The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry

4.7/5, 4938 Reviews
91% Recommended
91% sales valuation accuracy
81% sales fee satisfaction

Jessica
By : 'Dehbor'
Services : Sales(Prospective Vendor/Buyer)
Sold price : £360000
Would you recommend ? : Yes
Postcode : MK42
I just finished an offer negotiation and pre qualification documentation a property with Jessica Thornton at Springbok Properties, she made everything clear.
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sale | 91.00% | 81.00% | £21,500 | £35,200,000 |
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 145 | 14 | 17 | 3 | 2150 | 208 | 1915 | 148 | 218 | 115 |
Springbok Properties
Chester Street, Old Trafford, Greater Manchester
M32 0RS
0800 068 7935




No Branch Video found...

By : 'Vivian'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : S60
Had a great experience with Springbok. Communication played a key role throughout the process, and Haden ensured that all updates were timely and clear. The stepbystep process was straightforward and easy to follow, making the first part of the sales journey smooth and stressfree. I truly ... Read Full Review
By : Springbok Customer Services
17 Mar 2025Thank you for your feedback. We’re pleased to know we met your expectations and provided the support you needed. Your kind words will be passed along to the team. If you require any further...
By : 'Victoria'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales( As a Vendor )
Would you recommend ? : Yes
When received a letter to get in touch with Springbok Properties the sale of my property, I reluctantly called them but was impressed with the way I was attended to. I was contemplating of taking other options offered by another agent even after our first interaction. However, I had no choice but ... Read Full Review
By : Springbok Customer Services
17 Mar 2025Thank you for your kind review. We’re happy to know we provided the level of service you were looking for. Your feedback will be shared with the team as encouragement to keep up the great work. If...
By : 'Louisa'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales( As a Vendor )
Sold price : £210000
Would you recommend ? : Yes
Postcode : B14
Selling my property quickly was a priority, and Springbok Properties delivered beyond expectations. Their team was professional and attentive from start to finish, providing a fair cash offer in no time. They handled the entire process efficiently, and I was impressed with their constant updates ... Read Full Review
By : Springbok Customer Services
28 Dec 2024Your satisfaction is our top priority, and we're overjoyed that we could exceed your expectations. Thank you for taking the time to leave us your valuable feedback. We will be sure to share your...

By : 'N'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : B16
Such a professional and friendly service. I’ve always used high street estate agents before and wasn’t sure what to expect. Can’t fault it and Annie was fantastic throughout the process from offer accepted to completion. Thank ... Read Full Review
By : Springbok Customer Services
19 Dec 2024Thank you for your positive feedback. We’re glad we could meet your expectations and assist you effectively. Your kind words will be shared with our team, who will be motivated by your...
By : 'Thomas'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales( As a Vendor )
Sold price : £180000
Would you recommend ? : Yes
Postcode : BA1
After having difficulties with a couple of local estate agent, I decided to try Springbok Properties after seeing an advert on facebook. They offered a fair cash price and handled the sale quickly and efficiently. The whole experience was smooth, and I was relieved to have everything taken care of ... Read Full Review
By : Springbok Customer Services
16 Dec 2024Thank you for your kind review. We’re happy to know we provided the level of service you were looking for. Your feedback will be shared with the team as encouragement to keep up the great work. ...
By : 'Tim'
Branch : Suite 7N, Trafford House, Chester Street
Services : 3
Sold price : £360000
Would you recommend ? : Yes
Postcode : CT9
Stress free house selling after being on the market over 12 ... Read Full Review
By : 'Ashley'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales( As a Vendor )
Sold price : £309000
Would you recommend ? : Yes
Postcode : PO40
We were given Dan A as our negotiator after having slow progress elsewhere. He felt like a safe pair of hands from the start and found us a buyer ... Read Full Review
By : 'Matt'
Branch : Suite 7N, Trafford House, Chester Street
Services : 4
Sold price : £189936
Would you recommend ? : Yes
Postcode : WS12
Good estate agents, Matt Hurford answered any questions that I put his way and answered in a timely manner, great service and quick ... Read Full Review

By : 'Yomi'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : Yes
Postcode : WA9
Dan at Springbok properties has been incredibly helpful throughout the negotiation process. His excellent communication skills, professionalism, and patience made everything so much easier, ensuring smooth interactions between myself and the vendor. Thanks to his support, our offer was ultimately ... Read Full Review
By : Springbok Customer Services
1 Dec 2025Thank you for choosing our services and for leaving such a positive review. We're thrilled to have been able to assist you effectively. Your feedback will be shared with our team, and they will be...


By : 'Caitlin'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales( As a Buyer )
Sold price : £330000
Would you recommend ? : Yes
Postcode : ME17
Matt was super helpful and informative throughout the process of ... Read Full Review
By : Springbok Customer Services
3 Dec 2025Your positive feedback means a lot to us. We’re pleased that we were able to meet your expectations and deliver the service you needed. The team will appreciate your comments. Please feel free to...
By : 'Caitlin'
Branch : Suite 7N, Trafford House, Chester Street
Services : 4
Sold price : £330000
Would you recommend ? : Yes
Postcode : ME17
Matt was super helpful and informative throughout the process of ... Read Full Review
By : 'Caitlin'
Branch : Suite 7N, Trafford House, Chester Street
Services : 4
Sold price : £330000
Would you recommend ? : Yes
Postcode : ME17
Matt was super helpful and informative throughout the process of ... Read Full Review

By : 'Akmal'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales( As a Buyer )
Sold price : £107000
Would you recommend ? : Yes
Postcode : NE22
Natalie Jackson at Springbok has been absolutely fantastic throughout my housebuying process. Her support, professionalism, and excellent negotiation skills made a real difference, helping everything move smoothly and efficiently. She was always responsive, clear, and genuinely dedicated to getting ... Read Full Review
By : Springbok Customer Services
28 Nov 2025Thank you for choosing our services and for leaving such a positive review. We're thrilled to have been able to assist you effectively. Your feedback will be shared with our team, and they will be...

By : 'Rob'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : ME17
Getting a viewing, finding out details and putting the offer down on the property was all done in a very efficient and professional manner, And of course a mention to Matt Hurford who handled all of the matters us at springbok and made getting a first house as easy as it could have possibly ... Read Full Review
Wasnt too sure on the £5000 deposit as not many other companies ask for thay service and the £395 admin fee, but as long as the house purchase goes through with no problems, im happy.
By : Springbok Customer Services
1 Dec 2025We are thrilled to receive such positive feedback from you! Thank you for sharing your great service experience with us. We will make sure to pass along your kind words to our team. If there's...
By : 'Arthur'
Branch : Suite 7N, Trafford House, Chester Street
Services : 32767
Sold price : £160000
Would you recommend ? : Yes
Postcode : BL4
I needed to sell my flat fast due to a sudden job relocation. Springbok Properties guided me through each step with professionalism and constant communication. They arranged viewings quickly and secured a strong offer within days. The whole experience was smooth and efficient, giving me peace of ... Read Full Review
By : Springbok Customer Services
28 Nov 2025Your feedback is greatly appreciated, and we are thrilled that you were satisfied with our services. Your comments will serve as motivation for our team, who always strive to provide the best service ...

By : 'Rebecca'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : B77
Matt is a knowledgeable and proactive estate agent who offers clear guidance throughout the selling process. He communicates effectively, provides honest insights on pricing and market conditions, and ensures that every step is handled smoothly. His professional approach and commitment to achieving ... Read Full Review
By : Springbok Customer Services
28 Nov 2025We are thrilled to receive such positive feedback from you! Thank you for sharing your great service experience with us. We will make sure to pass along your kind words to our team. If there's...
By : 'D'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : HG3
The empathy and understanding of my situation did not go unnoticed, Cameron Calderbank explained everything, guided me through and sold the property very quickly keeping my personal requirements at the forefront. Can not thank him enough. Credit to the ... Read Full Review
By : Springbok Customer Services
28 Nov 2025Your satisfaction is our top priority, and we're overjoyed that we could exceed your expectations. Thank you for taking the time to leave us your valuable feedback. We will be sure to share your...

By : 'David'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales( As a Buyer )
Sold price : £250
Would you recommend ? : Yes
Postcode : CF64
Fantastic service! Really fast, friendly, and answered all my questions very clearly and in an approachable way. The sales negotiator, Mason Adams, was brilliant and made me feel supported every step of the way, and made sure I could secure the property I had fallen in love with really quickly. ... Read Full Review
By : Springbok Customer Services
28 Nov 2025We greatly appreciate your feedback and are thrilled to know that you were satisfied with our services. Your comments will be shared with our team, who will be inspired by your kind words. If you...

By : 'Sophie'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : CF64
I had been trying to sell my father’s flat since he moved into a care home 3 years. But after two estate agents and a couple of fall throughs I decided to contact Springbok this year. They have been very helpful and supportive all the way. Mason Adams in particular has secured our final offer and ... Read Full Review
By : Springbok Customer Services
28 Nov 2025Thank you for choosing our services and for leaving us such positive feedback. We're thrilled to have been able to assist you effectively. Your review will be shared with our team, who will be...
By : 'Steven'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales( As a Vendor )
Sold price : £150000
Would you recommend ? : Yes
Postcode : ST3
Brilliant work done by Matt and the team I would recommend them 100% friendly professional advice loved the ... Read Full Review
By : Springbok Customer Services
28 Nov 2025Thank you for your positive feedback. We’re glad we could meet your expectations and assist you effectively. Your kind words will be shared with our team, who will be motivated by your comments. If...
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
SPRINGBOK PROPERTIES COMPLAINTS PROCEDURE Springbok Properties strives to provide a high standard of service to all our customers at all times. If you feel we have not achieved this in any way, we'd really like you to tell us. If You Have a Complaint If you're not happy for any reason, your first point of contact should be with the team handling the sale of the property. It doesn't matter if you are the vendor, a prospective buyer or you have purchased the property through us. The team you have been dealing with will get started on resolving any issues as soon as they are aware of the problem. If they can't help, they will escalate you complaint within our internal complaint procedures. You will be contacted by a manager or assistant manager the same day if we can. Sometimes a complaint can be complex, or requires some investigation on our part. You may feel you would like to make your complaint more formal. If that is the case, please feel free to contact us by email or post. CustomerServiceManager@springbokgroup.co.uk Springbok Properties Complaints Universal Square Devonshire Street North Manchester M12 6JH To help us get to the bottom of things quickly and allow us to provide you with a speedy response, it would really help if you could give us as much information as possible about your problem. If you can, tell us what you would like us to do to resolve your complaint. We will acknowledge your complaint within three working days, and let you know when you should receive our full and final response. We may contact you for more information in the meantime to help make the right decision. If you are unhappy with our final decision, you may contact the Ombudsman who will then be able to independently review your complaint and our response. More information can be found on their website or by contacting them directly. www.tpos.co.uk The Property Ombudsman Ltd Milford House 43-55 Milford Street Salisbury Wiltshire SP1 2BP Telephone: (01722) 333306 Email: admin@tpos.co.uk
Last updated at 8/12/2025, 3:09:03 PM by allAgents