The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry

2.1/5, 8 Reviews
17% Recommended
By : 'Paul'
Services : Conveyancing(Conveyancing)
Would you recommend ? : No
Had been using them a few years. Decided to look at the upgrade to use sales, didn't like it, but then decided to shop around. Found a great deal elsewhere. Cancelled focus, who then told me I would have to pay the last 3 months up front, even though a letter contradicted this. aid No i would not be happy, made a formal complaint. No response. Only for today to find they have taken 3 months in advance and not only that 10 days early. Have now made another complaint and asked for details will take it to court if I have too. No one swindles me. Ironically was told they where sad to lose me as I was a valued client. Say clear of this lot.
Value for money
Service
Quality
Focus Micro Systems
Belmont House, Bayswater Farm Road, Headington, , , Oxford, Oxfordshire
OX3 8BX
0871 250 0021
By : 'Property'
Branch : OxfordOX3 8BX, Belmont House, Bayswater Farm Road, Headington, ,
Services : Conveyancing (Conveyancing)
Would you recommend ? : No
This company is a desperate mess, clutching at straws to try and claw as much cash out of businesses as it can with its talons. My company signed a 12 month contract with Focus to provide a CRM system for our new property management business. Less than 24 hours after signing the contract, we were ... Read Full Review
Value for money
Service
Quality
By : 'Paul'
Branch : OxfordOX3 8BX, Belmont House, Bayswater Farm Road, Headington, ,
Services : Conveyancing (Conveyancing)
Would you recommend ? : No
Had been using them a few years. Decided to look at the upgrade to use sales, didn't like it, but then decided to shop around. Found a great deal elsewhere. Cancelled focus, who then told me I would have to pay the last 3 months up front, even though a letter contradicted this. aid No i would ... Read Full Review
Value for money
Service
Quality
By : 'Lettings'
Branch : OxfordOX3 8BX, Belmont House, Bayswater Farm Road, Headington, ,
Services :
Would you recommend ? : Yes
Good software, good ... Read Full Review
Value for money
Service
Quality
By : 'Mark'
Branch : OxfordOX3 8BX, Belmont House, Bayswater Farm Road, Headington, ,
Services :
Would you recommend ? : No
I had a snotty call from a girl at Focus around 2 weeks ago asking why we hadn't signed a direct debit they had sent out and that we were currently ringing for support, again, and that they weren't going to help unless we signed the direct debit. So obviously I dug out the email and signed the ... Read Full Review
Value for money
Service
Quality
By : 'Mark'
Branch : OxfordOX3 8BX, Belmont House, Bayswater Farm Road, Headington, ,
Services :
Would you recommend ? : No
I feel the need to add a further bad review for the Focus Rent software. There is still a persistent breakdown in the software being able to print to a printer. Having just lost the printing for my bank reconciliation for this week I am now trying to generate a banking reconciliation report and ... Read Full Review
Value for money
Service
Quality
By : 'Mark'
Branch : OxfordOX3 8BX, Belmont House, Bayswater Farm Road, Headington, ,
Services :
Would you recommend ? : No
Since upgrading to the new cloud version of Focus Rent we persistently find that users cannot log in and work!!! We call "Support" on their million pence per hour 0871 number, easily the biggest single phone call bill on every phone bill of the month, for them to fiddle about and get it working ... Read Full Review
Value for money
Service
Quality
By : 'Elizabeth'
Branch : OxfordOX3 8BX, Belmont House, Bayswater Farm Road, Headington, ,
Services :
Would you recommend ? : Yes
Comprehensive Lettings and Property Management package which, unlike other software, has the facility for an accounts trial ... Read Full Review
Value for money
Service
Quality
By : 'X'
Branch : OxfordOX3 8BX, Belmont House, Bayswater Farm Road, Headington, ,
Services :
Would you recommend ? : No
This company is difficult to work with as they do not return calls or emails. They also don't pay their debts. Not recommended. ... Read Full Review
Value for money
Service
Quality