postcode : NE38
Quick and easy sale. Sold my home the price I requested within a week of being listed. I got assigned to Daniel Arden my Sales Negotiator and he was massively helpful. He explained every step thoroughly and kept me updated along the ... Read Full Review
By : Springbok Customer Services
24 Mar 2026Thank you for your kind words. We’re pleased to hear we could provide the support you needed. We’ll share your feedback with the team, who will be encouraged by your comments. If you require further...
By : 'Customer'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : DL3
Springbok Properties was excellent. Selling my property with them was very easy. Would definitely ... Read Full Review
By : Springbok Customer Services
24 Mar 2026We’re grateful for your review and happy to know you had a positive experience with us. We’ll pass your feedback on to the team. If you have any further needs, feel free to reach out anytime. Warm...

By : 'Stephen'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales (As a Vendor)
Sold price : £270000
Would you recommend ? : Yes
Postcode : NE5
Marc was very polite and professional and kept me updated every step ... Read Full Review
By : Springbok Customer Services
24 Mar 2026We really appreciate your feedback and are glad to know that we could provide the service you were looking for. Your kind words will be shared with the team as motivation. If you ever need further...

By : 'Steve'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : OX18
Good service,great communication all the way through,done exactly as they ... Read Full Review
By : Springbok Customer Services
20 Mar 2026Thank you for your kind words. We’re happy we could provide the support you were looking for. Your review will be shared with the team, who will be encouraged by your feedback. If you need anything...

By : 'Jack'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : CV7
I had a great experience dealing with Daniel Arden. They made the process clear, simple and quick remaining personable. Communication was great throughout. I Couldn't have asked ... Read Full Review
By : Springbok Customer Services
20 Mar 2026We’re grateful for your feedback and pleased we could assist you to your satisfaction. Your comments will be shared with the team, who will appreciate the recognition. Should you need anything else...
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
SPRINGBOK PROPERTIES COMPLAINTS PROCEDURE Springbok Properties strives to provide a high standard of service to all our customers at all times. If you feel we have not achieved this in any way, we'd really like you to tell us. If You Have a Complaint If you're not happy for any reason, your first point of contact should be with the team handling the sale of the property. It doesn't matter if you are the vendor, a prospective buyer or you have purchased the property through us. The team you have been dealing with will get started on resolving any issues as soon as they are aware of the problem. If they can't help, they will escalate you complaint within our internal complaint procedures. You will be contacted by a manager or assistant manager the same day if we can. Sometimes a complaint can be complex, or requires some investigation on our part. You may feel you would like to make your complaint more formal. If that is the case, please feel free to contact us by email or post. CustomerServiceManager@springbokgroup.co.uk Springbok Properties Complaints Universal Square Devonshire Street North Manchester M12 6JH To help us get to the bottom of things quickly and allow us to provide you with a speedy response, it would really help if you could give us as much information as possible about your problem. If you can, tell us what you would like us to do to resolve your complaint. We will acknowledge your complaint within three working days, and let you know when you should receive our full and final response. We may contact you for more information in the meantime to help make the right decision. If you are unhappy with our final decision, you may contact the Ombudsman who will then be able to independently review your complaint and our response. More information can be found on their website or by contacting them directly. www.tpos.co.uk The Property Ombudsman Ltd Milford House 43-55 Milford Street Salisbury Wiltshire SP1 2BP Telephone: (01722) 333306 Email: admin@tpos.co.uk
Last updated at 8/12/2025, 3:09:03 PM by allAgents