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Glasgow, G41
1.8/5, 5 Reviews
20% Recommended
0% sales valuation accuracy
100% letting valuation accuracy
0% sales fee satisfaction
99% letting fee satisfaction
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"Unable to fulfill..."
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1 Star Review
By : 'Waste_of_Time'
Services :
Would you recommend ? : No
Postcode : G42
8 Jul 2013
People found this helpful8
Unable to fulfill expectations and hit us with additional charges. Took on Countrywide services to sell out flat in Glasgow, South Side and was charged up front for the sale. Had to chase for a sign-board several times and then spent weeks without any viewers - even after the sales pitch stated that they have a "huge list of prospective buyers" and stated that they expected to sell the property within 10 weeks. Had to constantly chase then for the sale board, updates as to why no-one had visited and kept getting fobbed of until the "Sales Director" got involved - all of a sudden, we started to get people over the threshold but no offers. Gave up and tried their letting team - seemed better and found someone fairly quickly but had to chase constantly for updates. Only actually found out that someone wanted to let the property when the "to let" sign changed to "let by". After their disastrous attempt to sell the property, we were hit with a "Final Marketing Fee"! In response to our query about this fee, we just received (what I felt was) a rather cheeky email stating we are "happy with the services of Countrywide Estate Agents" and that they would not wave the fee but that they would take it off future marketing of the property! On a plus point, the mortgage advise was good.
What agent could do to change your mind?
Don\'t sell something or raise expectations when you are not able to fulfill the service. I understand that you need to cover costs if people prematurely take properties off the market, but why hit people with additional charges when you have been unable to provide the service discussed when the contract was signed?
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Latest Reviews
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 0.00% | 0% | £0 | £0 |
| Lettings | 100% | 99% | £575 | £575 |
Address
Countrywide Scotland
202 Kilmarnock Road, Glasgow, City of Glasgow
G41 3PG
0141 278 7495
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Countrywide Scotland Branches (View All 19)
Letings ...
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5 Star Review
By : 'Ian'
Services : Letting( As a Owner )
Rent PCM : £575
Would you recommend ? : Yes
Postcode : PA2
1 May 2019
People found this helpful0
I, as a landlord found all the letting team at Countrywide very professional, excellent service and are all very friendly. Beth and Maddie especially helpful in dealing with my me, regarding my new tenancy and answering any... Read Full Review
Comments on Agent Fees
I was happy with agents fees. Good.
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Disgusting ...
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1 Star Review
By : 'John'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : G41
14 Mar 2019
People found this helpful3
They told us the flat had been "deep cleaned" it was filthy and took one week of our own time and effort to get it into reasonable condition. This company should be ashamed of themselves. "Lazy, unprofessional, liars" would sum them up quite adequately. Do... Read Full Review
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Don't trust them, bunch ...
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1 Star Review
By : 'Pregnant'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : G77
17 Apr 2018
People found this helpful1
I had multiple issues with the shawlands branch of countrywide. 1. When I moved into property they lost my keys and took 1 month to get the secure key sorted. Till that time I had to spend 1 month in my friends house. 2. After moving into the property there where many things which required repair,... Read Full Review
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I have had my house on the ...
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1 Star Review
By : 'Adele'
Services : Sales( As a Vendor )
Would you recommend ? : No
Postcode : G53
3 Mar 2015
People found this helpful5
I have had my house on the market for around 7months with countrywide shawlands branch. I can safely say it is one of my worst experiences ever! To start with it took around 10 weeks for them to put an advertising board up outside my home. I did get some viewings through them around 5 I think... Read Full Review
Comments on Agent Fees
£1329.60 for doing nothing! Furious!
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Unable to fulfill ...
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1 Star Review
By : 'Waste_of_Time'
Services : Sales( As a Vendor )
Would you recommend ? : No
Postcode : G42
8 Jul 2013
People found this helpful8
Unable to fulfill expectations and hit us with additional charges. Took on Countrywide services to sell out flat in Glasgow, South Side and was charged up front for the sale. Had to chase for a sign-board several times and then spent weeks without any viewers - even after the sales pitch stated ... Read Full Review
What agent could do to change your mind?
Don\'t sell something or raise expectations when you are not able to fulfill the service. I understand that you need to cover costs if people prematurely take properties off the market, but why hit people with additional charges when you have been unable to provide the service discussed when the contract was signed?
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