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Countrywide Scotland

5/5, 53 Reviews
0% Recommended

75% sales valuation accuracy

35% sales fee satisfaction

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Latest Reviews
Performance Statistics
ServicesValuationFeesMin Price of property reviewedMax Price of property reviewed
Sale75.00%35.00%£76,138£176,000
Review Statistics
From LandlordsFrom TenantsFrom VendorsFrom BuyersFrom Other
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19223531009
Address

Countrywide Scotland
14 Parkhouse StreetAyr, South Ayrshire
KA7 2HH
01292 518417

Opening Hours
  1. Monday :
  2. Tuesday :
  3. Wednesday :
  4. Thursday :
  5. Friday :
  6. Saturday :
  7. Sunday :
  1. 09:00 - 17:30
  2. 09:00 - 17:30
  3. 09:00 - 19:00
  4. 09:00 - 17:30
  5. 09:00 - 17:00
  6. 09:00 - 13:00
  7. Closed
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Latest Properties

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Countrywide Scotland Branches (View All 19)
I arranged a valuation and ...

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1 Star Review

By : 'Brian'
Branch : Glasgow, 612 Alexandra Parade
Services : 8
Would you recommend ? : No
Postcode : G33

18 Dec 2025
People found this helpful

I arranged a valuation my property and this was confirmed via email and two separate text one sent the morning of the arranged appointment. The agent failed to turn up and after 30 mins I called the valuer nd he stated it was not in his diary and whoever made the appointment did not put it in his ... Read Full Review

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Countrywide ...

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5 Star Review

By : 'Amy'
Branch : Kirkintilloch Branch, 43 Townhead
Services : 4
Would you recommend ? : Yes
Postcode : G66

17 Sept 2025
People found this helpful

Lesley and the team were the estate agents the seller of the property I bought and they were amazing in supporting the process. Lesley and the team went above and beyond and were so supportive. Great communication and I can't recommend enough! Thank you all ... Read Full Review

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!!!!!!!!! WATCH OUT ...

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1 Star Review

By : 'DENISE'
Branch : Glasgow, 107-111 Byres Road
Services : Letting (As a Tenant)
Rent PCM : £875
Would you recommend ? : No
Postcode : G20

28 Aug 2023
People found this helpful1

!!!!!!!!! WATCH OUT !!!!!!!!!!!! DO NOT RENT WITH COUNTRYWIDE !!!!!!! We have rented our Apartment through Countrywide and everything went fine. We had to pay a 1000 GBP deposit but when we moved out, they told us they'd keep 500 GBP, apparently because there was damage, the apartment ... Read Full Review

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Finally Arranged a viewing ...

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1 Star Review
UserName

By : 'Jman'
Branch : Glasgow, 71 Candleriggs
Services : Sales (Prospective Vendor/Buyer)
Would you recommend ? : No
Postcode : G5

31 May 2023
People found this helpful0

Finally Arranged a viewing for a property, Took them 3 days to arrange it and me Chasing them, they were happy for me to drive two hours away knowing fully well an offer was accepted on the property! Called the same to put in an offer, called me Back at the end of the day to say an offer was ... Read Full Review

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Excellent level of customer ...

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5 Star Review
UserName

By : 'Mark'
Branch : Hamilton, 29 Cadzow Street
Services : Sales (As a Vendor)
Sold price : £176000
Would you recommend ? : Yes
Postcode : ML1

11 Sept 2020
People found this helpful0

The Team at Countrywide Hamilton sold our property within 7 days. The level of service and professionalism from the whole team was exemplary. We would not hesitate in recommending them to anyone who is thinking of selling their home. Special thanks to Nicole, Kirsten and Vikki who took the time to ... Read Full Review

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Nicole, Paige and all the ...

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5 Star Review
UserName

UserName

By : 'Naseem'
Branch : Hamilton, 29 Cadzow Street
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : ML4

1 Sept 2020
People found this helpful0

Nicole, Paige and all the team at Countrywide Hamilton were amazing with the sale of my home. Everyone was extremely helpful and couldn't have asked for a better team to help me out. I would highly recommend them nothing was too much trouble I could call them a few times a day asking any ... Read Full Review

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Very limited knowledge. I was ...

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1 Star Review

By : 'CJ'
Branch : Glasgow, 71 Candleriggs
Services : Letting (Property Management)
Would you recommend ? : No
Postcode : G1

11 Aug 2020
People found this helpful1

Very limited knowledge. I was contacted after I enquired about a property only to be met with a rude and unhelpful attitude from the Lettings manager. Also I expected someone in this position to have a basic understanding of Scottish property legislation, which she did not. There are far better ... Read Full Review

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Terrible and total rip-off! I ...

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1 Star Review

By : 'Mohamad'
Branch : Glasgow, 107-111 Byres Road
Services : Letting (As a Tenant)
Rent PCM : £675
Would you recommend ? : No
Postcode : G12

22 Mar 2020
People found this helpful0

Terrible and total rip-off! I rented a flat that was dirty and I gave it back to them better what I received after 2 moths, they are now charging me £500 from my deposit for the cleaning and damage to the sink, when there is no ... Read Full Review

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Omnis accusantium mo Omnis ...

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3 Star Review
UserName

By : 'Test'
Branch : East Kilbride Branch, 22-24 Cornwall Way
Services : Property Management (They are our factor)
Sold price : £458
Would you recommend ? : No
Postcode : ML3

21 Feb 2020
People found this helpful1

Omnis accusantium mo Omnis accusantium moOmnis accusantium moOmnis accusantium moOmnis accusantium moOmnis accusantium moOmnis accusantium moOmnis accusantium moOmnis accusantium moOmnis accusantium moOmnis accusantium ... Read Full Review

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Letings ...

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5 Star Review
UserName

UserName

By : 'Ian'
Branch : Glasgow, 202 Kilmarnock Road
Services : Letting (As a Owner)
Rent PCM : £575
Would you recommend ? : Yes
Postcode : PA2

1 May 2019
People found this helpful0

I, as a landlord found all the letting team at Countrywide very professional, excellent service and are all very friendly. Beth and Maddie especially helpful in dealing with my me, regarding my new tenancy and answering any ... Read Full Review


Comments on Agent Fees

I was happy with agents fees. Good.

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Disgusting ...

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1 Star Review

By : 'John'
Branch : Glasgow, 202 Kilmarnock Road
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : G41

14 Mar 2019
People found this helpful3

They told us the flat had been "deep cleaned" it was filthy and took one week of our own time and effort to get it into reasonable condition. This company should be ashamed of themselves. "Lazy, unprofessional, liars" would sum them up quite adequately. Do ... Read Full Review

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Worst Letting Agency ...

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1 Star Review

By : 'Tom'
Branch : Glasgow, 107-111 Byres Road
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : G12

10 Dec 2018
People found this helpful1

I was rarely able to contact the agency through phone after I became a tenant at one of their properties. The never got back to any of my e-mails or called me back. This has been such a poor service and support, in order to make them complete one simple task I am required to spend weeks chasing ... Read Full Review

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conmen ...

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5 Star Review

By : 'david'
Branch : Ayr, 14 Parkhouse Street
Services : Surveying (Surveys)
Would you recommend ? : No
Postcode : KA26

28 Aug 2018
People found this helpful4

took 3k yes ,3 thousand for advertising and got nothing but an a4 schedule worst estate agent in ayr ,d, grant now with slater ... Read Full Review


Comments on Agent Fees

abismal

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Professional and effective ...

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5 Star Review

By : 'Jim'
Branch : Hamilton, 29 Cadzow Street
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : ML4

12 May 2018
People found this helpful0

The introductory meeting was clear and friendly and the follow on first class. They set up 6 viewings in the first day and had an acceptable offer within 2 days. Great result! We were kept informed at all stages by phone, text and ... Read Full Review


Comments on Agent Fees

Very pleased with the reasonable fees

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They have an aversion to ...

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1 Star Review

By : 'Rph'
Branch : Glasgow, 71 Candleriggs
Services : Letting (As a Owner)
Would you recommend ? : No
Postcode : DD1

2 May 2018
People found this helpful0

I live in a different area from the flat I rent out so am reliant on the agent for organising any repairs. I originally commissioned a local agent to look after the flat, however this agent was subsequently taken over by Countrywide. they have taken over six months to organise repairs after a ... Read Full Review

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Don't trust them, bunch ...

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1 Star Review
UserName

By : 'Pregnant'
Branch : Glasgow, 202 Kilmarnock Road
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : G77

17 Apr 2018
People found this helpful1

I had multiple issues with the shawlands branch of countrywide. 1. When I moved into property they lost my keys and took 1 month to get the secure key sorted. Till that time I had to spend 1 month in my friends house. 2. After moving into the property there where many things which required repair, ... Read Full Review

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Beyond useless is the only ...

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1 Star Review

By : 'Disgruntled'
Branch : Glasgow, 71 Candleriggs
Services : Letting (As a Owner)
Would you recommend ? : No
Postcode : G40

4 Mar 2018
People found this helpful2

Beyond useless is the only way to describe the team at Glasgow Merchant City. They are often friendly but don't actually seem to do anything for the money you pay as a landlord. My partner made repeated phonecalls to chase every last detail of anything agreed with them, tenants waiting for ... Read Full Review

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We are currently renting a ...

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1 Star Review
UserName

By : 'Angry'
Branch : Hamilton, 29 Cadzow Street
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : G72

9 Dec 2017
People found this helpful3

We are currently renting a property from this agent, and I would never recommend this agency to anyone. They are an absolute disgrace of a company. They let out this house, even though it is in a disgraceful state and have simply ignored all the issues. The house should have been deep cleaned after ... Read Full Review

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We have read a lot of bad ...

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5 Star Review

By : 'Thomas'
Branch : Glasgow, 71 Candleriggs
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : G1

18 Oct 2017
People found this helpful1

We have read a lot of bad reviews about this letting agent and were a bit suspicious of the dealings, but that might have been our own bias after having read all the bad reviews. I do not recall much details from when we have started renting. Although we did have to follow up a few times, the ... Read Full Review


Comments on Agent Fees

Cannot recall

Comments (0)Was this helpful?:
CAUTION - complete ...

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1 Star Review

By : 'Angry'
Branch : Glasgow, 2nd floor 26 Springfield Court
Services : Letting (As a Owner)
Rent PCM : £850
Would you recommend ? : No
Postcode : KA30

11 Oct 2017
People found this helpful3

CAUTION - complete incompetence and lack of communication in all areas they are only interested in collecting monthly fees. 9 mths of renting our property and one property inspection. Check out report must have been done 4.55pm on a Friday Complete ... Read Full Review


Comments on Agent Fees

BAD

Comments (1)Was this helpful?:

By : Frustrated and angry

4 Jul 2018

The worst agency ever. They never Reply to your emailsOr when they do it is simply too late. They never keep you updated on anything and they are completely incompetent. Getting things fixed with...


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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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