The UK's Largest Customer Review Website for the Property Industry
Witney, OX28
4.7/5, 221 Reviews
50% Recommended
0% letting valuation accuracy
60% letting fee satisfaction
No Description Found
"The first time I was with FK..."
Share On : 
1 Star Review
By : 'Nell Aethelflaed'
Services :
Would you recommend ? : No
24 Nov 2025People found this helpful0
The first time I was with FK Witney five years ago it was fine. Communication was great, I had no issues. This time its been a nightmare, avoid renting with them if you can. I received emails that accused me of behaviour I was not doing, and was told that this was the general email that was sent out in that situation. Receiving these emails confused and worried me, leading to a severe increase in my anxiety and depression. What should have been done, was that the agent should have spoken to me over the phone to discuss the matter. Instead they exacerbated the situation. But to be honest, I'm not surprised at the actions taken by my property manager Jazmine (good luck if you get her!) as she is clearly inept at the job. She consistently missed appointments without informing me that she was unable to make it. The lack of communication from her and the office in general was appalling, she was often off sick and when she was, it was obvious there was no system of delegation in the office, as no one knew when I called what work she was supposed to have been doing, what appointments she was supposed to have, or had her emails redirected in case of urgency. I ended up cc-ing in any other email address from the agency I knew whenever I sent her an email, because it took her forever to respond and in some cases, she never did. Her ineptitude at the role of property manager has exacerbated problems which didn't need to be that big, dealing her with her is like pulling teeth, she should absolutely not be in that role as she is incapable. I asked her twice for the preferred end of tenancy cleaners and she refused to respond. I was also sent an email telling me that the landlord wanted to reclaim the flat, only to find it listed on the website for rent one month before the end of my tenancy. I have discovered from reading reviews that someone else has also experienced this deceit from this company. the stress of having to deal with these people and the mess they made of various communications with me (or lack thereof) has contributed to my mental health issues. About three months from the end of my tenancy the boiler started to make concerning clicking noises which I reported to the agency. About six months into my tenancy I reported that the vinyl in the kitchen had come unstuck. On one occasion when I had reported this, two months from the end of my tenancy, the agent had the audacity to tell me to log it through the portal, which I did not have access to throughout my tenancy until that point two months from the end. It took them until three weeks before the end of my tenancy to fix this, and even then the boiler man did not fix the boiler. He told me the clicking was from the radiator, even though i had sent a video of the noises coming from the boiler, and I had told him the dial was not working properly, he did absolutely nothing.
Was this helpful?:
Browse popular links for estate agents, letting agents and properties nearby
Latest Reviews
Ayodeji Maxwell
Nell Aethelflaed
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Letting | 0% | 60.00% | £745 | £1,000 |
Address
Finders Keepers
114 High Street, Witney, Oxfordshire
OX28 6HT
01993 700150
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
Advertise on
- ?Relocation Agent Network
- ?National Homes Network
- ?Move With Us
- allAgents Portal
- ?OnTheMarket
- ?Rightmove
- ?Zoopla
Social Media
Rankings
Latest Properties
No Property Found
No Property Found
Finders Keepers Branches (View All 10)
Barbara at Finders Keepers ...
Share On :
5 Star Review
By : 'wrgtslife'
Services :
Would you recommend ? : Yes
11 Dec 2025People found this helpful0
Barbara at Finders Keepers made my recent move into Witney a pleasure, from start to finish. Every correspondence was informative with everything i wanted to know or had asked. Would highly recommend the team at Finders Keepers to anybody looking to... Read Full Review
Comments (0)Was this helpful?:
I recently moved into my new ...
Share On :
5 Star Review
By : 'Tosin'
Services :
Would you recommend ? : Yes
8 Dec 2025People found this helpful
I recently moved into my new home, and I’m extremely pleased with the outstanding service I received from Finders Keepers. From the very beginning, the entire process was smooth, transparent, and stress-free. The team at Finders Keepers was consistently professional, patient, and highly... Read Full Review
Comments (0)Was this helpful?:
I must say that the entire ...
Share On :
5 Star Review
By : 'Ayodeji'
Services :
Would you recommend ? : Yes
8 Dec 2025People found this helpful
I must say that the entire staff team at Finders Keepers in Witney are truly outstanding and exceptionally professional. I was impressed with every department I interacted with. From the inspection to the documentation, payment process, key handover and the follow-up leading to my move-in,... Read Full Review
Comments (0)Was this helpful?:
The first time I was with FK ...
Share On :
1 Star Review
By : 'Nell'
Services :
Would you recommend ? : No
24 Nov 2025People found this helpful
The first time I was with FK Witney five years ago it was fine. Communication was great, I had no issues. This time its been a nightmare, avoid renting with them if you can. I received emails that accused me of behaviour I was not doing, and was told that this was the general email that was sent... Read Full Review
Comments (0)Was this helpful?:
I had such a great experience ...
Share On :
5 Star Review
By : 'Emilie'
Services :
Would you recommend ? : Yes
22 Oct 2025People found this helpful0
I had such a great experience with my move to Witney, with huge thanks to Collette and Barbara. Everyone in the office was extremely kind and helpful and made finding my flat an easy process. Would highly recommend Finders Keepers for their kindness and... Read Full Review
Comments (0)Was this helpful?:
The team at Finders Keepers ...
Share On :
5 Star Review
By : 'Ethan'
Services :
Would you recommend ? : Yes
14 Oct 2025People found this helpful
The team at Finders Keepers made my recent move over from New Zealand to Witney very easy and hassle free. Paul was the agent responsible for advertising the property and he was great at communicating, explaining the process and getting the contract sorted. My property manager is Jazmine and she... Read Full Review
Comments (0)Was this helpful?:
We have just rented a ...
Share On :
5 Star Review
By : 'Jennifer'
Services :
Would you recommend ? : Yes
10 Oct 2025People found this helpful
We have just rented a property through Finder Keepers. Our contact for the whole process was Paul. From the very start Paul was friendly, professional and very efficient. Having had two bad experiences with local letting agents in Witney, we needed to find a place to live in a hurry. We viewed a... Read Full Review
Comments (0)Was this helpful?:
I had the opportunity to work ...
Share On :
5 Star Review
By : 'Casandra'
Services :
Would you recommend ? : Yes
15 Sept 2025People found this helpful
I had the opportunity to work with Paul and Collette from the Finders Keepers team, and they made my first moving experience so much easier than I expected. Paul was very professional and welcoming from the start, with excellent communication and quick responses to all my emails. Collette was... Read Full Review
Comments (0)Was this helpful?:
Renting through Finders ...
Share On :
5 Star Review
By : 'Chris'
Services :
Would you recommend ? : Yes
11 Sept 2025People found this helpful
Renting through Finders Keepers was a pleasure. The process was efficient and straightforward, communication clear and timely, and the team are genuinely helpful and very easy to talk too. Thank you Paul, Collette &... Read Full Review
Comments (0)Was this helpful?:
Dealt with Paul Thomas, was ...
Share On :
5 Star Review
By : 'Joshua'
Services :
Would you recommend ? : Yes
8 Sept 2025People found this helpful
Dealt with Paul Thomas, was really hopefully from the moment he picked up the phone, arranged a viewing on the property I was interested in, been kept informed and really helpful. Thank you for helping me find the perfect place for me to move into, and help me in the next... Read Full Review
Comments (0)Was this helpful?:
It is my first time moving ...
Share On :
5 Star Review
By : 'George'
Services :
Would you recommend ? : Yes
2 Sept 2025People found this helpful
It is my first time moving into my own place. Paul was my agent and I honestly don’t have a bad word to say. From the very beginning he was friendly and informative. When it got round to moving forward with the house I was going for, Paul and the rest of his team were extremely fast and responsive... Read Full Review
Comments (0)Was this helpful?:
Paul and Barbara have been ...
Share On :
5 Star Review
By : 'Jacob'
Services :
Would you recommend ? : Yes
20 Aug 2025People found this helpful
Paul and Barbara have been incredibly helpful during the process as a first time renter, it has been much appreciated and has made the process stress free, 5... Read Full Review
Comments (0)Was this helpful?:
What an amazing experience. ...
Share On :
5 Star Review
By : 'Ana'
Services :
Would you recommend ? : Yes
17 Aug 2025People found this helpful
What an amazing experience. We just moved back to the UK, what comes with its own challenges and we were not sure what to expect in regards to finding a new home. From the time Finders Keepers reached out, specifically mentioning Paul here, till we signed the contract, the experience was fantastic. ... Read Full Review
Comments (0)Was this helpful?:
We had a viewing for a flat ...
Share On :
5 Star Review
By : 'rajas'
Services :
Would you recommend ? : Yes
16 Aug 2025People found this helpful
We had a viewing for a flat in Witney with Paul. He was very prompt in giving us an appointment and took us through all the details about the flat during our viewing. We were able to secure the rental within 48 hours of taking the appointment. Rajas and... Read Full Review
Comments (0)Was this helpful?:
Very helpful staff, mostly ...
Share On :
5 Star Review
By : 'Daniel'
Services :
Would you recommend ? : Yes
15 Aug 2025People found this helpful
Very helpful staff, mostly was helped by collet and Rachel. They’re very quick at moving with the process which made it a better... Read Full Review
Comments (0)Was this helpful?:
We were tenants via Finders ...
Share On :
4 Star Review
By : 'javier'
Services :
Would you recommend ? : Yes
15 Jul 2025People found this helpful
We were tenants via Finders Keepers for over 3 years in Summertown (Oxford), Abingdon and Witney. We had a great time overall during this time with various property managers at these offices. Jazmine, our property manager at the Witney office, did a really good job during our tenancy. In general,... Read Full Review
Comments (0)Was this helpful?:
A genuinely wonderful team of ...
Share On :
5 Star Review
By : 'Lee'
Services :
Would you recommend ? : Yes
26 Jun 2025People found this helpful
A genuinely wonderful team of people to work with. Collette was fantastic, warm, friendly and endlessly helpful. Highly... Read Full Review
Comments (0)Was this helpful?:
Collette from Finders Keepers ...
Share On :
5 Star Review
By : 'Andrew'
Services :
Would you recommend ? : Yes
23 Jun 2025People found this helpful
Collette from Finders Keepers Witney was superb from start to finish in our search for a rental property in support of a job move. The whole process from viewings through to start of tenancy went speedily and without a hitch from FK. They guided us through the referencing process. This was... Read Full Review
Comments (0)Was this helpful?:
We appreciate how efficient ...
Share On :
5 Star Review
By : 'Gurleen'
Services :
Would you recommend ? : Yes
17 Jun 2025People found this helpful
We appreciate how efficient Finders Keepers have been when it comes to reporting any issues with the property. Would highly recommend this agency to anyone looking to rent in... Read Full Review
Comments (0)Was this helpful?:
Finders Keepers have provided ...
Share On :
5 Star Review
By : 'Sally'
Services :
Would you recommend ? : Yes
9 Jun 2025People found this helpful
Finders Keepers have provided a first class service in finding my new tenancy. Collette and her team have competely understood my exacting requirements and knowing I was prepared to wait a considerable time for the right property, Collette never waivered from keeping me informed of the market. I am ... Read Full Review
Comments (0)Was this helpful?:
1 - 20 of 221 items
No Staff Registered
NaN - NaN of items
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
