The UK's Largest Customer Review Website for the Property Industry
Willmotts
4.8/5, 286 Reviews
93% Recommended
95% sales valuation accuracy
93% letting valuation accuracy
94% sales fee satisfaction
94% letting fee satisfaction
Willmotts Real Estate Agents
We have gained a reputation for a high quality service through trust, professionalism and a expert local knowledge. Our Head Office is strategically placed in London with our property experts all over the UK. All of our property experts are on hand to give expert local advice, a firs
t class service, create solutions for our clients and get them the best price. We believe that service is the key to success.
Please call us today and we can help.
Care - Our staff will treat the sale of your home as if it was their mothers. We only have experienced and driven staff in our team so our clients know they will get first class and expert service from the start to the finish.
Results - Many of our team have been with us for over 15 years, are very driven and have a wealth of experience and knowledge leaving no stone unturned to help our vendors achieve the best result.
Experienced - They are very adept at dealing with solicitors to make the whole process run smoothly.
Main point of contact - Our vendors are given direct mobiles and email addresses of their dedicated agent
Feedback - Regular and valuable feedback. WhatsApp groups can be easily set-up if the client wishes.
Stunning Marketing - Presenter led videos. Professional Photos / Floorplans and Videos
Portals - We Advertise on Rightmove, OnTheMarket, Instagram, Invisible Homes, Facebook, Guild of Property Professionals and many more.
Award Winning - We are an award winning Estate Agent and Letting Agent in London, having won Best All-Agents in West London awards since 2015.
Good Causes - We strongly believe in giving back to society and doing the right thing. We have just been Awarded the AgentsGiving award for the money we raised for the Gurkha Trust. We have raised a lot of money for good causes over the years, and firmly believe we can help make a difference.
"Recommend to..."
Share On : 
1 Star Review
By : 'Rico'
Services : Letting(As a Owner)
Would you recommend ? : No
Postcode : W14
12 Jul 2025
People found this helpful0
I recommend you AVOID!!! Shocked at the confrontational and aggressive behaviour from Varol Zafer at Wilmotts. Varol swore and stated he wanted to ‘ditch this instruction’. Also, he withheld our property keys once we had terminated the contract. I felt like he blackmailed us, saying that we wanted our keys, I had to go and see him face to face, which seemed extremely confrontational. With years of experience managing an estate agency, I couldn’t believe that I was dealing with a clown like Varol. And clearly his lack of competence trickled down to his team. Here are a few examples of the terrible service and lack of communication encountered: * Viewing appointments and feedback were not communicated. Despite asking twice this to be done. * Our keys that were left in the property rear access were taken to their office, so we couldn’t access our garden. * Our main point of contact went on holiday 2 weeks and there was no handover nor did anybody know what was going on. I questioned the commission structure was individual which was confirmed, as clearly nobody cared because it wasn’t their ‘deal’. * No proactive advice on the market conditions or what to do regarding price to try and find a suitable tenant. * EPC was never added to the brochure. * I gave written notice and this was not acknowledged until 6 weeks later I’d suggest not wasting your time with Wilmotts like I did. 3 months our property was vacant and I had to deal with a so called estate agent where the right arm didn’t know what the left was doing. All ‘managed’ by Varol… Thankfully, another local agent was on hand to take on our property and it exchanged and completed within 12 weeks. A professional team who knew how to do the basics well. P.S I am still waiting on their complaints procedure and governing body after requesting this over 3 months ago…
Was this helpful?:
By : William Henry Owen Taper
16 Jul 2025Hello, I am afraid you have left a review that does not relate to Willmotts Real Estate Agents. Please could I ask you to remove it. Many thanks
Browse popular links for estate agents, letting agents and properties nearby
Latest Reviews
Lyn Voigt
Caroline Jopp
Excellent service
Charlie
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 95.00% | 94% | £212,000 | £1,500,000 |
| Lettings | 93% | 94% | £830 | £6,000 |
Review Statistics
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
 |  | | | | | | | | |
| 30 | 5 | 152 | 10 | 22 | 0 | 36 | 1 | 21 | 9 |
Areas covered
- Chiswick, Putney, Acton, Barnes, Roehampton, Wimbledon, East Sheen
- Fulham, Kensington, West Kensington, Barons Court, Wandsworth, Balham, Clapham, Honor Oak, Forrest Hill
- Hammersith, Shepheards Bush,
Address
Willmotts
Willmott House, 12 Blacks Road, London, Greater London
W6 9EU
0208 222 9958
Opening Hours
- Monday :
- Tuesday :
- Wednesday :
- Thursday :
- Friday :
- Saturday :
- Sunday :
- 09:00 - 18:00
- 09:00 - 18:00
- 09:00 - 18:00
- 09:00 - 18:00
- 09:00 - 18:00
- 10:00 - 16:00
- Closed
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
Advertise on
- ?Relocation Agent Network
- ?National Homes Network
- ?Move With Us
- allAgents Portal
- OnTheMarket
- Rightmove
- ?Zoopla
Social Media
Members of
Rankings
Latest Properties
No Property Found
No Property Found
Images and Videos
Great company with lovely ...
Share On :
5 Star Review
By : 'Lyn'
Branch : Hammersmith, Willmott House, 12 Blacks Road
Services : Letting( Property Management )
Would you recommend ? : No
26 Aug 2025
People found this helpful0
Great company with lovely staff. Good communication and follow ... Read Full Review
Comments (0)Was this helpful?:
Recommend to ...
Share On :
1 Star Review
By : 'Rico'
Branch : Hammersmith, Willmott House, 12 Blacks Road
Services : Letting( As a Owner )
Would you recommend ? : No
Postcode : W14
12 Jul 2025
People found this helpful0
I recommend you AVOID!!! Shocked at the confrontational and aggressive behaviour from Varol Zafer at Wilmotts. Varol swore and stated he wanted to ‘ditch this instruction’. Also, he withheld our property keys once we had terminated the contract. I felt like he blackmailed us, saying that we ... Read Full Review
Comments (1)Was this helpful?:
By : William Henry Owen Taper
16 Jul 2025Hello, I am afraid you have left a review that does not relate to Willmotts Real Estate Agents. Please could I ask you to remove it. Many...
An all round good experience ...
Share On :
5 Star Review
By : 'Caroline'
Branch : Hammersmith, Willmott House, 12 Blacks Road
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : SW13
21 May 2025
People found this helpful0
Jason made the whole experience of renting out my flat a completely stress free one. He was always at the end of the phone or email need be and I really appreciated his approach and support. Vitalia has made the ongoing care a pleasant experience too. She is always unwaveringly polite and ... Read Full Review
Comments (0)Was this helpful?:
Brilliant ...
Share On :
5 Star Review
By : 'Excellent'
Branch : Hammersmith, Willmott House, 12 Blacks Road
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : W6
21 May 2025
People found this helpful0
Jason was brilliant, very professional and super helpful throughout the sales ... Read Full Review
Comments (0)Was this helpful?:
Great people to work ...
Share On :
5 Star Review
By : 'Charlie'
Branch : Hammersmith, Willmott House, 12 Blacks Road
Services : Letting( As a Owner )
Would you recommend ? : No
21 May 2025
People found this helpful
Great people to work with. Found a buyer within ten ... Read Full Review
Comments (0)Was this helpful?:
157 St Pancras ...
Share On :
5 Star Review
By : 'Alastair'
Branch : Hammersmith, Willmott House, 12 Blacks Road
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : No
19 May 2025
People found this helpful0
I have had a good experience with Willmotts. They have been engaging and helpful in helping with the house buying ... Read Full Review
Comments (0)Was this helpful?:
Severe disappointment in ...
Share On :
1 Star Review
By : 'Sanford'
Branch : Hammersmith, Willmott House, 12 Blacks Road
Services : Letting( As a Owner )
Would you recommend ? : No
Postcode : EC1V
4 Nov 2024
People found this helpful0
Review regarding Willmotts Property Management services: In the years Willmotts has been working with our block, we have seen a rash of Property Managers in and out of the relationship, and in the past year, our RTM has worked really hard to step up our relationship with Willmotts. Sadly, the ... Read Full Review
Attached Files
Comments (3)Was this helpful?:
By : William Taper
22 Nov 2024Hello, I am sorry about how it has worked out between you and Willmotts Service Charge Department and they have had to part waves with the Management company . I am glad Rosie has been of help...
Would highly recommend. ...
Share On :
5 Star Review
By : 'Catherine'
Branch : Hammersmith, Willmott House, 12 Blacks Road
Services : Sales( As a Vendor )
Sold price : £625000
Would you recommend ? : Yes
Postcode : W12
30 Sept 2024
People found this helpful0
Would highly recommend. William Taper was excellent- great communication and did what he said he was going to do - no ... Read Full Review
Comments (0)Was this helpful?:
Great, friendly service from ...
Share On :
5 Star Review
By : 'mary'
Branch : Hammersmith, Willmott House, 12 Blacks Road
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : W12
30 Sept 2024
People found this helpful0
Great, friendly service from start to finish. Efficient communication ... Read Full Review
Comments (0)Was this helpful?:
Excellent ...
Share On :
5 Star Review
By : 'Mark'
Branch : Hammersmith, Willmott House, 12 Blacks Road
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : SW6
12 Aug 2024
People found this helpful0
Willmotts look after my rental flat near Putney Bridge both in terms of management and indeed finding new tenants as and when. I would thoroughly recommend their ... Read Full Review
Comments (0)Was this helpful?:
Lease compliance ...
Share On :
5 Star Review
By : 'sapna'
Branch : Hammersmith, Willmott House, 12 Blacks Road
Services : Property Management
Would you recommend ? : Yes
Postcode : SW13
26 Jul 2024
People found this helpful0
I have been working very closely with Rosie Goodall in relation to deed of covenants and other lease compliance documents. Rosie is so efficient with her communication ensuring i am responded to promptly with all the information needed to help me draft lease compliance documents. Working with Rosie ... Read Full Review
Comments (0)Was this helpful?:
Relationship builder & ...
Share On :
5 Star Review
By : 'Matt'
Branch : Hammersmith, Willmott House, 12 Blacks Road
Services : Sales( As a Vendor )
Sold price : £430000
Would you recommend ? : Yes
Postcode : SW13
4 Jul 2024
People found this helpful0
Will was very proactive throughout the sales process. However, what was even more impressive was that he was always happy to have the occasional call to discuss market conditions etc throughout the decade which I owned the property. In my experience Will is one of a rare breed of agent who ... Read Full Review
Comments (0)Was this helpful?:
Sara Al ...
Share On :
5 Star Review
By : 'Dr.'
Branch : Hammersmith, Willmott House, 12 Blacks Road
Services : Letting( Property Management )
Would you recommend ? : Yes
Postcode : W9
19 Jun 2024
People found this helpful0
Sara Al Tahan, is an excellent, conscientious, extremely timely representative of Willmotts the managing agent. She has a fantastic personality, extremely good listener and first class performer, respondent and a great communicator. She is very quick on responding to problems and her problem ... Read Full Review
Comments (0)Was this helpful?:
A bad joke - avoid at all ...
Share On :
1 Star Review
By : 'Tanya'
Branch : Hammersmith, Willmott House, 12 Blacks Road
Services : Letting( Property Management )
Would you recommend ? : No
Postcode : W12
3 Apr 2024
People found this helpful15
Looking for a block management company who will let your property fall apart while they ignore your emails? Look no further! Our lovely little block (in Shepherds Bush) has been badly neglected under Willmotts. Our roof has been leaking for over 4 YEARS. 2 surveyors said it needs to be fixed ... Read Full Review
Comments (0)Was this helpful?:
Willomtts is the best agency ...
Share On :
5 Star Review
By : 'AJ'
Branch : Hammersmith, Willmott House, 12 Blacks Road
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : W14
13 Nov 2023
People found this helpful0
Willomtts is the best agency experience we have ever had in London! We have been renting a property from them throughout the past three years. They are professional, responsive in time manner and were always helping to solve all the emerging property’s issues while using modern digital ... Read Full Review
Comments (0)Was this helpful?:
If I could give zero stars, I ...
Share On :
1 Star Review
By : 'Ian'
Branch : Hammersmith, Willmott House, 12 Blacks Road
Services : Property Management
Would you recommend ? : No
Postcode : SW6
11 Jul 2023
People found this helpful4
If I could give zero stars, I would. Willmotts have been nothing short of a nightmare to deal with. Here's a summary of my abysmal experience: Unreasonable service charges: They have consistently raised our service charges without any proper consultation or justification. The lack of ... Read Full Review
Comments (3)Was this helpful?:
By : Andy Mundy
25 Jul 2023This is an unfair review, Willmotts disagrees with this version of events. The owner is required to settle annual service charges made under the lease – demanded as per lease provision -...
Best estate agents across ...
Share On :
5 Star Review
By : 'S'
Branch : Hammersmith, Willmott House, 12 Blacks Road
Services : Sales( As a Vendor )
Sold price : £290000
Would you recommend ? : Yes
Postcode : TW1
6 Feb 2023
People found this helpful0
Best estate agents across London. William and Mel have been extremely professional, responsive, and relentless to help us to rent and sell our property. I have trusted our property to them over the years and I have nothing but to be grateful to how good they have been. Thank ... Read Full Review
Comments (0)Was this helpful?:
Excellent support throughout ...
Share On :
5 Star Review
By : 'Aoife'
Branch : Hammersmith, Willmott House, 12 Blacks Road
Services : Letting( As a Tenant )
Rent PCM : £1600
Would you recommend ? : Yes
Postcode : SW18
3 Feb 2023
People found this helpful0
Excellent support throughout 5 year tenancy. Our account manager Vitalia quick to respond to all queries and issues. Handy man Keith pleasant and helpful when required. Having lived in a number of rental properties with various agents in London, the service from Willmott's was by far the ... Read Full Review
Comments (0)Was this helpful?:
Sale of our Barnes Waterside ...
Share On :
5 Star Review
By : 'Clive'
Branch : Hammersmith, Willmott House, 12 Blacks Road
Services : Sales( As a Vendor )
Sold price : £625000
Would you recommend ? : Yes
Postcode : SW13
28 Nov 2022
People found this helpful0
Sale of our Barnes Waterside apartment. Right from initial discussions about timing and strategy for selling the apartment, we received highly professional advice from William Taper. His knowledge of Barnes Waterside is second to none as Willmotts have long been managing agents of the whole ... Read Full Review
Comments (0)Was this helpful?:
I found the Willmott team ...
Share On :
5 Star Review
By : 'F'
Branch : Hammersmith, Willmott House, 12 Blacks Road
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : W12
30 Aug 2022
People found this helpful0
I found the Willmott team absolutely excellent. We let a flat through Stuart and everything went very smoothly, likewise Visalia was flexible throughout. I always found the team responsive and flexible, even through some tricky times. I would thoroughly ... Read Full Review
Comments (0)Was this helpful?:
1 - 20 of 286 items
No Staff Registered
NaN - NaN of items
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
Complaints Procedure As a member of The Property Ombudsman we strictly follow their code of conduct. For full details please contact Willmotts.
Last updated at 10/3/2024, 3:09:00 AM by allAgents
