The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry

4.8/5, 286 Reviews
93% Recommended
95% sales valuation accuracy
93% letting valuation accuracy
94% sales fee satisfaction
94% letting fee satisfaction

Stuart
By : 'Alastair'
Services : Sales(Prospective Vendor/Buyer)
Would you recommend ? : No
I have had a good experience with Willmotts. They have been engaging and helpful in helping with the house buying process.
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 95.00% | 94% | £212,000 | £1,500,000 |
| Lettings | 93% | 94% | £830 | £6,000 |
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 30 | 5 | 152 | 10 | 22 | 0 | 36 | 1 | 21 | 9 |
Willmotts
Willmott House, 12 Blacks Road, London, Greater London
W6 9EU
0208 222 9958



By : 'Lyn'
Branch : Hammersmith, Willmott House, 12 Blacks Road
Services : Letting( Property Management )
Would you recommend ? : No
Great company with lovely staff. Good communication and follow ... Read Full Review
By : 'Rico'
Branch : Hammersmith, Willmott House, 12 Blacks Road
Services : Letting( As a Owner )
Would you recommend ? : No
Postcode : W14
I recommend you AVOID!!! Shocked at the confrontational and aggressive behaviour from Varol Zafer at Wilmotts. Varol swore and stated he wanted to ‘ditch this instruction’. Also, he withheld our property keys once we had terminated the contract. I felt like he blackmailed us, saying that we ... Read Full Review
By : William Henry Owen Taper
16 Jul 2025Hello, I am afraid you have left a review that does not relate to Willmotts Real Estate Agents. Please could I ask you to remove it. Many...


By : 'Caroline'
Branch : Hammersmith, Willmott House, 12 Blacks Road
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : SW13
Jason made the whole experience of renting out my flat a completely stress free one. He was always at the end of the phone or email need be and I really appreciated his approach and support. Vitalia has made the ongoing care a pleasant experience too. She is always unwaveringly polite and ... Read Full Review

By : 'Excellent'
Branch : Hammersmith, Willmott House, 12 Blacks Road
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : W6
Jason was brilliant, very professional and super helpful throughout the sales ... Read Full Review
By : 'Charlie'
Branch : Hammersmith, Willmott House, 12 Blacks Road
Services : Letting( As a Owner )
Would you recommend ? : No
Great people to work with. Found a buyer within ten ... Read Full Review

By : 'Alastair'
Branch : Hammersmith, Willmott House, 12 Blacks Road
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : No
I have had a good experience with Willmotts. They have been engaging and helpful in helping with the house buying ... Read Full Review
By : 'Sanford'
Branch : Hammersmith, Willmott House, 12 Blacks Road
Services : Letting( As a Owner )
Would you recommend ? : No
Postcode : EC1V
Review regarding Willmotts Property Management services: In the years Willmotts has been working with our block, we have seen a rash of Property Managers in and out of the relationship, and in the past year, our RTM has worked really hard to step up our relationship with Willmotts. Sadly, the ... Read Full Review

By : William Taper
22 Nov 2024Hello, I am sorry about how it has worked out between you and Willmotts Service Charge Department and they have had to part waves with the Management company . I am glad Rosie has been of help...


By : 'Catherine'
Branch : Hammersmith, Willmott House, 12 Blacks Road
Services : Sales( As a Vendor )
Sold price : £625000
Would you recommend ? : Yes
Postcode : W12
Would highly recommend. William Taper was excellent- great communication and did what he said he was going to do - no ... Read Full Review

By : 'mary'
Branch : Hammersmith, Willmott House, 12 Blacks Road
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : W12
Great, friendly service from start to finish. Efficient communication ... Read Full Review

By : 'Mark'
Branch : Hammersmith, Willmott House, 12 Blacks Road
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : SW6
Willmotts look after my rental flat near Putney Bridge both in terms of management and indeed finding new tenants as and when. I would thoroughly recommend their ... Read Full Review

By : 'sapna'
Branch : Hammersmith, Willmott House, 12 Blacks Road
Services : Property Management
Would you recommend ? : Yes
Postcode : SW13
I have been working very closely with Rosie Goodall in relation to deed of covenants and other lease compliance documents. Rosie is so efficient with her communication ensuring i am responded to promptly with all the information needed to help me draft lease compliance documents. Working with Rosie ... Read Full Review

By : 'Matt'
Branch : Hammersmith, Willmott House, 12 Blacks Road
Services : Sales( As a Vendor )
Sold price : £430000
Would you recommend ? : Yes
Postcode : SW13
Will was very proactive throughout the sales process. However, what was even more impressive was that he was always happy to have the occasional call to discuss market conditions etc throughout the decade which I owned the property. In my experience Will is one of a rare breed of agent who ... Read Full Review
By : 'Dr.'
Branch : Hammersmith, Willmott House, 12 Blacks Road
Services : Letting( Property Management )
Would you recommend ? : Yes
Postcode : W9
Sara Al Tahan, is an excellent, conscientious, extremely timely representative of Willmotts the managing agent. She has a fantastic personality, extremely good listener and first class performer, respondent and a great communicator. She is very quick on responding to problems and her problem ... Read Full Review

By : 'Tanya'
Branch : Hammersmith, Willmott House, 12 Blacks Road
Services : Letting( Property Management )
Would you recommend ? : No
Postcode : W12
Looking for a block management company who will let your property fall apart while they ignore your emails? Look no further! Our lovely little block (in Shepherds Bush) has been badly neglected under Willmotts. Our roof has been leaking for over 4 YEARS. 2 surveyors said it needs to be fixed ... Read Full Review

By : 'AJ'
Branch : Hammersmith, Willmott House, 12 Blacks Road
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : W14
Willomtts is the best agency experience we have ever had in London! We have been renting a property from them throughout the past three years. They are professional, responsive in time manner and were always helping to solve all the emerging property’s issues while using modern digital ... Read Full Review
By : 'Ian'
Branch : Hammersmith, Willmott House, 12 Blacks Road
Services : Property Management
Would you recommend ? : No
Postcode : SW6
If I could give zero stars, I would. Willmotts have been nothing short of a nightmare to deal with. Here's a summary of my abysmal experience: Unreasonable service charges: They have consistently raised our service charges without any proper consultation or justification. The lack of ... Read Full Review
By : Andy Mundy
25 Jul 2023This is an unfair review, Willmotts disagrees with this version of events. The owner is required to settle annual service charges made under the lease – demanded as per lease provision -...


By : 'S'
Branch : Hammersmith, Willmott House, 12 Blacks Road
Services : Sales( As a Vendor )
Sold price : £290000
Would you recommend ? : Yes
Postcode : TW1
Best estate agents across London. William and Mel have been extremely professional, responsive, and relentless to help us to rent and sell our property. I have trusted our property to them over the years and I have nothing but to be grateful to how good they have been. Thank ... Read Full Review

By : 'Aoife'
Branch : Hammersmith, Willmott House, 12 Blacks Road
Services : Letting( As a Tenant )
Rent PCM : £1600
Would you recommend ? : Yes
Postcode : SW18
Excellent support throughout 5 year tenancy. Our account manager Vitalia quick to respond to all queries and issues. Handy man Keith pleasant and helpful when required. Having lived in a number of rental properties with various agents in London, the service from Willmott's was by far the ... Read Full Review

By : 'Clive'
Branch : Hammersmith, Willmott House, 12 Blacks Road
Services : Sales( As a Vendor )
Sold price : £625000
Would you recommend ? : Yes
Postcode : SW13
Sale of our Barnes Waterside apartment. Right from initial discussions about timing and strategy for selling the apartment, we received highly professional advice from William Taper. His knowledge of Barnes Waterside is second to none as Willmotts have long been managing agents of the whole ... Read Full Review


By : 'F'
Branch : Hammersmith, Willmott House, 12 Blacks Road
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : W12
I found the Willmott team absolutely excellent. We let a flat through Stuart and everything went very smoothly, likewise Visalia was flexible throughout. I always found the team responsive and flexible, even through some tricky times. I would thoroughly ... Read Full Review
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Last updated at 10/3/2024, 3:09:00 AM by allAgents