Avoid at all costs. Dreadful experience as tenant throughout 3 year period- slow to repair heating and in fact didn't repair. Slow to communicate on issues including mice in premises. Useless to the point that it must have been... Read Full Review

B&R don't manage your property You Have To Manage B&R Please think twice before you hire B&R services neither fully managed or partly managed. There is no communication between any of B&R departments. There is no effective management in case anything goes wrong with your... Read Full Review

We were renting a flat 4 years and i must admit we had no significant issues with them. Checked out on the 13/12/2019 and they wont get back to us regarding the return of the deposit. We payed all the bills, inventory was fine and they just ignore us when we ask them about the return of the... Read Full Review

The worst company had the misfortune to ever deal with. Could not care less about there tenants wellbeing. Left without heating and hot water numerous times over the tenancy. Now into day 11 without heating. Truly awful agents and avoid at all... Read Full Review

Both the agent and the overseas landlord they represent can't care less about the well-being and SAFETY of their tenants as long as rent is paid. The consequence is, whenever we had any issues with the flat, particularly to do with (fire) safety, it took us the longest to get B&R to send... Read Full Review

I had the pleasure of having the services of Mark. He was extremely professional in his workings with me and was relentless in finding me a home that fit my requirements. He was also a great communicator! All in all I was very impressed with him and as a result would definitely consider using... Read Full Review

Mark is a professional, efficient and accommodating person. He combines this with being very friendly and willing to help. He was on top of everything for me and kept me updated at all... Read Full Review

I'm happy to give a review as I have a few properties which I have been letting through the Hampstead branch of Benham Reeves for a number of years. While there are staff changes it is clear they have very good training as the service is always good..recently mark Winship did a good job finidng... Read Full Review

My friend introduced Benhams in Hampstead and he was absolutely correct. Mark was very knowledgeable about the market and helped me price the house right. Benhams have impressed me from start to finish with the way they assist and their service. Great to know my tenants will be so well looked... Read Full Review

We were really happy with the service we received from Mark in particular. He kept us up to date and informed with all matters. The whole process was simple and efficient from move in day to check out. We have rented several times in London usingdifferent letting agents including 2 in Hampstead... Read Full Review

Shaheen was excellent. Honest, helpful and clear. Not remotely pushy, he is the perfect supporter. Shaheen is also the funniest guy around. In 15 years of looking he's the best estate agent i've come across. Highly... Read Full Review

Dear Sirs, Our experience with Benham and Reeves was more than satisfying, until inventory check out report was received. Beside the fact, that there were plenty of arguable deductions, we are still trying to get a part of the security deposit back after more than 6 month since we moved out.... Read Full Review

Great agency. Speedy and very attentive. Accommodated all of my needs. Specifically Richa and Jay. I am very happy i worked with them to find the right... Read Full Review

I am writing as an ex-potential tenant. This issue has happened not long ago but I cannot forget nor forgive myself for going to B&R Hampstead branch in search for a flat to rent. I actually signed the contract and paid the deposit of £900 under false promises. I went to seek a reasonable... Read Full Review

I am very pleased with the assistance I received Benham & Reeves Residential Lettings in Hampstead. The agency staff are at all times pleasant, professional and attentive to both landlord and tenants. I am particularly in praise of their swift acknowledgement of and replies to e-mails sent to ... Read Full Review

Excellent, hands on service provided by Jenni she dealt with every issue promptly, each phone call was returned within the hour, communication was smooth and friendly, even the documentation was processed efficiently and painless; it was very nice to know that she made every effort to help, I felt... Read Full Review

The first person we dealt with was Debbie – she was very helpful and approachable and made viewing properties an enjoyable experience. She did not follow us around in the properties but let us explore on our own and decide, without feeling pressured. The contracting process was very straight ... Read Full Review

Debbie was extreamly friendly,helpful and most importantly patient during the viewing and decision stage. She brought a breath of fresh air to the experience making it fun yet purposful. I can not recommend her highly enough as a negotiator. Jenni knew the landlord better and took over in agreeing ... Read Full Review

I am very pleased with the assistance I have received from everyone at Benham's in Hampstead. They are at all times pleasant, professional and attentive to me as landlord but also to my... Read Full Review

My wife and I have been clients of Benham & Reeves in Hampstead for over 35 years. During that time, we have always experienced excellent service –it is a testament to them how long your staff stay given that we have been dealing with Jenni for about the last 15 years. Its such a shame... Read Full Review