The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry

2.1/5, 8 Reviews
17% Recommended
By : 'Mark'
Services :
Would you recommend ? : No
I had a snotty call from a girl at Focus around 2 weeks ago asking why we hadn't signed a direct debit they had sent out and that we were currently ringing for support, again, and that they weren't going to help unless we signed the direct debit. So obviously I dug out the email and signed the direct debit, because I presumed my colleagues would be needing Rent to actually work. At the same time I discovered that we had not actually received the annual renewal invoice that we were being asked to set up the dd for. So I went back to Focus and asked for a copy to be sent to me. Still waiting... In unrelated news, the business owners have asked for me to see how much it would cost to use a rival's software, who coincidentally are flashing across my advertising banner on the page here.
Value for money
Service
Quality
Focus Micro Systems
Belmont House, Bayswater Farm Road, Headington, , , Oxford, Oxfordshire
OX3 8BX
0871 250 0021
By : 'Property'
Branch : OxfordOX3 8BX, Belmont House, Bayswater Farm Road, Headington, ,
Services : Conveyancing (Conveyancing)
Would you recommend ? : No
This company is a desperate mess, clutching at straws to try and claw as much cash out of businesses as it can with its talons. My company signed a 12 month contract with Focus to provide a CRM system for our new property management business. Less than 24 hours after signing the contract, we were ... Read Full Review
Value for money
Service
Quality
By : 'Paul'
Branch : OxfordOX3 8BX, Belmont House, Bayswater Farm Road, Headington, ,
Services : Conveyancing (Conveyancing)
Would you recommend ? : No
Had been using them a few years. Decided to look at the upgrade to use sales, didn't like it, but then decided to shop around. Found a great deal elsewhere. Cancelled focus, who then told me I would have to pay the last 3 months up front, even though a letter contradicted this. aid No i would ... Read Full Review
Value for money
Service
Quality
By : 'Lettings'
Branch : OxfordOX3 8BX, Belmont House, Bayswater Farm Road, Headington, ,
Services :
Would you recommend ? : Yes
Good software, good ... Read Full Review
Value for money
Service
Quality
By : 'Mark'
Branch : OxfordOX3 8BX, Belmont House, Bayswater Farm Road, Headington, ,
Services :
Would you recommend ? : No
I had a snotty call from a girl at Focus around 2 weeks ago asking why we hadn't signed a direct debit they had sent out and that we were currently ringing for support, again, and that they weren't going to help unless we signed the direct debit. So obviously I dug out the email and signed the ... Read Full Review
Value for money
Service
Quality
By : 'Mark'
Branch : OxfordOX3 8BX, Belmont House, Bayswater Farm Road, Headington, ,
Services :
Would you recommend ? : No
I feel the need to add a further bad review for the Focus Rent software. There is still a persistent breakdown in the software being able to print to a printer. Having just lost the printing for my bank reconciliation for this week I am now trying to generate a banking reconciliation report and ... Read Full Review
Value for money
Service
Quality
By : 'Mark'
Branch : OxfordOX3 8BX, Belmont House, Bayswater Farm Road, Headington, ,
Services :
Would you recommend ? : No
Since upgrading to the new cloud version of Focus Rent we persistently find that users cannot log in and work!!! We call "Support" on their million pence per hour 0871 number, easily the biggest single phone call bill on every phone bill of the month, for them to fiddle about and get it working ... Read Full Review
Value for money
Service
Quality
By : 'Elizabeth'
Branch : OxfordOX3 8BX, Belmont House, Bayswater Farm Road, Headington, ,
Services :
Would you recommend ? : Yes
Comprehensive Lettings and Property Management package which, unlike other software, has the facility for an accounts trial ... Read Full Review
Value for money
Service
Quality
By : 'X'
Branch : OxfordOX3 8BX, Belmont House, Bayswater Farm Road, Headington, ,
Services :
Would you recommend ? : No
This company is difficult to work with as they do not return calls or emails. They also don't pay their debts. Not recommended. ... Read Full Review
Value for money
Service
Quality