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1.2/5, 6 Reviews
0% Recommended
0% sales valuation accuracy
0% letting valuation accuracy
0% sales fee satisfaction
0% letting fee satisfaction
By : 'JO'
Services :
Would you recommend ? : No
Postcode : NG9
Trying to sign the contact was the first warning sign. We had to chase up several times to progress through the process, and ended up signing the day before we were due to move in! Throughout our tenancy the agency was hard to get hold of and unprofessional when we finally could reach them, not returning phones calls and sending emails full of typos. We don't think our deposit was not registered with the DPS, and getting it back was a nightmare. They promised it back by a certain date more than once and did not deliver. It was only when we asked the DPS certificate that it reappeared in the account (with no evidence of a certificate). The lack of maintenance was shocking. Our fence blew down in February and by the end of August they had done precisely nothing despite us chasing up. This was not only frustrating us, but also distressing our neighbours. The oddest problem we had was receiving a TV, but not a hoover when that broke. The TV wasn't even included on the initial inventory! We resorted to buying our own hoover.
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 0% | 0% | £0 | £0 |
| Lettings | 0% | 0% | £1,200 | £1,825 |
Aubrey & Finn
107 Victoria Street, St. Albans, Hertfordshire
AL1 3TJ
01727221290
By : 'JO'
Services : 2
Would you recommend ? : No
Postcode : NG9
Trying to sign the contact was the first warning sign. We had to chase up several times to progress through the process, and ended up signing the day before we were due to move in! Throughout our tenancy the agency was hard to get hold of and unprofessional when we finally could reach them, not... Read Full Review

By : 'N'
Services : Letting( As a Tenant )
Sold price : £1100
Would you recommend ? : No
Postcode : NG9
Ross considine, the director of this unprofessional estate agent. They are daylight robbery. They requested us to pay 12 months rent upfront. The property was not in a acceptable living condition, we end the contract early and they managed to get another poor tenant to move in. THEY DIDN'T RETURN ... Read Full Review
By : 'Tom'
Services : Letting( Property Management )
Would you recommend ? : No
Postcode : AL2
⭐ 1 Star I've been dealing with Aubrey and Finn Estate Agents for nearly a month now just trying to get paid for work I've already completed. It's been an absolute nightmare. Every time I chase up payment, I'm met with excuses, delays, and complete lack of communication from... Read Full Review
By : 'Abdul'
Services : Letting( Accounts )
Would you recommend ? : No
Postcode : NG7
Number one cheaters. Let contractors work and promise of payment after 30 days but they don't pay. They owe me £1665 but are neither paying nor mentioning any reason for non-payment. I am sending notice through debt recovery or... Read Full Review
By : 'Mark'
Services : Letting( As a Tenant )
Rent PCM : £1825
Would you recommend ? : No
Postcode : AL1
Rented a house through Aubrey & Finn for six months starting in July 2021; competition for housing was so fierce at the time in St Albans that we ended up paying £175 per month more than the asking price (not blaming A&F for this) and we offered to pay 6 months' rent in full in... Read Full Review
By : 'Mark'
Services : Letting( As a Tenant )
Rent PCM : £1200
Would you recommend ? : No
Postcode : AL1
This guys will never fix anything and they lie so much, I am in awe how they are still in business. They increase the rent and lie, saying it is the landlord, but when you speak to the landlord, he has no idea of it. then all of a sudden they all have amnesia. Honestly do not even bother using... Read Full Review
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Last updated at 11/30/2, 12:00:00 AM by allAgents