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Muve

0/5, 36 Reviews
5% Recommended

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Muve are a team of qualified conveyancers, helping people nationwide buy and sell their properties quickly and efficiently.
"DO NOT USE MUVE..."

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1 Star Review

By : 'Harry'
Services :
Would you recommend ? : No
Postcode : DA4

5 May 2025
People found this helpful1

DO NOT USE MUVE CONVEYANCING!!!! Please do not be fooled by all the AI reviews placed on the Trustpilot. Muve are the most incompetent company I’ve ever dealt with and made my life hell almost 6 months. I can’t express the stress and frustration experienced caused by ‘conveyancers’ based in Sri Lanka that simply do not understand the process nor have the ability to deal with it. There were 3 people in my chain including a cash buyer and one going into rented so on paper, a very straight forward transaction. More so, 2 of us were using Muve as were ensured this would make it more seamless. Muve were instructed on the 18th of November with ample time before the stamp duty holiday finishing on the 31st March but due to countless issues, unfortunately this did not happen. The main reason is due to Prageeth (my 1st of 3 handlers) as it came to light in February (over 8 weeks after instruction) that the management pack (my flat being leasehold) had not been requested by Muve, despite me providing all information the management company 8 weeks prior. Naturally this was very concerning but to make things worse, at this point that Prageeth simply stopped replying to emails. This went on 2 weeks and eventually after me emailing 45 times per day, another handler was appointed. Prageeths ‘manager’, Roger was copied into all emails but did not respond at any point during the 5 and a half months - not convinced he even exists! This left me chasing the management company on their behalf, as well as the service charge company then forwarding their emails as Muve were lying by saying they hadn’t sent them!! Should the management pack not have been left dormant 8 weeks and provided Muve didn’t have any other disasters, the would have been competed prior to the stamp duty holiday. Unfortunately, due to the above and various other issues experienced along the way, I was the left to foot £2,500 additional stamp duty, £800 additional mortgage payment as my rate expired on 31st march and on top, additional leaseholdmanagement fees as they reset on this date. All in all, due to Muves incompetence I’ve absorbed over £4,000 in charges, above what the conveyancing costs already are. As the company is based in Sri Lanka, you cannot talk to anyone on the phone and emailing is also a waste of time. Multiple completion dates were failed by Muve and all they could do was blame the other side, which was more frustrating, as this was also Muve. After discussing with the others in the chain post completion, they are also complaining with the service provided by Muve - even the party who hadn’t used Muve as they went into rented on the agreed completion date, which was failed and ended up being 4 weeks later. There are hundreds of seemingly perfect reviews on here which manage to dilute the genuine ones but don’t be fooled, as I was!! Please use an actual conveyancing firm who are capable of doing their job.

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Caushaal and jordan are very ...

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5 Star Review

By : 'Hadin'
Branch : Richmond TW9 1DL, Oriel House, 26 The Quadrant
Services : 3087
Would you recommend ? : Yes
Postcode : BN15

17 Nov 2025
People found this helpful0

Caushaal and jordan are very experienced, and very good Ill recommend them and I'll use them ... Read Full Review

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DO NOT MAKE THE MISTAKE of ...

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1 Star Review

By : 'EMC'
Branch : Richmond TW9 1DL, Oriel House, 26 The Quadrant
Services : 3087
Would you recommend ? : No
Postcode : BH2

26 Jun 2025
People found this helpful0

Worst conveyancer I ever dealt with. Extremely slow, unprofessional. Poor communication. After 8 weeks of torture I decided to go to a real conveyancing firm. All those positive reviews are fake and I doubt anyone has anything good to share about this firm. This company does not even properly exist ... Read Full Review

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Comments on Agent Fees

No Move No fee Scam

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Muve might look cheap up ...

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1 Star Review

By : 'Scott'
Branch : Richmond TW9 1DL, Oriel House, 26 The Quadrant
Services : 3087
Would you recommend ? : No
Postcode : NE28

26 Jun 2025
People found this helpful0

Using Muve was one of the most stressful decisions I have ever made. Because of their delays and incompetence I had to stay on a lender’s standard variable rate a full year. That alone cost me over £4000 in extra interest. The entire process took more than 15 months. It should have taken a few. ... Read Full Review

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Amazing Service from Start to ...

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5 Star Review

By : 'Callum'
Branch : Richmond TW9 1DL, Oriel House, 26 The Quadrant
Services : 3087
Would you recommend ? : Yes
Postcode : HA3

13 Jun 2025
People found this helpful0

Amazing Service from Start to finish. Thank you Muve making our dream come . ... Read Full Review

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Please read and seriously ...

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1 Star Review

By : 'Richard'
Branch : Richmond TW9 1DL, Oriel House, 26 The Quadrant
Services : 3087
Would you recommend ? : No
Postcode : SN12

11 Jun 2025
People found this helpful1

Please read and seriously consider before using MUVE. From start to finish, my experience with MUVE has been marked by incompetence and a clear inability to carry out even basic tasks. First, there was a delay because MUVE claimed they had not received the solicitor’s copy of my mortgage offer. ... Read Full Review

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Went with these solicitors ...

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1 Star Review

By : 'Ai'
Branch : Richmond TW9 1DL, Oriel House, 26 The Quadrant
Services : 3087
Would you recommend ? : No
Postcode : B63

2 Jun 2025
People found this helpful0

Went with these solicitors the low price due to first time home on a budget. Trust pilot seemed to have good reviews. Worst experience of my entire life. 7 months later and still no home. Extra costs added, no reply to emails, constant lies that things are with other solicitors. This company ... Read Full Review

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Quality

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STAY CLEAR OF MUVE ...

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1 Star Review

By : 'F.'
Branch : Richmond TW9 1DL, Oriel House, 26 The Quadrant
Services : 3087
Would you recommend ? : No
Postcode : TW9

28 May 2025
People found this helpful0

STAY CLEAR OF MUVE CONVEYANCERS! Worst experience I've ever had. Lost me a sale due to repeated incompetence. The company is actually based in Sri Lanka and you will never speak to your "solicitor" directly. The company clearly pays fake positive reviews, which are uploaded in batches to dilute ... Read Full Review

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DO NOT USE MUVE ...

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1 Star Review

By : 'Harry'
Branch : Richmond TW9 1DL, Oriel House, 26 The Quadrant
Services : 3087
Would you recommend ? : No
Postcode : DA4

5 May 2025
People found this helpful1

DO NOT USE MUVE CONVEYANCING!!!! Please do not be fooled by all the AI reviews placed on the Trustpilot. Muve are the most incompetent company I’ve ever dealt with and made my life hell almost 6 months. I can’t express the stress and frustration experienced caused by ‘conveyancers’ based in Sri ... Read Full Review

Value for money

Service

Quality

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Avoid. ...

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2 Star Review

By : 'Ethan'
Branch : Richmond TW9 1DL, Oriel House, 26 The Quadrant
Services : 3087
Would you recommend ? : No
Postcode : BA11

8 Apr 2025
People found this helpful0

You get what you pay . I chose to instruct MUVE after they gave me a favourable quote they reached out to me with a friendly team. Don’t be fooled. Unfortunately I have encountered a lack of urgency, care, understanding or accountability from MUVE and have been given one too many excuses. I have ... Read Full Review

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Avoid at all ...

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1 Star Review

By : 'Stuart'
Branch : Richmond TW9 1DL, Oriel House, 26 The Quadrant
Services : 3087
Would you recommend ? : No
Postcode : DA16

3 Apr 2025
People found this helpful0

Absolutely disgraceful firm – avoid at all costs! They have knowingly broken a court order, unlawfully withheld my money, and left me homeless, despite being fully aware of the consequences. Instead of following the law, they have chosen to act dishonestly, enabling one party to block a legal ... Read Full Review

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Comments on Agent Fees

Absolutely disgraceful firm – avoid at all costs! They have knowingly broken a court order, unlawfully withheld my money, and left me homeless, despite being fully aware of the consequences. Instead of following the law, they have chosen to act dishonestly, enabling one party to block a legal payment with no justification. Their conduct is not just unprofessional—it’s unethical and potentially illegal. If you value your rights, your money, and your peace of mind, stay far away from this firm!

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Scammers based in Sri Lanka - ...

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1 Star Review

By : '1000carrotgeezer'
Branch : Richmond TW9 1DL, Oriel House, 26 The Quadrant
Services : 3087
Would you recommend ? : No
Postcode : CT1

31 Mar 2025
People found this helpful0

I feel completely scammed by Muve solicitors. I lost four months and £525 on my flat purchase with absolutely nothing to show it. These people are professional scammers. My nightmare started with my assigned conveyancer, Thimira Subasingha, who would never answer calls and just sent copypaste ... Read Full Review

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do NOT ...

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1 Star Review

By : 'Klea'
Branch : Richmond TW9 1DL, Oriel House, 26 The Quadrant
Services : 3087
Would you recommend ? : No
Postcode : E3

18 Mar 2025
People found this helpful0

My experience with Muve Conveyancing was a nightmare from start to finish. Their lack of communication and transparency was appalling and they continuously failed in their duty to inform me about crucial aspects of my transaction. As a firsttime buyer, I was left in the dark about additional ... Read Full Review

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Beyond ...

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1 Star Review

By : 'AC'
Branch : Richmond TW9 1DL, Oriel House, 26 The Quadrant
Services : Letting( Accounts )
Would you recommend ? : No

13 Dec 2024
People found this helpful0

Beyond awful. Had to give 1 star, but would quite have happily gone for minus stars. Took 5 months for a really simple move, had to chase them constantly for really simple things. They also aren't based in the UK. They ended up causing me significant financial distress, as they didn't read a ... Read Full Review

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Avoid at all costs! Terrible ...

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1 Star Review

By : 'J'
Branch : Richmond TW9 1DL, Oriel House, 26 The Quadrant
Services : Letting( Accounts )
Would you recommend ? : No

4 Dec 2024
People found this helpful0

DO NOT USE MUVE! I would put 0 stars if I could. It appears the 5 star ratings are fake. Quite possibly the worst company I have ever encountered. I have been given a 16 week time frame to complete, and I’m currently on week 20. They use a portal to track progress, and only 37% of it is ... Read Full Review

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Dreadful ...

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1 Star Review

By : 'PP'
Branch : Richmond TW9 1DL, Oriel House, 26 The Quadrant
Services : Letting( Accounts )
Would you recommend ? : No

2 Dec 2024
People found this helpful1

The challenge of writing a review for a company as bad as Muve is having so many examples of incompetence and failure that chronicling them to save future users time and money would be too tedious and lengthy for victims in waiting to read. So I'm going to go with my top 4 most frustrating ... Read Full Review

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Absolute Shambles - AVOID AT ...

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1 Star Review

By : 'Rachel'
Branch : Richmond TW9 1DL, Oriel House, 26 The Quadrant
Services : Letting( Accounts )
Would you recommend ? : No

12 Nov 2024
People found this helpful0

The service received from Muve was nothing short of shambolick They have absolutely no clue what is going on Causing delays and not responding to correspondence I constantly had to chase, at one point they nearly cost me my buyer by submitted a dead of variation that wasn't needed or wanted by ... Read Full Review

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Unprofessional and Deceptive ...

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1 Star Review

By : 'Blake'
Branch : Richmond TW9 1DL, Oriel House, 26 The Quadrant
Services : Letting( Accounts )
Would you recommend ? : No

5 Nov 2024
People found this helpful2

I would strongly advise anyone considering Muve for conveyancing to run the other way! My experience with Muve has been nothing short of a nightmare, filled with broken promises, delayed timelines, and blatant disregard for their contractual obligations. Despite the numerous glowing reviews on ... Read Full Review

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If I could give minus stars I ...

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1 Star Review

By : 'VERY'
Branch : Richmond TW9 1DL, Oriel House, 26 The Quadrant
Services : Letting( Accounts )
Would you recommend ? : No

14 Aug 2024
People found this helpful1

This company are totally incompetent and should be struck off/deregulated. They are an absolute joke! They have cost me £1,000s due to their delays, lack of action and communication. They have failed me on every level. I could have sold, completed and exchanged on my house several times over ... Read Full Review

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If I could give minus stars I ...

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1 Star Review

By : 'VERY'
Branch : Richmond TW9 1DL, Oriel House, 26 The Quadrant
Services : Letting( Accounts )
Would you recommend ? : No

14 Aug 2024
People found this helpful0

This company are totally incompetent and should be struck off/deregulated. They are an absolute joke! They have cost me £1,000s due to their delays, lack of action and communication. They have failed me on every level. I could have sold, completed and exchanged on my house several times over ... Read Full Review

Value for money

Service

Quality

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Great service and good ...

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5 Star Review

By : 'Martin'
Branch : Richmond TW9 1DL, Oriel House, 26 The Quadrant
Services : Letting( Accounts )
Would you recommend ? : Yes

31 Jul 2024
People found this helpful0

Great service with an online tracking portal. I moved in about 10 ... Read Full Review

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