The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry
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By : 'Scott'
Services : Other()
Would you recommend ? : No
Postcode : NE28
Using Muve was one of the most stressful decisions I have ever made. Because of their delays and incompetence I had to stay on a lender’s standard variable rate a full year. That alone cost me over £4000 in extra interest. The entire process took more than 15 months. It should have taken a few. Muve made constant mistakes, submitted incorrect paperwork multiple times, included spelling errors, wrong names, and ignored key information I had already sent them. Most of the work is clearly done outside the UK. Communication was slow, vague, and often wrong. I had to do the chasing at every stage. When something went wrong they blamed my broker, the lender, or Help to Buy instead of taking any responsibility. After all of this they offered me £500 in compensation. That barely scratches the surface of what their handling cost me. Muve might look cheap up front but you will absolutely pay it later. In money, time, and stress. Avoid them.
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Muve
Oriel House, 26 The Quadrant, Richmond, Surrey
TW9 1DL
020 3907 4409
By : 'EMC'
Branch : Richmond TW9 1DL, Oriel House, 26 The Quadrant
Services : Other
Would you recommend ? : No
Postcode : BH2
Worst conveyancer I ever dealt with. Extremely slow, unprofessional. Poor communication. After 8 weeks of torture I decided to go to a real conveyancing firm. All those positive reviews are fake and I doubt anyone has anything good to share about this firm. This company does not even properly exist ... Read Full Review
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No Move No fee Scam
By : 'Scott'
Branch : Richmond TW9 1DL, Oriel House, 26 The Quadrant
Services : Other
Would you recommend ? : No
Postcode : NE28
Using Muve was one of the most stressful decisions I have ever made. Because of their delays and incompetence I had to stay on a lender’s standard variable rate a full year. That alone cost me over £4000 in extra interest. The entire process took more than 15 months. It should have taken a few. ... Read Full Review
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By : 'Callum'
Branch : Richmond TW9 1DL, Oriel House, 26 The Quadrant
Services : Other
Would you recommend ? : Yes
Postcode : HA3
Amazing Service from Start to finish. Thank you Muve making our dream come . ... Read Full Review
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By : 'Richard'
Branch : Richmond TW9 1DL, Oriel House, 26 The Quadrant
Services : Other
Would you recommend ? : No
Postcode : SN12
Please read and seriously consider before using MUVE. From start to finish, my experience with MUVE has been marked by incompetence and a clear inability to carry out even basic tasks. First, there was a delay because MUVE claimed they had not received the solicitor’s copy of my mortgage offer. ... Read Full Review
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By : 'Ai'
Branch : Richmond TW9 1DL, Oriel House, 26 The Quadrant
Services : Other
Would you recommend ? : No
Postcode : B63
Went with these solicitors the low price due to first time home on a budget. Trust pilot seemed to have good reviews. Worst experience of my entire life. 7 months later and still no home. Extra costs added, no reply to emails, constant lies that things are with other solicitors. This company ... Read Full Review
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By : 'F.'
Branch : Richmond TW9 1DL, Oriel House, 26 The Quadrant
Services : Other
Would you recommend ? : No
Postcode : TW9
STAY CLEAR OF MUVE CONVEYANCERS! Worst experience I've ever had. Lost me a sale due to repeated incompetence. The company is actually based in Sri Lanka and you will never speak to your "solicitor" directly. The company clearly pays fake positive reviews, which are uploaded in batches to dilute ... Read Full Review
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By : 'Harry'
Branch : Richmond TW9 1DL, Oriel House, 26 The Quadrant
Services : Other
Would you recommend ? : No
Postcode : DA4
DO NOT USE MUVE CONVEYANCING!!!! Please do not be fooled by all the AI reviews placed on the Trustpilot. Muve are the most incompetent company I’ve ever dealt with and made my life hell almost 6 months. I can’t express the stress and frustration experienced caused by ‘conveyancers’ based in Sri ... Read Full Review
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By : 'Ethan'
Branch : Richmond TW9 1DL, Oriel House, 26 The Quadrant
Services : Other
Would you recommend ? : No
Postcode : BA11
You get what you pay . I chose to instruct MUVE after they gave me a favourable quote they reached out to me with a friendly team. Don’t be fooled. Unfortunately I have encountered a lack of urgency, care, understanding or accountability from MUVE and have been given one too many excuses. I have ... Read Full Review
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By : 'Stuart'
Branch : Richmond TW9 1DL, Oriel House, 26 The Quadrant
Services : Other
Would you recommend ? : No
Postcode : DA16
Absolutely disgraceful firm – avoid at all costs! They have knowingly broken a court order, unlawfully withheld my money, and left me homeless, despite being fully aware of the consequences. Instead of following the law, they have chosen to act dishonestly, enabling one party to block a legal ... Read Full Review
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Absolutely disgraceful firm – avoid at all costs! They have knowingly broken a court order, unlawfully withheld my money, and left me homeless, despite being fully aware of the consequences. Instead of following the law, they have chosen to act dishonestly, enabling one party to block a legal payment with no justification. Their conduct is not just unprofessional—it’s unethical and potentially illegal. If you value your rights, your money, and your peace of mind, stay far away from this firm!
By : '1000carrotgeezer'
Branch : Richmond TW9 1DL, Oriel House, 26 The Quadrant
Services : Other
Would you recommend ? : No
Postcode : CT1
I feel completely scammed by Muve solicitors. I lost four months and £525 on my flat purchase with absolutely nothing to show it. These people are professional scammers. My nightmare started with my assigned conveyancer, Thimira Subasingha, who would never answer calls and just sent copypaste ... Read Full Review
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By : 'Klea'
Branch : Richmond TW9 1DL, Oriel House, 26 The Quadrant
Services : Other
Would you recommend ? : No
Postcode : E3
My experience with Muve Conveyancing was a nightmare from start to finish. Their lack of communication and transparency was appalling and they continuously failed in their duty to inform me about crucial aspects of my transaction. As a firsttime buyer, I was left in the dark about additional ... Read Full Review
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By : 'AC'
Branch : Richmond TW9 1DL, Oriel House, 26 The Quadrant
Services : Letting( Accounts )
Would you recommend ? : No
Beyond awful. Had to give 1 star, but would quite have happily gone for minus stars. Took 5 months for a really simple move, had to chase them constantly for really simple things. They also aren't based in the UK. They ended up causing me significant financial distress, as they didn't read a ... Read Full Review
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By : 'J'
Branch : Richmond TW9 1DL, Oriel House, 26 The Quadrant
Services : Letting( Accounts )
Would you recommend ? : No
DO NOT USE MUVE! I would put 0 stars if I could. It appears the 5 star ratings are fake. Quite possibly the worst company I have ever encountered. I have been given a 16 week time frame to complete, and I’m currently on week 20. They use a portal to track progress, and only 37% of it is ... Read Full Review
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By : 'PP'
Branch : Richmond TW9 1DL, Oriel House, 26 The Quadrant
Services : Letting( Accounts )
Would you recommend ? : No
The challenge of writing a review for a company as bad as Muve is having so many examples of incompetence and failure that chronicling them to save future users time and money would be too tedious and lengthy for victims in waiting to read. So I'm going to go with my top 4 most frustrating ... Read Full Review
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By : 'Blake'
Branch : Richmond TW9 1DL, Oriel House, 26 The Quadrant
Services : Letting( Accounts )
Would you recommend ? : No
I would strongly advise anyone considering Muve for conveyancing to run the other way! My experience with Muve has been nothing short of a nightmare, filled with broken promises, delayed timelines, and blatant disregard for their contractual obligations. Despite the numerous glowing reviews on ... Read Full Review
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By : 'VERY'
Branch : Richmond TW9 1DL, Oriel House, 26 The Quadrant
Services : Letting( Accounts )
Would you recommend ? : No
This company are totally incompetent and should be struck off/deregulated. They are an absolute joke! They have cost me £1,000s due to their delays, lack of action and communication. They have failed me on every level. I could have sold, completed and exchanged on my house several times over ... Read Full Review
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By : 'Martin'
Branch : Richmond TW9 1DL, Oriel House, 26 The Quadrant
Services : Letting( Accounts )
Would you recommend ? : Yes
Great service with an online tracking portal. I moved in about 10 ... Read Full Review
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By : 'AJ'
Branch : Richmond TW9 1DL, Oriel House, 26 The Quadrant
Services : Letting( Accounts )
Would you recommend ? : No
Avoid at all costs - They were so poor they eventually offered me a 50% refund on their fees if I went with another conveyancer after losing my buyer. ... Read Full Review
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By : 'Elizabeth'
Branch : Richmond TW9 1DL, Oriel House, 26 The Quadrant
Services : Letting( Accounts )
Would you recommend ? : No
I cannot express how utterly shocking this company is!! Our buyer is using them, 7 months in and we are still waiting for an exchange! They LIE, they are incompetent and you will be beyond disappointed with the disgraceful service. We are about to pull away from our buyer due to the utterly ... Read Full Review
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By : 'Michelle'
Branch : Richmond TW9 1DL, Oriel House, 26 The Quadrant
Services : Letting( Accounts )
Would you recommend ? : No
Awful customer experience- Muve have cost me many £1000s. I am beyond disappointed with their service and lack of communication. I cannot recommend to anyone for fear of causing them a similarly painful experience. (I never normally write anything negative but they have ignored me now for nearly 10 ... Read Full Review
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