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Birmingham B15, Birmingham B15
4.7/5, 49 Reviews
90% Recommended
67% sales valuation accuracy
100% letting valuation accuracy
100% sales fee satisfaction
90% letting fee satisfaction
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"FLAT 1, 100 WARSTONE LANE,..."
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1 Star Review
By : 'Jenny'
Services :
Rent PCM : £1125
Would you recommend ? : No
Postcode : B18
30 Dec 2024
People found this helpful0
FLAT 1, 100 WARSTONE LANE, B18 6DZ. Very bad handling on MOULD issues. One of the window frame in our property, in the bedroom, is very poorly installed and they are trying to blame our “lifestyle issues”. None of the other windows have issues, or rooms with temperature or condensation. We should have known before we moved as the property was freshly painted and air-con was in the bedroom. We didn’t think it would be this bad. This has travelled to our furniture and has made us ill nonstop over 3 months, with a newborn in the room. The agency..? No response, or when they do respond, there’s no further actions and repairs. The heating to repair the condensation and airflow is rated very poorly, yet this would be “the solution”. Very disappointed with the service of this agency and the landlord . I hope future tenants of the property FLAT 1, 100 WARSTONE LANE, B186DZ see this before they rent it out.
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By : Henry Crane
2 Jan 2025Thank you for sharing your review. Upon investigating the matter, we note that your landlord arranged for a surveyor, at her own expense, to assess the cause of the mould in one of the rooms. The surveyor’s report indicated that the issue was related to "lifestyle" factors. Mould often develops in areas with inadequate ventilation, insufficient heating, or when clothes are dried indoors on a clothes horse. We have already discussed these points with you and provided guidance on how to reduce the likelihood of mould. From our phone conversation due the holiday season, we understand you have been using an anti-mould cleaner on the affected areas but prefer not to do this daily due to concerns about the chemicals in the spray. We also noted that condensation continues to be an issue on one of the bedroom windows. As a result, We’ve agreed to follow up with our window contractor and will update you accordingly. If there’s anything else we can assist you with in the meantime, please don’t hesitate to reach out.
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Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 67.00% | 100% | £121,500 | £1,496,000 |
| Lettings | 100% | 90% | £800 | £1,500 |
Areas covered
- B12
- B13
- B14
- B15
- B16
- B17
- B32
- B5
- B66
- B7
Address
James Laurence Estate Agents
5 Chad Square, Birmingham, West Midlands
B15 3TQ
0121 456 5454
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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James Laurence Estate Agents Branches (View All 2)
Many Thanks ...
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5 Star Review
By : 'Mrs.'
Services : 3
Sold price : £237
Would you recommend ? : Yes
Postcode : B16
30 Nov 2025
People found this helpful
Its been a great pleasure to meet Tom again, absolutely highly professional top sales manager and beautiful person which means a lot. Kind and understanding, very supportive. Karan, thank you. Special Thanks to Henry great cooperation and speed actions. Absolutely amazing Team feel myself very... Read Full Review
Comments on Agent Fees
Totally satisfied Many thanks to All JL Team
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FLAT 1, 100 WARSTONE LANE, ...
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1 Star Review
By : 'Jenny'
Services : Letting( As a Tenant )
Rent PCM : £1125
Would you recommend ? : No
Postcode : B18
30 Dec 2024
People found this helpful0
FLAT 1, 100 WARSTONE LANE, B18 6DZ. Very bad handling on MOULD issues. One of the window frame in our property, in the bedroom, is very poorly installed and they are trying to blame our “lifestyle issues”. None of the other windows have issues, or rooms with temperature or... Read Full Review
Attached Files
Comments (1)Was this helpful?:
By : Henry Crane
2 Jan 2025Thank you for sharing your review. Upon investigating the matter, we note that your landlord arranged for a surveyor, at her own expense, to assess the cause of the mould in one of the rooms. The...
Staff are friendly, ...
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5 Star Review
By : 'W'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : B3
30 Oct 2024
People found this helpful0
Staff are friendly, responsive and quick in their communication. Daniella was very helpful with my questions and I would highly recommend their... Read Full Review
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James Laurence fantastic ...
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5 Star Review
By : 'Rhea'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : B16
22 Oct 2024
People found this helpful0
After an intense few months of searching for a flat to remt I stumbled across James Laurence Estate Agents and spoke with Kitti. Right from the start she was very friendly and professional and honoured her commitment to helping me find the best flat possible, consistently going above and beyond and ... Read Full Review
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Feedback ...
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5 Star Review
By : '李展硕'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : B1
24 Sept 2024
People found this helpful0
I think Lindsay Emmison is very professional and responds to emails in a very timely manner. My confusion can be handled very well in the... Read Full Review
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Reliable, good communicators, ...
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5 Star Review
By : 'VickyS'
Services : Sales( As a Vendor )
Sold price : £310000
Would you recommend ? : Yes
Postcode : B17
12 Sept 2024
People found this helpful1
Tom Cullinan was absolute fantastic and worked really hard to keep us informed at every stage of what was going on. I would really recommend his... Read Full Review
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Great service as a landlord. ...
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5 Star Review
By : 'Melvins'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : B1
23 Jul 2024
People found this helpful1
Great service as a landlord. A portal is set up for the property which tracks and notifies you of all planned viewings. The letting team are proactive and responsive for all queries, keeping you up to date with progress. The property was let quickly and the fees are... Read Full Review
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I can't fault James ...
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5 Star Review
By : 'Lisa'
Services : Letting( As a Owner )
Rent PCM : £1500
Would you recommend ? : Yes
Postcode : B15
30 May 2024
People found this helpful1
I can't fault James Lawrence's care and professionalism throughout our experience with letting our flat. Charlotte B. assisted me throughout the process and responded promptly to all of my enquires and was always available if I needed any help. My husband and I were highly impressed... Read Full Review
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Hi don't have time for ...
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1 Star Review
By : 'Tayyab'
Services : Letting( As a Owner )
Would you recommend ? : No
Postcode : B11
18 Mar 2024
People found this helpful0
Hi don't have time for this company can say very terrible experience so be careful you have be... Read Full Review
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James Laurence Property Rent ...
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5 Star Review
By : 'Johnny'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : B5
26 Jan 2024
People found this helpful1
All the staff at James Laurence are really helpful. Charlotte guided me through the whole process to rent out my apartment. Would recommend James Laurence to anyone looking to rent or rent out... Read Full Review
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Very good I am ...
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5 Star Review
By : 'Iqbal'
Services : Letting( As a Owner )
Rent PCM : £825
Would you recommend ? : Yes
Postcode : B17
3 Jan 2024
People found this helpful1
Good organisation. They have managed my properties well. Very... Read Full Review
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Smooth transaction and ...
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5 Star Review
By : 'Surjo'
Services : Letting( As a Tenant )
Rent PCM : £925
Would you recommend ? : Yes
Postcode : B1
30 Dec 2023
People found this helpful1
Smooth transaction and service from Anita, Charlotte and Henry. Nice... Read Full Review
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Will ...
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5 Star Review
By : 'pierre'
Services : Letting( Property Management )
Would you recommend ? : Yes
Postcode : B3
22 Dec 2023
People found this helpful1
Excellent service in particular Charlotte Blount very professional throughout the process and will highly... Read Full Review
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Anita Chow was most pleasant, ...
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5 Star Review
By : 'Awa'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : B1
21 Dec 2023
People found this helpful0
Anita Chow was most pleasant, patient and attentive agent i have ever experienced. Her communication was clear and absolutely tried her hardest to get are needs... Read Full Review
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Charlotte Blount five ...
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5 Star Review
By : 'The'
Services : Letting( As a Tenant )
Rent PCM : £1400
Would you recommend ? : Yes
Postcode : B17
2 Nov 2023
People found this helpful0
Our agent, Charlotte Blount was extremely fast, thorough and helpful in responding to our inquiries, we have had contact with several housing agency representatives, and none have matched up to your high standard of Charlotte. James Laurence should be proud to have someone like Charlotte... Read Full Review
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Just bought a property in the ...
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5 Star Review
By : 'Tom'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : B1
7 Oct 2023
People found this helpful0
Just bought a property in the Jewelry Quarter. Sophie and Henry were always on hand to help, contacted the solicitors and helped iron out issues. Very supportive during the process. James Laurence also manage my properties and I have been very happy with the... Read Full Review
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Be careful scammers told me ...
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1 Star Review
By : 'Imran'
Services : Letting( As a Owner )
Rent PCM : £950
Would you recommend ? : No
Postcode : HP11
5 Oct 2023
People found this helpful0
Be careful scammers told me my property was go to be on rent late let me down then charge me fee of... Read Full Review
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Great support from start to ...
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5 Star Review
By : 'Veronica'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : B1
8 Sept 2023
People found this helpful0
Great support from start to finish. Personal approach, pragmatic and impartial. The transaction was long and complicated, the Agent showed in depth knowledge of the process and facilitated discussions between the lawyers. Highly... Read Full Review
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Refreshingly professional ...
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5 Star Review
By : 'andy'
Services : Sales( As a Buyer )
Sold price : £255000
Would you recommend ? : Yes
Postcode : B1
6 Sept 2023
People found this helpful0
Refreshingly professional service from a local estate agent with great knowledge and insight into the Birmingham property market. Sophie worked hard over a year to find me my dream property, and she always went the extra mile chasing clients, landlords, and solicitors, and me if necessary to... Read Full Review
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Handling was very nice.Miss ...
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5 Star Review
By : 'Mussa'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : B5
30 Jun 2023
People found this helpful0
Handling was very nice. Miss Melissa Richardson helpful, patient and quick to... Read Full Review
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Complaints Procedure
Set out following the guidelines of The Property Ombudsman. Please see further information: https://jameslaurenceuk.com/complaints/
Last updated at 10/14/2022, 9:19:59 AM by allAgents
