Benham and Reeves Residential Lettings

Avoid at all costs. Dreadful experience as tenant throughout 3 year period- slow to repair heating and in fact didn't repair. Slow to communicate on issues including mice in premises. Useless to the point that it must have been ... Read Full Review

Terrible experience. They put pressure on you to sign contracts on the spot. I have zero professionalism in emails, with monosyllabic responses ... Read Full Review

Didn't return my deposit. I'm still chasing Benham & Reeves. They've already acknowledged that I left the flat in good ... Read Full Review

I'm very pleased by the services provided by Sara Garzelli. She ha been very professional and ethical. I would recommend Benham & Reeves without any hesitation to every owner that wants to sell their property. Thank you ... Read Full Review

Thieves! At first we thought we had rented with the right agency, they were quick at taking your money and getting you situated, but the second you want to leave it gets sketchy! Also a warning about the property management team - Your private details and contracts are not kept confidential. The ... Read Full Review

1.wanted to take a commission for renewing the lease. 2. The pipe has been leaking since December 11th. No one has fixed it yet. 3.Moved out from that apartment four months ago, but our deposit has not yet been returned. Now they are trying to write off more money for poor cleaning, although we ... Read Full Review

B&R don't manage your property You Have To Manage B&R Please think twice before you hire B&R services neither fully managed or partly managed. There is no communication between any of B&R departments. There is no effective management in case anything goes wrong with your ... Read Full Review

Sam and his team are helpful in finding the flat for my family. They listened to my request and get the best unit for us. Highly ... Read Full Review

I am an immaculate tenant and never has my deposit not returned before. I rented a flat that was filthy dirty with broken furniture hidden from me on checking in. No fire certs. Broken wine cooler, multiple broken items inc basic electrics. Blood stains on curtains and carpets. Eventually after 9 ... Read Full Review

Haven't gotten back my deposit two months after moving out. Everything at the checkout was fine, I paid and showed evidence of bills, and I was told that there is no problem with the flat, but I am still waiting for the deposit. What makes this worse is that it's impossible to get a ... Read Full Review

We were renting a flat 4 years and i must admit we had no significant issues with them. Checked out on the 13/12/2019 and they wont get back to us regarding the return of the deposit. We payed all the bills, inventory was fine and they just ignore us when we ask them about the return of the ... Read Full Review

The worst company had the misfortune to ever deal with. Could not care less about there tenants wellbeing. Left without heating and hot water numerous times over the tenancy. Now into day 11 without heating. Truly awful agents and avoid at all ... Read Full Review

I would like to preface this by stating that I have been renting for 10 years now with both agencies and direct landlords and have never had a company so involved in the minutiae of my existence. I lived in a B&R managed property for 2 years and currently have almost 300 emails from ... Read Full Review

I had the misfortune to deal with Teresa, I say deal well it was all via email as the woman is too important to take phone calls from clients, the old woman lied through her teeth ( documented on email of course ... ) I am making official complaints to the property ombudsman and GPPR compliance ... Read Full Review

Worst agents I have dealt with, two of their lettings staff lied to me, then wanted to keep two weeks deposit if I didn't pass checks or pulled out - spoke to director *and he was utterly rude and patronising - I am making an official compaint to trading stadards and gdpr ... Read Full Review

Frustrating experience. Chris Stockwell had no regard for client care and lacks communication skills. Normally not one to leave ... Read Full Review

Both the agent and the overseas landlord they represent can't care less about the well-being and SAFETY of their tenants as long as rent is paid. The consequence is, whenever we had any issues with the flat, particularly to do with (fire) safety, it took us the longest to get B&R to send ... Read Full Review

AVOID!!! AVOID!! AVOID!!! This agency fraud us. We found an apartment in Notting Hill, transferred the deposit and the first month of rent. Two days before the moving in date the agent Sam called us and told us that the old tenant does not want to move out and he or she renewed their contract. ... Read Full Review

Sam showed us many property and given a lot advise and Suggestions, helped negotiate with landlord and respond very rapidly. Thanks to him and his colleagues, I find my desired ... Read Full Review

After being in contact with several other real estate agent we finally got contact with Di at Benham & Reeves. He is absolutely the best one out there and will make sure to find you the best place within your budget. Would recommend him to all my ... Read Full Review