The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry

4.7/5, 4965 Reviews
91% Recommended
91% sales valuation accuracy
81% sales fee satisfaction

Daniel
By : 'Nick Beighton'
Services : Sales(I sold a property using them)
Would you recommend ? : Yes
Postcode : S61
Dan has been exemplary in both his professionalism and customer service. After a very disappointing experience and a sale fall through due to a number of things. Dan took the sale of my house back on he outlined what he was going to do and then did it. He’s kept in constant contact throughout the process updating and discussing different options incase one didn’t come to fruition. I just hope that all other areas of the business hold up at their end to get the sale complete. This could’ve been a 1* review but it’s now a 4*.
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sale | 91.00% | 81.00% | £21,500 | £35,200,000 |
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 145 | 14 | 17 | 3 | 2162 | 209 | 1922 | 150 | 221 | 115 |
Springbok Properties
Chester Street, Old Trafford, Greater Manchester
M32 0RS
0800 068 7935




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By : 'Vivian'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : S60
Had a great experience with Springbok. Communication played a key role throughout the process, and Haden ensured that all updates were timely and clear. The stepbystep process was straightforward and easy to follow, making the first part of the sales journey smooth and stressfree. I truly ... Read Full Review
By : Springbok Customer Services
17 Mar 2025Thank you for your feedback. We’re pleased to know we met your expectations and provided the support you needed. Your kind words will be passed along to the team. If you require any further...
By : 'Victoria'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales (As a Vendor)
Would you recommend ? : Yes
When received a letter to get in touch with Springbok Properties the sale of my property, I reluctantly called them but was impressed with the way I was attended to. I was contemplating of taking other options offered by another agent even after our first interaction. However, I had no choice but ... Read Full Review
By : Springbok Customer Services
17 Mar 2025Thank you for your kind review. We’re happy to know we provided the level of service you were looking for. Your feedback will be shared with the team as encouragement to keep up the great work. If...
By : 'Louisa'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales (As a Vendor)
Sold price : £210000
Would you recommend ? : Yes
Postcode : B14
Selling my property quickly was a priority, and Springbok Properties delivered beyond expectations. Their team was professional and attentive from start to finish, providing a fair cash offer in no time. They handled the entire process efficiently, and I was impressed with their constant updates ... Read Full Review
By : Springbok Customer Services
28 Dec 2024Your satisfaction is our top priority, and we're overjoyed that we could exceed your expectations. Thank you for taking the time to leave us your valuable feedback. We will be sure to share your...

By : 'N'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : B16
Such a professional and friendly service. I’ve always used high street estate agents before and wasn’t sure what to expect. Can’t fault it and Annie was fantastic throughout the process from offer accepted to completion. Thank ... Read Full Review
By : Springbok Customer Services
19 Dec 2024Thank you for your positive feedback. We’re glad we could meet your expectations and assist you effectively. Your kind words will be shared with our team, who will be motivated by your...
By : 'Thomas'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales (As a Vendor)
Sold price : £180000
Would you recommend ? : Yes
Postcode : BA1
After having difficulties with a couple of local estate agent, I decided to try Springbok Properties after seeing an advert on facebook. They offered a fair cash price and handled the sale quickly and efficiently. The whole experience was smooth, and I was relieved to have everything taken care of ... Read Full Review
By : Springbok Customer Services
16 Dec 2024Thank you for your kind review. We’re happy to know we provided the level of service you were looking for. Your feedback will be shared with the team as encouragement to keep up the great work. ...

By : 'David'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : DH7
Springbok we're very quick. I dealt with Haden and Ben who were very prompt and helpful with the process. Especially with the short time ... Read Full Review
By : 'Andrew'
Branch : Suite 7N, Trafford House, Chester Street
Services : 3
Would you recommend ? : Yes
Postcode : RM6
I have had a positive experience with Springbok Properties. My flat was stuck on the market with another estate agent and within 5 weeks of moving to Springbok I had an decent offer. Matt Hurdord from Springbok was ... Read Full Review
By : 'Andrew'
Branch : Suite 7N, Trafford House, Chester Street
Services : 3
Would you recommend ? : Yes
Postcode : RM6
I have had a positive experience with Springbok Properties. My flat was stuck on the market with another estate agent and within 5 weeks of moving to Springbok I had an decent offer. Matt Hurdord from Springbok was ... Read Full Review

By : 'Nick'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : S61
Dan has been exemplary in both his professionalism and customer service. After a very disappointing experience and a sale fall through due to a number of things. Dan took the sale of my house back on he outlined what he was going to do and then did it. He’s kept in constant contact throughout the ... Read Full Review
By : 'Benjamin'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales (As a Buyer)
Sold price : £117000
Would you recommend ? : Yes
Postcode : CF46
Matt was great with what I need to do and helpful along the ... Read Full Review


By : 'Mr'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : CB7
We had a good experience dealing with Haden at springbok he was very friendly as well as very professional he also helped us with all the tek stuff.. Thanks to all at springbok selling our property. Mr & Mrs Reed ... Read Full Review

By : 'Ade'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales (As a Buyer)
Sold price : £580000
Would you recommend ? : Yes
Postcode : CR4
I'm only in the early stage but I am buying a house sold by Springbok and so far the experience has been great. Matt has been very responsive and ... Read Full Review
~£350 agent fee.

By : 'Samantha'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : CR4
Cannot fault them! Matt was amazing, honest and kept me updated and was very ... Read Full Review
By : Springbok Customer Services
8 Jan 2026Your rating and feedback are truly appreciated. We're glad to have met your expectations and will share your feedback with our team. If there's anything else we can assist you with, please don't...

By : 'Jonathan'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales (As a Vendor)
Sold price : £245000
Would you recommend ? : Yes
Postcode : TR11
Recently sold my property via Springbok after having the property with a traditional agent with no real success. Found Springbok via the internet, i dealt with Mason from start to finish who was completely up front with the process , costings , procedures. Mason phoned me at least once a week ... Read Full Review
Recently sold my property via Springbok after having the property with a traditional agent with no real success. Found Springbok via the internet, i dealt with Mason from start to finish who was completely up front with the process , costings , procedures. Mason phoned me at least once a week for progress report and came back to me after every viewing - great service. Yes you will pay more for Springbok than a traditional agent , but I found the process fast , smooth , seamless, professional due to Masons service
By : Springbok Customer Services
8 Jan 2026Your satisfaction is our top priority, and we're overjoyed that we could exceed your expectations. Thank you for taking the time to leave us your valuable feedback. We will be sure to share your...


By : 'Karen'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales (As a Vendor)
Sold price : £70000
Would you recommend ? : Yes
Postcode : BL6
Great experience. Natalie was very helpful. I’m very pleased with how quickly the sale went through and the amount paid by Springbok. I wouldn’t hesitate to recommend ... Read Full Review
By : Springbok Customer Services
8 Jan 2026We greatly appreciate your feedback and are thrilled to know that you were satisfied with our services. Your comments will be shared with our team, who will be inspired by your kind words. If you...
By : 'Karen'
Branch : Suite 7N, Trafford House, Chester Street
Services : 3
Sold price : £70000
Would you recommend ? : Yes
Postcode : BL6
Great experience. Natalie was very helpful. I’m very pleased with how quickly the sale went through and the amount paid by Springbok. I wouldn’t hesitate to recommend ... Read Full Review


By : 'Anthony'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales (As a Vendor)
Sold price : £195000
Would you recommend ? : Yes
Postcode : GL1
Matt, Cal were amazing with the clear process and my house went up Dec 24th and sold on 2nd of Jan subject to all paper work so amazing and super ... Read Full Review
By : Springbok Customer Services
8 Jan 2026Thank you for choosing our services and for leaving us such positive feedback. We're thrilled to have been able to assist you effectively. Your review will be shared with our team, who will be...
By : 'Joseph'
Branch : Suite 7N, Trafford House, Chester Street
Services : 32767
Sold price : £195000
Would you recommend ? : Yes
Postcode : PE2
Selling due to relocation was stressful, but Springbok gave me a firm cash offer fast. The entire sale moved quickly and I felt fully supported. Excellent cash property buying ... Read Full Review
By : Springbok Customer Services
8 Jan 2026Thank you for your positive feedback. We’re glad we could meet your expectations and assist you effectively. Your kind words will be shared with our team, who will be motivated by your comments. If...

By : 'Cate'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : SN14
The process of selling through Springbok was straight forward. The information provided was explained clearly. I was lucky to be able to get an offer fairly quickly, although there was more negotiating about the price than anticipated. I had to drop by £2k even though the price agreed was the price ... Read Full Review
By : Springbok Customer Services
8 Jan 2026We appreciate you taking the time to leave a review. It’s great to hear that our team was able to assist you smoothly. We’ll pass your feedback on to them, and they’ll be pleased to know their...
By : 'Dom'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales (As a Buyer)
Sold price : £147
Would you recommend ? : Yes
Postcode : DN4
Haden was proactive and really professional. Also really understanding of different situations and dealt with them well. Really polite. Would definitely work with springbok I was to sell a ... Read Full Review
By : Springbok Customer Services
8 Jan 2026Thank you for your kind review. We’re happy to know we provided the level of service you were looking for. Your feedback will be shared with the team as encouragement to keep up the great work. If...
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SPRINGBOK PROPERTIES COMPLAINTS PROCEDURE Springbok Properties strives to provide a high standard of service to all our customers at all times. If you feel we have not achieved this in any way, we'd really like you to tell us. If You Have a Complaint If you're not happy for any reason, your first point of contact should be with the team handling the sale of the property. It doesn't matter if you are the vendor, a prospective buyer or you have purchased the property through us. The team you have been dealing with will get started on resolving any issues as soon as they are aware of the problem. If they can't help, they will escalate you complaint within our internal complaint procedures. You will be contacted by a manager or assistant manager the same day if we can. Sometimes a complaint can be complex, or requires some investigation on our part. You may feel you would like to make your complaint more formal. If that is the case, please feel free to contact us by email or post. CustomerServiceManager@springbokgroup.co.uk Springbok Properties Complaints Universal Square Devonshire Street North Manchester M12 6JH To help us get to the bottom of things quickly and allow us to provide you with a speedy response, it would really help if you could give us as much information as possible about your problem. If you can, tell us what you would like us to do to resolve your complaint. We will acknowledge your complaint within three working days, and let you know when you should receive our full and final response. We may contact you for more information in the meantime to help make the right decision. If you are unhappy with our final decision, you may contact the Ombudsman who will then be able to independently review your complaint and our response. More information can be found on their website or by contacting them directly. www.tpos.co.uk The Property Ombudsman Ltd Milford House 43-55 Milford Street Salisbury Wiltshire SP1 2BP Telephone: (01722) 333306 Email: admin@tpos.co.uk
Last updated at 8/12/2025, 3:09:03 PM by allAgents