The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry

4.3/5, 16 Reviews
81% Recommended
100% letting valuation accuracy
89% letting fee satisfaction

Glen
By : 'Lilly'
Services : Letting(As a Owner)
Would you recommend ? : Yes
Postcode : SW6
Glen made a promise to secure a new tenant within one month from the day the property was vacant with a rent increase and he was able to find us the tenant within only 5 days so much better than he promised. I am very impressed with the service provided by Glen and luckily we have not had any issues with the new tenant to date, even though from previous experience I know Paul in management is so attentive in resolving issues. Jane has also been very helpful.
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Letting | 100% | 89.00% | £750 | £4,700 |
Benham and Reeves Residential Lettings
15 The Boulevard, London, Greater London
SW6 2UB
020 3468 2007
By : 'Juliette'
Services : Letting( As a Tenant )
Rent PCM : £2000
Would you recommend ? : No
Postcode : SW6
I am an immaculate tenant and never has my deposit not returned before. I rented a flat that was filthy dirty with broken furniture hidden from me on checking in. No fire certs. Broken wine cooler, multiple broken items inc basic electrics. Blood stains on curtains and carpets. Eventually after 9... Read Full Review


By : 'Margaret'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : SW6
Based so very far away and living in Dubai, since my husband passed away, I have found it a real struggle to be able to focus on looking after our properties in London and New York. My husband warned me to be very wary of agents as they can often make promises and do not deliver and even worse... Read Full Review
Good fees. Less than I pay in new york
By : Marc von Grundherr
7 Feb 2018Hi Margaret, it was very nice to read your feedback, I trust all your portfolio needs are being met and Glen has been very happy to assist you all the way. Thanks again, warm regards, Marc von...

By : 'Mark'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : SW6
Glen at Benham Reeves gave us expert advice and was extremely quick and efficient in finding suitable tenants for our property. This is the 4th time he has rented it and so quickly too! They organise repairs to be carried out by a number of contractors for new tenants to move in and manage my... Read Full Review
N/A
By : Marc von Grundherr
19 Sept 2017Hi Mark, thanks very much for taking time to review the service you have received from our Imperial Wharf lettings team. Glad to hear we are finding you good tenants and that you find our property...


By : 'Elliot'
Services : Letting( As a Tenant )
Rent PCM : £4700
Would you recommend ? : Yes
Postcode : SW6
This is the first time I live in London far away from my home. It is so different from Azerbaijan but Jodie and Anne help me much. They show me beautiful homes and get me very good price and they explain all things to me. Now I so happy in my new home. Very nice... Read Full Review
Not expensive
By : Marc von Grundherr
18 Sept 2017Hi Elliot, thank you very much for your very positive feedback about the service you received from our Fulham lettings team. Thanks for rating our fees as not expensive as we do aim to be market...


By : 'Stacyclair'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : SW6
I have been in constant contact with both Glen and Jodie for my property and they have both been great help and are surprisingly prompt for agents. Really had a pleasant experience with Jodie from the imperial wharf office as compared to other... Read Full Review
N/A

By : 'JamesE'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : DW6
Big thank you to Jodie for her help in this process. Moving from overseas to the Uk for the first time was really daunting but Jodie took the time to explain the process and found me a great flat. I was really impressed with how she advised me on what price e to offer as I wasn't sure what was... Read Full Review
Cheaper than New York
By : 'Gregory'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : SW6
A disgusting property managment company who think mould is not considered an emergency and won't even contact our landlord. Not to mention the dirty bed sheets stuffed in the cupboard that we had to get rid of before cleaning the whole flat and moving in. This should have been sorted before we... Read Full Review
It doesn't add up. It really doesn't make any sense. What are they even doing in that office?

By : 'Fadi'
Services : Letting( As a Owner )
Rent PCM : £750
Would you recommend ? : Yes
Postcode : W6
The agent spent time to understand my needs and requirements. He was also very helpfull in terms of giving me advise and recomendations to get the best rent and best... Read Full Review
By : Marc von Grundherr, Lettings Director
17 Nov 2014Dear Fadi. Thank you so much for your comments. We do go to great lengths to offer the best possible advice and work very hard at getting the best possible terms. As a letting only agent we do not...


By : 'Kareem'
Services : Letting( As a Tenant )
Rent PCM : £1700
Would you recommend ? : Yes
Postcode : NW9
I'd like to thanks all staff especially Sam & Sylvie for their corporative and I appreciate the wonderful work team you have . best... Read Full Review
By : Marc
11 Nov 2014Thanks for your review Kareem, glad you are happy with the service you received from our lettings staff. Kind regards, Marc von Grundherr,...


By : 'GraemeW'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : SW6
Benham and Reeves Lettings offered a really first rate service for marketing my property – within 2 hours of instructing them it was on their website, rightmove and zoopla. They then had 2 offers within 2 days. I was very happy with their service especially with Jane's assistance. She was ... Read Full Review
By : Marc von Grundherr, Lettings Director, B&R
21 Jun 2013Dear Graeme. Thank you for your kind review. We realise the importance of speed as things move so quickly which is why we have a same day response to emails policy and also to have properties...


By : 'Alex'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : SW6
I received the greatest service from Glen, Anne and Jane. Just the perfect team! I have been coming back to Benham & Reeves Letting Agents because of the honesty and the good service I receive from Glen especially, for many, many years I've been renting properties. Glen has always done his... Read Full Review

By : 'Lilly'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : SW6
Glen made a promise to secure a new tenant within one month from the day the property was vacant with a rent increase and he was able to find us the tenant within only 5 days so much better than he promised. I am very impressed with the service provided by Glen and luckily we have not had any... Read Full Review


By : 'PaulSeplert'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : SW6
I want to pass on my experience of Benham and Reeves Lettings, especially concerning Glen and his team at the Imperial Wharf office they were are outstanding. Glen is very attentive to the needs of the client which is a rare quality in Estate agents and very useful to close deals quickly. Jane was ... Read Full Review
By : 'Dan'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : SW6
I was extremely happy with the service I received through Benham & Reeves, and in particular with the help of Glen at the Imperial Wharf office. I greatly appreciated the flexibility in arranging meetings and I felt confident in the advice I received on areas and on the rental process. Benham... Read Full Review


By : 'grujov'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : SW6
The service was very courteous and thorough whilst finding out my needs. Glen and Jane were very informative about the whole area of Imperial Wharf and Chelsea Creek showing me several apartments. Overall the teams' professionalism helped choosing the right accommodation a very straight forward and ... Read Full Review
By : 'Mark'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : SW18
Worst agency I have ever encountered. Words can not describe their disgusting phone manner, their lack of service - never returning calls, even doing basic paperwork is never followed through. Drawing up a contract is a complete mission with them and I would advise that nobody deal with... Read Full Review
By : Marc von Grundherr
26 Apr 2013Dear Mark I am Lettings Director at Benham & Reeves Lettings and am very disappointed to read your review. Our 60 year heritage has been built on exceeding expectations and maintaining good...
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