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Willmotts
4.8/5, 286 Reviews
93% Recommended
95% sales valuation accuracy
93% letting valuation accuracy
94% sales fee satisfaction
94% letting fee satisfaction
Willmotts Real Estate Agents
We have gained a reputation for a high quality service through trust, professionalism and a expert local knowledge. Our Head Office is strategically placed in London with our property experts all over the UK. All of our property experts are on hand to give expert local advice, a firs
t class service, create solutions for our clients and get them the best price. We believe that service is the key to success.
Please call us today and we can help.
Care - Our staff will treat the sale of your home as if it was their mothers. We only have experienced and driven staff in our team so our clients know they will get first class and expert service from the start to the finish.
Results - Many of our team have been with us for over 15 years, are very driven and have a wealth of experience and knowledge leaving no stone unturned to help our vendors achieve the best result.
Experienced - They are very adept at dealing with solicitors to make the whole process run smoothly.
Main point of contact - Our vendors are given direct mobiles and email addresses of their dedicated agent
Feedback - Regular and valuable feedback. WhatsApp groups can be easily set-up if the client wishes.
Stunning Marketing - Presenter led videos. Professional Photos / Floorplans and Videos
Portals - We Advertise on Rightmove, OnTheMarket, Instagram, Invisible Homes, Facebook, Guild of Property Professionals and many more.
Award Winning - We are an award winning Estate Agent and Letting Agent in London, having won Best All-Agents in West London awards since 2015.
Good Causes - We strongly believe in giving back to society and doing the right thing. We have just been Awarded the AgentsGiving award for the money we raised for the Gurkha Trust. We have raised a lot of money for good causes over the years, and firmly believe we can help make a difference.
"Severe disappointment in..."
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1 Star Review
By : 'Sanford Dickert'
Services : Letting(As a Owner)
Would you recommend ? : No
Postcode : EC1V
4 Nov 2024
People found this helpful0
Review regarding Willmotts Property Management services: In the years Willmotts has been working with our block, we have seen a rash of Property Managers in and out of the relationship, and in the past year, our RTM has worked really hard to step up our relationship with Willmotts. Sadly, the PMs are not responsive (those Rosie has been wonderful), the director or the current PM is almost impossible to speak with or schedule a time (three one hour appointments in six months; and one cancelled after THEY pursued me to schedule the specific appointment and I shifted time to accomplish it). Their IT systems and business process to manage and maintain our finances have been slow, inaccurate and often confusing - and outright frightening. Even their letters to Leaseholders are fraught with confusion and have caused problems in their accounting accuracies, but even their letters lack sympathy for their customers who rely on their advice and service. Whilst this is a complaint on Trustpilot Review, we are STILL trying to work with them - especially such a storied company that has been around almost 100 years. Maybe a negative review might inspire them to engage and work to help out a proactive RTM working to make a better Property Management relationship work. It would be a sad day if they continued to try to cause a relationship -- that they fought hard to get from London Block years ago -- to whither and die. It makes a person wonder - do they actually care for our custom?
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By : William Taper
22 Nov 2024Hello, I am sorry about how it has worked out between you and Willmotts Service Charge Department and they have had to part waves with the Management company . I am glad Rosie has been of help and we wish you all the best for the future. As Willmotts Real Estate Agency we always strive to provide the best service possible and I am sorry if the Block Management Company has not provided this for you. I
By : Sanford Dickert
26 Feb 2025William - thank you for the response - whilst it took a while to even see this response (it is now Feb 26th, 2025), your reply has me confused. You seem to suggest that the problem was with the Willmotts Service Charge Department - and they have have to part ways (not waves) with OUR Management Company? I am sorry - but this makes very little sense. WIllmotts -- after being such a poor performing PM -- where we tried desperately to work with the Sr Property Manager - finally improved AFTER receiving a Formal Complaint Letter and saying that they have "re-evaluated their business model to reduce engagement with smaller properties" - which is quite funny, since I have a list of single family homes and smaller RTMs Willmotts works with today. Now, after being served with a 2nd Complaint Letter - they still have not completed the handover for our NEW PM and are delayed in responding to the 2nd letter - even following their own procedure. While the Real Estate Company may be top-notch, the Property Management Company has been dismal in its performance - IMO. I attach the 2nd Complaint Letter for others to consume.
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By : William Henry Owen Taper
28 Feb 2025Many thanks Sanford, I understand your frustration, but this review is for estate agents not for block management hence why I am requesting it be removed. Please feel free to review block management company / department on Trustpilot / Google etc. I just feel its a bit unfair to tarnish the reputation the team has tried so hard over the years to build up and the clients it has helped. Best Wishes william
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Latest Reviews
Lyn Voigt
Caroline Jopp
Excellent service
Charlie
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 95.00% | 94% | £212,000 | £1,500,000 |
| Lettings | 93% | 94% | £830 | £6,000 |
Review Statistics
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
 |  | | | | | | | | |
| 30 | 5 | 152 | 10 | 22 | 0 | 36 | 1 | 21 | 9 |
Areas covered
- Chiswick, Putney, Acton, Barnes, Roehampton, Wimbledon, East Sheen
- Fulham, Kensington, West Kensington, Barons Court, Wandsworth, Balham, Clapham, Honor Oak, Forrest Hill
- Hammersith, Shepheards Bush,
Address
Willmotts
Willmott House, 12 Blacks Road, London, Greater London
W6 9EU
0208 222 9958
Opening Hours
- Monday :
- Tuesday :
- Wednesday :
- Thursday :
- Friday :
- Saturday :
- Sunday :
- 09:00 - 18:00
- 09:00 - 18:00
- 09:00 - 18:00
- 09:00 - 18:00
- 09:00 - 18:00
- 10:00 - 16:00
- Closed
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
Advertise on
- ?Relocation Agent Network
- ?National Homes Network
- ?Move With Us
- allAgents Portal
- OnTheMarket
- Rightmove
- ?Zoopla
Social Media
Members of
Rankings
Latest Properties
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Images and Videos
Great company with lovely ...
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5 Star Review
By : 'Lyn'
Branch : Hammersmith, Willmott House, 12 Blacks Road
Services : Letting( Property Management )
Would you recommend ? : No
26 Aug 2025
People found this helpful0
Great company with lovely staff. Good communication and follow ... Read Full Review
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Recommend to ...
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1 Star Review
By : 'Rico'
Branch : Hammersmith, Willmott House, 12 Blacks Road
Services : Letting( As a Owner )
Would you recommend ? : No
Postcode : W14
12 Jul 2025
People found this helpful0
I recommend you AVOID!!! Shocked at the confrontational and aggressive behaviour from Varol Zafer at Wilmotts. Varol swore and stated he wanted to ‘ditch this instruction’. Also, he withheld our property keys once we had terminated the contract. I felt like he blackmailed us, saying that we ... Read Full Review
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By : William Henry Owen Taper
16 Jul 2025Hello, I am afraid you have left a review that does not relate to Willmotts Real Estate Agents. Please could I ask you to remove it. Many...
An all round good experience ...
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5 Star Review
By : 'Caroline'
Branch : Hammersmith, Willmott House, 12 Blacks Road
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : SW13
21 May 2025
People found this helpful0
Jason made the whole experience of renting out my flat a completely stress free one. He was always at the end of the phone or email need be and I really appreciated his approach and support. Vitalia has made the ongoing care a pleasant experience too. She is always unwaveringly polite and ... Read Full Review
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Brilliant ...
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5 Star Review
By : 'Excellent'
Branch : Hammersmith, Willmott House, 12 Blacks Road
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : W6
21 May 2025
People found this helpful0
Jason was brilliant, very professional and super helpful throughout the sales ... Read Full Review
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Great people to work ...
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5 Star Review
By : 'Charlie'
Branch : Hammersmith, Willmott House, 12 Blacks Road
Services : Letting( As a Owner )
Would you recommend ? : No
21 May 2025
People found this helpful
Great people to work with. Found a buyer within ten ... Read Full Review
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157 St Pancras ...
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5 Star Review
By : 'Alastair'
Branch : Hammersmith, Willmott House, 12 Blacks Road
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : No
19 May 2025
People found this helpful0
I have had a good experience with Willmotts. They have been engaging and helpful in helping with the house buying ... Read Full Review
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Severe disappointment in ...
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1 Star Review
By : 'Sanford'
Branch : Hammersmith, Willmott House, 12 Blacks Road
Services : Letting( As a Owner )
Would you recommend ? : No
Postcode : EC1V
4 Nov 2024
People found this helpful0
Review regarding Willmotts Property Management services: In the years Willmotts has been working with our block, we have seen a rash of Property Managers in and out of the relationship, and in the past year, our RTM has worked really hard to step up our relationship with Willmotts. Sadly, the ... Read Full Review
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Comments (3)Was this helpful?:
By : William Taper
22 Nov 2024Hello, I am sorry about how it has worked out between you and Willmotts Service Charge Department and they have had to part waves with the Management company . I am glad Rosie has been of help...
Would highly recommend. ...
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5 Star Review
By : 'Catherine'
Branch : Hammersmith, Willmott House, 12 Blacks Road
Services : Sales( As a Vendor )
Sold price : £625000
Would you recommend ? : Yes
Postcode : W12
30 Sept 2024
People found this helpful0
Would highly recommend. William Taper was excellent- great communication and did what he said he was going to do - no ... Read Full Review
Comments (0)Was this helpful?:
Great, friendly service from ...
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5 Star Review
By : 'mary'
Branch : Hammersmith, Willmott House, 12 Blacks Road
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : W12
30 Sept 2024
People found this helpful0
Great, friendly service from start to finish. Efficient communication ... Read Full Review
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Excellent ...
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5 Star Review
By : 'Mark'
Branch : Hammersmith, Willmott House, 12 Blacks Road
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : SW6
12 Aug 2024
People found this helpful0
Willmotts look after my rental flat near Putney Bridge both in terms of management and indeed finding new tenants as and when. I would thoroughly recommend their ... Read Full Review
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Lease compliance ...
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5 Star Review
By : 'sapna'
Branch : Hammersmith, Willmott House, 12 Blacks Road
Services : Property Management
Would you recommend ? : Yes
Postcode : SW13
26 Jul 2024
People found this helpful0
I have been working very closely with Rosie Goodall in relation to deed of covenants and other lease compliance documents. Rosie is so efficient with her communication ensuring i am responded to promptly with all the information needed to help me draft lease compliance documents. Working with Rosie ... Read Full Review
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Relationship builder & ...
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5 Star Review
By : 'Matt'
Branch : Hammersmith, Willmott House, 12 Blacks Road
Services : Sales( As a Vendor )
Sold price : £430000
Would you recommend ? : Yes
Postcode : SW13
4 Jul 2024
People found this helpful0
Will was very proactive throughout the sales process. However, what was even more impressive was that he was always happy to have the occasional call to discuss market conditions etc throughout the decade which I owned the property. In my experience Will is one of a rare breed of agent who ... Read Full Review
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Sara Al ...
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5 Star Review
By : 'Dr.'
Branch : Hammersmith, Willmott House, 12 Blacks Road
Services : Letting( Property Management )
Would you recommend ? : Yes
Postcode : W9
19 Jun 2024
People found this helpful0
Sara Al Tahan, is an excellent, conscientious, extremely timely representative of Willmotts the managing agent. She has a fantastic personality, extremely good listener and first class performer, respondent and a great communicator. She is very quick on responding to problems and her problem ... Read Full Review
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A bad joke - avoid at all ...
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1 Star Review
By : 'Tanya'
Branch : Hammersmith, Willmott House, 12 Blacks Road
Services : Letting( Property Management )
Would you recommend ? : No
Postcode : W12
3 Apr 2024
People found this helpful15
Looking for a block management company who will let your property fall apart while they ignore your emails? Look no further! Our lovely little block (in Shepherds Bush) has been badly neglected under Willmotts. Our roof has been leaking for over 4 YEARS. 2 surveyors said it needs to be fixed ... Read Full Review
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Willomtts is the best agency ...
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5 Star Review
By : 'AJ'
Branch : Hammersmith, Willmott House, 12 Blacks Road
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : W14
13 Nov 2023
People found this helpful0
Willomtts is the best agency experience we have ever had in London! We have been renting a property from them throughout the past three years. They are professional, responsive in time manner and were always helping to solve all the emerging property’s issues while using modern digital ... Read Full Review
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If I could give zero stars, I ...
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1 Star Review
By : 'Ian'
Branch : Hammersmith, Willmott House, 12 Blacks Road
Services : Property Management
Would you recommend ? : No
Postcode : SW6
11 Jul 2023
People found this helpful4
If I could give zero stars, I would. Willmotts have been nothing short of a nightmare to deal with. Here's a summary of my abysmal experience: Unreasonable service charges: They have consistently raised our service charges without any proper consultation or justification. The lack of ... Read Full Review
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By : Andy Mundy
25 Jul 2023This is an unfair review, Willmotts disagrees with this version of events. The owner is required to settle annual service charges made under the lease – demanded as per lease provision -...
Best estate agents across ...
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5 Star Review
By : 'S'
Branch : Hammersmith, Willmott House, 12 Blacks Road
Services : Sales( As a Vendor )
Sold price : £290000
Would you recommend ? : Yes
Postcode : TW1
6 Feb 2023
People found this helpful0
Best estate agents across London. William and Mel have been extremely professional, responsive, and relentless to help us to rent and sell our property. I have trusted our property to them over the years and I have nothing but to be grateful to how good they have been. Thank ... Read Full Review
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Excellent support throughout ...
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5 Star Review
By : 'Aoife'
Branch : Hammersmith, Willmott House, 12 Blacks Road
Services : Letting( As a Tenant )
Rent PCM : £1600
Would you recommend ? : Yes
Postcode : SW18
3 Feb 2023
People found this helpful0
Excellent support throughout 5 year tenancy. Our account manager Vitalia quick to respond to all queries and issues. Handy man Keith pleasant and helpful when required. Having lived in a number of rental properties with various agents in London, the service from Willmott's was by far the ... Read Full Review
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Sale of our Barnes Waterside ...
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5 Star Review
By : 'Clive'
Branch : Hammersmith, Willmott House, 12 Blacks Road
Services : Sales( As a Vendor )
Sold price : £625000
Would you recommend ? : Yes
Postcode : SW13
28 Nov 2022
People found this helpful0
Sale of our Barnes Waterside apartment. Right from initial discussions about timing and strategy for selling the apartment, we received highly professional advice from William Taper. His knowledge of Barnes Waterside is second to none as Willmotts have long been managing agents of the whole ... Read Full Review
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I found the Willmott team ...
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5 Star Review
By : 'F'
Branch : Hammersmith, Willmott House, 12 Blacks Road
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : W12
30 Aug 2022
People found this helpful0
I found the Willmott team absolutely excellent. We let a flat through Stuart and everything went very smoothly, likewise Visalia was flexible throughout. I always found the team responsive and flexible, even through some tricky times. I would thoroughly ... Read Full Review
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
Complaints Procedure As a member of The Property Ombudsman we strictly follow their code of conduct. For full details please contact Willmotts.
Last updated at 10/3/2024, 3:09:00 AM by allAgents
