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Leeds, LS2

1.6/5, 46 Reviews
13% Recommended

50% letting valuation accuracy

24% letting fee satisfaction

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"Completely hopeless..."

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1 Star Review

By : 'Leeds bridgford'
Services :
Would you recommend ? : No
Postcode : LS9

27 May 2025
People found this helpful1

If you're a landlord considering working with this agency, do not ignore the reviews. Run in the opposite direction because it will be very painful. Bridgford placed a tenant in my property who, over the course of 12 months, failed to pay a single penny in rent, caused serious damage, and had to be removed via court proceedings and bailiff enforcement. The financial and emotional toll has been overwhelming. In my opinion, the most shocking part was the complete lack of professionalism and accountability shown by Alia and the entire team at the Leeds branch. Throughout the tenancy, I found them to be noncommunicative, disinterested, and entirely unresponsive to the escalating situation. No inspections, no proper vetting, no updates — just silence, until I was left to handle the legal and physical fallout entirely on my own. In my experience, this agency has no effective screening process, no aftercare, and no genuine duty of care towards landlords. I’ve had better outcomes selfmanaging my properties with a simple £20 vetting than I did trusting Bridgford's — who ultimately cost me thousands. Landlords — avoid Bridgford's like the plague. If you value your property, your peace of mind, or your bank balance — stay far away. Just take a look at the before and after photos. The house handed over to Bridgford versus the house 12 months under Brigford management.


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    Latest Reviews
    Performance Statistics
    ServicesValuationFeesMin Price of property reviewedMax Price of property reviewed
    Letting50%24.00%£550£2,000
    Address

    Bridgfords
    2 Cherry Tree WalkLeeds, West Yorkshire
    LS2 7EB
    01134270131

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    Completely hopeless ...

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    1 Star Review

    By : 'Leeds'
    Services : Letting( As a Owner )
    Would you recommend ? : No
    Postcode : LS9

    27 May 2025
    People found this helpful1

    If you're a landlord considering working with this agency, do not ignore the reviews. Run in the opposite direction because it will be very painful. Bridgford placed a tenant in my property who, over the course of 12 months, failed to pay a single penny in rent, caused serious damage, and had to... Read Full Review


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    AVOID AVOID ...

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    1 Star Review
    UserName

    By : 'Edward'
    Services : Letting( As a Tenant )
    Would you recommend ? : No
    Postcode : LS9

    27 Nov 2024
    People found this helpful1

    AVOID AVOID AVOID. When we moved into our apartment, there was damage to both bedroom walls due to nails/plugs having been installed by a previous tenant. The check-in report provided by Bridgfords carefully avoided any photos of those parts of the walls in particular, and made no mention of the... Read Full Review

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    Provision for a zero star ...

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    1 Star Review

    By : 'Ada'
    Services : Letting( As a Tenant )
    Would you recommend ? : No
    Postcode : LS9

    22 Nov 2024
    People found this helpful0

    Provision for a zero star please They are the worst. Don't... Read Full Review

    Comments (0)Was this helpful?:
    Incompetent property ...

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    1 Star Review
    UserName

    By : 'Jay'
    Services : Letting( As a Owner )
    Would you recommend ? : No
    Postcode : LS18

    7 Nov 2024
    People found this helpful0

    Only reason I'm giving 1 star is because I can't give them zero. Horrendous property agency - completely incompetent of managing my... Read Full Review

    Comments (0)Was this helpful?:
    Agent Never Showed ...

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    1 Star Review
    UserName

    By : 'KJ'
    Services : Letting( As a Tenant )
    Rent PCM : £900
    Would you recommend ? : No
    Postcode : LS9

    12 Aug 2024
    People found this helpful0

    Wasted my time to come all the way from Sheffield to Leeds for viewing a property. The agent was never present at the time and place of meeting. Called the company and they said someone will be coming at location soon but 20 minutes past no one was there. Shameful and absolutely... Read Full Review


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    If I could give them zero ...

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    1 Star Review

    By : 'Chloe'
    Services : Letting( As a Tenant )
    Rent PCM : £900
    Would you recommend ? : No
    Postcode : LS28

    3 Aug 2024
    People found this helpful1

    If I could give them zero stars I would. Absolutely shocking service and they’re purposely obstructive when it comes to reporting and completing repairs in a timely manner. They rely on tenants not knowing the law or their... Read Full Review

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    The only reason they have one ...

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    1 Star Review
    UserName

    UserName

    By : 'Lee'
    Services : Letting( As a Tenant )
    Would you recommend ? : No
    Postcode : LS9

    8 May 2024
    People found this helpful0

    The only reason they have one star is because I cant give them zero. Shocking irresponsible agent. As I type my sons flat is still flooding with water from the flat above for 3 days! The emergency number LIV cant help, the concierge cant help, the fire brigade cant yet help, impossible to contact... Read Full Review

    Comments (0)Was this helpful?:
    waste of ...

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    1 Star Review

    By : 'Mark'
    Services : Sales( Prospective Vendor/Buyer )
    Would you recommend ? : No
    Postcode : LS12

    24 Apr 2024
    People found this helpful0

    Feel like I am wasting my time even leaving a review for this agency, Called and left messages for call back many many times, not once I received a call from them. Every time I called, it went to voice mail. Not sure if anyone is working, or if any one is... Read Full Review

    Comments (0)Was this helpful?:
    The worst experience with an ...

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    1 Star Review

    By : 'Simona'
    Services : Letting( As a Tenant )
    Would you recommend ? : No
    Postcode : LS1

    4 Mar 2024
    People found this helpful1

    The worst experience with an agency I have ever had. They called me even in the night during my holidays to have immediately a payment via call, and even before I read a contract! Then when I asked to bring me to the flat they told me to get the keys and go find the flat by myself. They are... Read Full Review

    Comments (0)Was this helpful?:
    Awesome ...

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    5 Star Review

    By : 'Heidi'
    Services : Letting( As a Tenant )
    Rent PCM : £1000
    Would you recommend ? : Yes
    Postcode : LS28

    21 Feb 2024
    People found this helpful0

    What a great team. it has been a pleasure dealing with this office to handle our move. Polite, friendly, efficient and prompt. great communication and very helpful staff, going above and... Read Full Review

    Comments (0)Was this helpful?:
    Awesome ...

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    5 Star Review

    By : 'Heidi'
    Services : Letting( As a Tenant )
    Rent PCM : £1000
    Would you recommend ? : Yes
    Postcode : LS28

    21 Feb 2024
    People found this helpful0

    What a great team. it has been a pleasure dealing with this office to handle our move. Polite, friendly, efficient and prompt. great communication and very helpful staff, going above and... Read Full Review

    Comments (0)Was this helpful?:
    Terrible agency!! Terrible ...

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    1 Star Review

    By : 'Stella'
    Services : Letting( As a Tenant )
    Would you recommend ? : No
    Postcode : LS10

    8 Dec 2023
    People found this helpful0

    Terrible agency!! Terrible communication!!! Been booked for viewing, saying tenant not free and postpone to next day. And then next day no show again, when I call they said tenant not free again and need to postlone again.. on the 3rd day once again cancelled my viewing saying the property was... Read Full Review

    Comments (0)Was this helpful?:
    Scam!! Was moved into flat ...

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    1 Star Review

    By : 'n/a'
    Services : Letting( As a Tenant )
    Would you recommend ? : No
    Postcode : LS9

    17 Aug 2023
    People found this helpful0

    Scam!! Was moved into flat which was absolutely filthy and mouldy, with broken vital amenities and was told after signing the contract these would not be fixed anymore. It was disgusting. Do NOT sign here please for your own... Read Full Review

    Comments (0)Was this helpful?:
    Haven't met worst ...

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    1 Star Review
    UserName

    By : 'RAFAEL'
    Services : Letting( As a Prospective Landlord/Tenant )
    Would you recommend ? : No
    Postcode : LS10

    2 May 2023
    People found this helpful0

    Haven't met worst Customer Service than this. I am/was a potential client but they just do not answer the phone or reply my e-mails. I had a viewing scheduled and tried to contact them to confirm. Called multiple times and when someone finally answered the agent simply said it was not fair... Read Full Review

    Comments (0)Was this helpful?:
    Flat from ...

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    1 Star Review
    UserName

    UserName

    By : 'N/a'
    Services : Letting( As a Tenant )
    Would you recommend ? : No
    Postcode : LS9

    1 Feb 2023
    People found this helpful0

    Was moved im to a dirty ,unhygienic , hazardous flat. Unfortunately did not notice at the viewing as the viewing was rushed and was also told the property would be clean prior to moving in. Mouldy, rotting food in fridge/ freezer , dirt on the floor, leaking boiler which had leaked in to the... Read Full Review


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    Chaos management by ...

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    1 Star Review
    UserName

    By : 'Satya'
    Services : Letting( As a Owner )
    Would you recommend ? : No
    Postcode : LS2

    8 Sept 2022
    People found this helpful2

    My flat was under the management of Bridgefords. It's really difficult to get hold of their phone lines, response is horrible, charges were unfair, got tenants into the property who caused chaos to neighbours and to me. And, finally they provided wrong evidence to zero deposit scheme that... Read Full Review

    Comments (0)Was this helpful?:
    Amazing Amazing ...

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    5 Star Review
    UserName

    By : 'Adam'
    Services : Letting( As a Tenant )
    Rent PCM : £800
    Would you recommend ? : No
    Postcode : LS9

    18 Aug 2022
    People found this helpful0

    Trying to get in the Leeds market feels next to impossible. Thomas, Alia and the whole team at Bridgefords made it very doable. Felt like a mountain until I met their team. They found a perfect little apartment that met all my needs, helped me negotiate and not to mention their kind and friendly... Read Full Review

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    Couldn’t event give ...

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    1 Star Review
    UserName

    By : 'Rachel'
    Services : Letting( As a Tenant )
    Rent PCM : £775
    Would you recommend ? : No
    Postcode : LS10

    11 Jul 2022
    People found this helpful0

    Couldn’t event give them 0.5 stars. SCAM. SCAM. Avoid Alia and her team. They are liars. I got the flat without viewing in person but got sent a video n also called up to ask more about details. Told me the flat facing riverside but it isn’t. STAY AWAY from them. They fault... Read Full Review

    Comments (0)Was this helpful?:
    Scam scam scam. Got the flat ...

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    1 Star Review
    UserName

    UserName

    By : 'Rachel'
    Services : Letting( As a Tenant )
    Rent PCM : £775
    Would you recommend ? : No
    Postcode : LS10

    27 Jun 2022
    People found this helpful0

    Scam scam scam. Got the flat without physical viewing but they sent me the video instead. Told me on the phone the flat is facing riverside but it isnt. False advertisement. Turned out its absolutely awful as its mouldy and furniture was broken. Called them up and nothing ever sorted and they... Read Full Review


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    What a bunch of time wasters ...

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    1 Star Review
    UserName

    By : 'Richard'
    Services : Letting( As a Owner )
    Rent PCM : £1100
    Would you recommend ? : No
    Postcode : LS10

    17 Jun 2022
    People found this helpful1

    What a bunch of time wasters especially Alia Gould. They need to realise that if you are going to tell lies you need a good memory. If you are going to tell lies don't do it via email. I score them at minus 5... Read Full Review

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    Awards won by Bridgfords, Leeds LS2 7EB