Very poor communitcation. I didn’t use them in the... Read Full Review

If you live in a shared house, they WILL conduct viewings without giving any notice. This has happened at least 3 times in the fairly short period of time that I've been living in one of their properties, even after we emailed them about it, despite the fact that it's illegal. Sometimes ... Read Full Review

My brother just moved to Bristol and placed an offered on a property for himself being sold by Ocean. Someone else offered on the property too that he offered on and it turned out Ocean were also selling their property for them. Ocean of course gave them priority wanting to build a chain and... Read Full Review

It was a nice experience with ocean agency especially with William Jenkins who updated all the information on Time. Thank you for helping... Read Full Review

I wouldn't bother listing with these people - as a cash buyer I had a terrible experience trying to view a property. Sent multiple enquiries to make viewings on Rightmove, no one bothered to reply. Then I called up, got put on hold and eventually they hung up on me. Finally got through again... Read Full Review

I moved from another Clifton agent to Ocean. The previous agents had suggested two unsuitable tenants; one with obviously fake references, the other not suitable for the flat. Then nothing for a month. In frustration I switched to Ocean. Manager Alun was very positive and helpful and within two... Read Full Review

Ocean sold me a flat where there were issues involving a deceased' estate and problems involving the lease. All of the staff at Ocean, Whiteladies were very helpful and proactive in helping the conveyancing move along as swiftly as possible. Matt was very helpful when he initially showed... Read Full Review

I am writing to you hoping that an email to you will have more impact to improve the estate agents market than trying to help Ocean by sending objective feedback about my customer experience. They obviously didn't care. In June 2015, my husband & I decided to put our property on the market. We ... Read Full Review

I don't even know which branch we are dealing with. After 18 months we've had about six different reps as people in the office seem to mysteriously disappear and suddenly any issues or complaints you've made get 'forgotten' about. They will fob you off until you give up and are extremely... Read Full Review

All I can say is that they have an amazing team at Ocean Clifton branch. From start to finish the sale of our flat was handled with complete professionalism everyone was so helpful. A big thank you to Andrew Beazer in sales and to the Ocean legal team solicitor Becky Thorne and Rosie the move... Read Full Review

Made an offer on a 2 bedroom flat at Bridge Quay development based and was shown the underground parking. A week later I moved in and they kept saying they didn't know the parking slot number. A day after I move in they told me that it was an outdoor spot. When I said fine I want my money... Read Full Review

While for a few years I little dispute with ocean, in the past year I found them incredibly difficult to communicate with. It is clear they have little respect for their tenants and in 15 years of renting this was the first time I had had such problems. It bordered on harassment, including coming... Read Full Review

Had one viewing with Ocean for a flat, the service was nice but the flat wasn't great. That's not down to Ocean though. After a viewing with Adam we emailed back saying we weren't interested in that rental property but asked for a viewing with two more. We were handed over to another member... Read Full Review

We used Ocean in quite a few capacities. They let out a flat or ours and we tried to buy through them whilst also using their Ocean Property Lawyers service as well. We chose to do this as our sellers were using them and we thought this would give a smoother purchase if both parties were using the... Read Full Review

The amount of property check is ridiculous. They came to check the property 5 times in a year, which is quite disturbing. They're okay all along, however they totally loose respect to the current tenants in the last 2 months of the tenancy. They call to arrange viewings EVERYDAY (usually have... Read Full Review

Everything was going well, the staff was friendly and helpful, we liked the flat. The problems started when we paid the holding deposit. They phoned us and told, that the landlord had already let the flat and suggested to take another flat in the same building. We, unfortunately, agreed. The... Read Full Review

After making a formal complaint over the misrepresentation of a property. I received a very dismissive letter from the Directors. It is clear that Ocean are not interested in providing a service for their customers. However, Ocean Homes are very happy to take your... Read Full Review

I just want to say Aidan at the whiteladies Branch was a star he has helped me increase my yields from 5% to 7%. The service is alwats friendly and... Read Full Review

Excellent agency. Swift communication and good care of the flat and the tenants. Highly recommended.... Read Full Review

We were tennants of a property being re-let by Ocean. They were rude and unprofessional, and turned up at the flat several times with prospective tennants for viewings without giving us any notice at all. On one occasion they just opened the door and walked in, without even ringing the bell (this... Read Full Review