James Laurence Estate Agents - Edgbaston , Birmingham , B3
James Laurence Estate Agents specialise in residential sales and lettings in Birmingham City Centre, Edgbaston and surrounding areas. We are independent, experienced and local. Priding ourselves on the complete customer service experience in selling and letting a home - we show honesty, efficiency and passion in m
aximizing opportunities for our clients.
Independent
James Laurence offer traditional values when helping people move home. We are not only experts in our field as a leading sales and lettings agency, but we also love what we do. We pride ourselves on giving the best customer experience to our clients, as we thrive on the good word we have developed since 2004. Managing our own business gives us the chance to offer bespoke marketing opportunities to our clients, with the very latest advertising tools to provide maximum exposure for each property we sell and let.
Local
Our city branch has been located in the leafy location of St Pauls Square for over 10 years, a prime and exclusive location on the periphery of Birmingham's financial district and vibrant Jewellery Quarter. We offer excellent local knowledge of Birmingham City Centre, Jewellery Quarter and surrounding areas. Clients are invited, and always welcome, to come and meet us in branch, or indeed contact us to discuss selling or letting their properties in the comfort of their living room.
Experienced
Established in the Birmingham city centre market place since 2004, the sales and lettings team offer a wealth of knowledge in the industry. As leading sales and lettings agents we are the go to people for advice when moving and offer particular success and experience in city centre leasehold transactions. These values and know how have helped stand firm in times of recession, and actually make us even more stringent when acting for clients.
By : 'jas' Services : Letting( As a Owner ) Would you recommend ? : Yes Postcode : B4
30 Apr 2025
People found this helpful0
Iain Kenyon provided excellent support in guiding us on protocols around of deposit after tenants left considerable damage. His responses were knowledgeable and timely. Thanks a lot... Read Full Review
Services : Letting( As a Owner )Date: 29th Apr 2025
Iain Kenyon provided excellent support in guiding us on protocols around of deposit after tenants left considerable damage. His responses were knowledgeable and timely. Thanks a lot Iain.
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5 Star Review
Henry
Jade
By : 'Alice' Services : Sales( As a Vendor ) Would you recommend ? : No
30 Mar 2025
People found this helpful0
We are chuffed to say that James Laurence Estate Agents just sold our property and helped us rent a fab place in the Jewellery Quarter. They are most definitely the best agents around and we throughly recommend them to you. Tom and Henry sold our property and when the going got tough they got... Read Full Review
Alice Colley said about James Laurence Estate Agents
Services : Sales( As a Vendor )Date: 30th Mar 2025
We are chuffed to say that James Laurence Estate Agents just sold our property and helped us rent a fab place in the Jewellery Quarter. They are most definitely the best agents around and we throughly recommend them to you. Tom and Henry sold our property and when the going got tough they got tougher. Henry was even complimented by our solicitor to say his help in the sale was invaluable. Henry navigated every hurdle both professionally and positively. Both he and Tom are a pleasure to work with. Jade and Charlotte dealt with the rental and Jade worked so hard to ensure the rental coincided with the sale. James Laurence are head and shoulders above other agents. They always answer the phone pleasantly and nothing is too much trouble. It’s stressful selling and renting property but this team has it under control and their great approach alleviates the stress, keeps you confident and moving forward. Well done all of you at James Laurence and thank you your excellent service.
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Jade
Dani
By : 'KW' Services : Letting( As a Owner ) Rent PCM : £1300 Would you recommend ? : Yes Postcode : B1
27 Feb 2025
People found this helpful0
Thank you to Dani and Jade an excellent service letting our flat in a week when it had been sat unlet with another agent weeks. Having secured the , the follow through with all the paperwork was seamless. Definitely... Read Full Review
Services : Letting( As a Owner )Date: 27th Feb 2025
Thank you to Dani and Jade an excellent service letting our flat in a week when it had been sat unlet with another agent weeks. Having secured the , the follow through with all the paperwork was seamless. Definitely recommend.
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Jade Whitehouse and Reigan ...
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Jade
Jade
By : 'Jarryl' Services : Letting( As a Tenant ) Would you recommend ? : Yes Postcode : B1
16 Jan 2025
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Jade Whitehouse and Reigan were absolutely amazing throughout the process, providing exceptional support and guidance. They handled everything professionally and made securing my temporary dream home a smooth and stressfree experience. I truly appreciate their help and couldn’t have asked better... Read Full Review
Jarryl smith said about James Laurence Estate Agents
Services : Letting( As a Tenant )Date: 16th Jan 2025
Jade Whitehouse and Reigan were absolutely amazing throughout the process, providing exceptional support and guidance. They handled everything professionally and made securing my temporary dream home a smooth and stressfree experience. I truly appreciate their help and couldn’t have asked better assistance!
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5 Star Review
By : 'Dave' Services : Letting( As a Tenant ) Rent PCM : £850 Would you recommend ? : Yes Postcode : B15
23 Dec 2024
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Had been scouring the market for a suitable rental property to move in to as my previous tenancy was nearly up and I received an email from Daniella Lawmon about a flat which seemed to fit what I was looking for - we had spoken previously and she kept her word that she would keep me up to date with ... Read Full Review
Services : Letting( As a Tenant )Date: 23rd Dec 2024
Had been scouring the market for a suitable rental property to move in to as my previous tenancy was nearly up and I received an email from Daniella Lawmon about a flat which seemed to fit what I was looking for - we had spoken previously and she kept her word that she would keep me up to date with future lettings towards my moving date. She responded to my emails promptly and swiftly arranged a viewing at a convenient time. During the viewing Daniella was polite, knowledgeable, understanding and answered all my questions. She then made the application process very easy and straightforward and mainly thanks to her help and endeavour I move in to my new place in the new year. She’s a real credit to the business and I felt it was only right to leave a review of my experience with James Laurence which has been nothing but positive so I’m hoping this continues during the tenancy.
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Charlotte
Jade
By : 'Jessie' Services : Letting( As a Owner ) Would you recommend ? : Yes Postcode : B16
16 Oct 2024
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I'm so happy with the service I received from James Laurence! They were incredibly responsive and helpful throughout the entire process of letting out my property.
Charlotte was fantastic at getting me set up as a landlord and explaining everything I needed to know. Kitti and Riegan did a... Read Full Review
Services : Letting( As a Owner )Date: 16th Oct 2024
I'm so happy with the service I received from James Laurence! They were incredibly responsive and helpful throughout the entire process of letting out my property.
Charlotte was fantastic at getting me set up as a landlord and explaining everything I needed to know. Kitti and Riegan did a great job arranging viewings and providing me with detailed feedback after each one. Jade was very efficient in handling the tenancy agreement and communicating with my tenant.
I highly recommend this estate agency to any landlord/landlady looking to let out their properties.
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Satisfied with James ...
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Charlotte
Jade
By : 'Sudhir' Services : Letting( As a Owner ) Would you recommend ? : Yes Postcode : B15
4 Oct 2024
People found this helpful0
Charlotte, Danialla and Jade at James Laurence have been extremely professional and helpful. They were around for any questions I had and even made some suggestions when... Read Full Review
Sudhir Prabhu said about James Laurence Estate Agents
Services : Letting( As a Owner )Date: 3rd Oct 2024
Charlotte, Danialla and Jade at James Laurence have been extremely professional and helpful. They were around for any questions I had and even made some suggestions when requested.
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Charlotte
By : 'Carter' Services : Letting( Property Management ) Rent PCM : £1250 Would you recommend ? : Yes Postcode : B5
25 May 2024
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As an overseas landlord, I had a very positive experience working with the team at James Laurence.
After my apartment had been vacant for several months under the management of another agent, I decided to switch to James Laurence. The difference was night and day.
The team, including... Read Full Review
Services : Letting( Property Management )Date: 25th May 2024
As an overseas landlord, I had a very positive experience working with the team at James Laurence.
After my apartment had been vacant for several months under the management of another agent, I decided to switch to James Laurence. The difference was night and day.
The team, including Charlotte, Daniella, and Jade, was extremely proactive. Even though I am located in another part of the world, they always answer my inquiries quickly by email, no matter if it's early morning or late at night in the UK. Most importantly, they generated numerous viewings and found the right tenant for my property within just 2 weeks. Their dedication and customer service are just unparalleled.
Besides, their operations are very transparent, with the use of a client portal that allows me to easily view details of the scheduled viewings, feedback, marketing response, and tenancy information. The portal is user friendly, making my experience as a landlord seamless and hassle free.
They also have an exceptional online presence that instantly reminded me of the popular real estate show "Selling Sunset". Their videos in social media emanate similar polished, high-energy vibe - from the visually stunning property listings to the engaging video content featuring the charismatic team. This level of digital sophistication and customer-centric approach gave me great impression of the team's creativity, energy, and enthusiasm.
To conclude, I would highly recommend James Laurence to any landlord looking for a reliable and effective property management solution. Their expertise, responsiveness, and use of digital platforms are truly outstanding and make them a cut above the rest.
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Quickly found suitable tenant ...
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Charlotte
By : 'Susie' Services : Letting( As a Owner ) Rent PCM : £1300 Would you recommend ? : Yes Postcode : B1
2 May 2024
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I moved to James Lawrence from another letting agency who had not managed to generate many viewings or secure a tenant over several months. James Lawrence secured an excellent tenant in less than 2 weeks. The team at James Lawrence, in particular Kitti, Charlotte and Jade communicated with me... Read Full Review
Services : Letting( As a Owner )Date: 2nd May 2024
I moved to James Lawrence from another letting agency who had not managed to generate many viewings or secure a tenant over several months. James Lawrence secured an excellent tenant in less than 2 weeks. The team at James Lawrence, in particular Kitti, Charlotte and Jade communicated with me extremely well. They returned emails and calls promptly and proactively kept me up to speed with what was going on. They resolved challenges , quickly and professionally and went out of their way to go the extra mile. I would definitely recommend this team who work together well.
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Full Review To Follow. In ...
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1 Star Review
Henry
By : 'Michael' Services : Letting( As a Tenant ) Rent PCM : £1750 Would you recommend ? : No Postcode : B4
11 Apr 2024
People found this helpful1
Full review to follow shortly, as there is a bit to cover. I'm going share video, photo and logs of the communications (or lack thereof) with this lot, so I'll post a link shortly for anybody that wants to see how these guys really treat people.
It's all well and good... Read Full Review
Michael Maguire said about James Laurence Estate Agents
Services : Letting( As a Tenant )Date: 11th Apr 2024
Full review to follow shortly, as there is a bit to cover. I'm going share video, photo and logs of the communications (or lack thereof) with this lot, so I'll post a link shortly for anybody that wants to see how these guys really treat people.
It's all well and good responding to negative reviews with sidestepping comments, never acknowledging any negligence - so I'll be posting the actual footage and communications and letting potential clients decide.
Even the landlord thought they were a mess and didn't trust them to get the job done, I may as post those screenshots as well.
For now, I'll sum it up in 2 words.
The worst.
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Jade is absolutely brilliant, ...
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Jade
By : 'Jumaimah' Services : Letting( As a Tenant ) Would you recommend ? : Yes Postcode : B13
8 Apr 2024
People found this helpful0
Jade is absolutely brilliant, she has guided us through this whole process with ease. There were a few complications from our side but jade managed to get it all sorted, so grateful. Thank you so... Read Full Review
Jumaimah khan said about James Laurence Estate Agents
Services : Letting( As a Tenant )Date: 8th Apr 2024
Jade is absolutely brilliant, she has guided us through this whole process with ease. There were a few complications from our side but jade managed to get it all sorted, so grateful. Thank you so much
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Our Nightmare with James ...
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1 Star Review
Henry
Charlotte
By : 'Sarah-Emma' Services : Property Management Sold price : £1795 Would you recommend ? : No Postcode : B4
27 Mar 2024
People found this helpful17
<p>My experience with James Laurence Letting Agency, particularly with Henry and Lindsay, was nothing short of a nightmare. We rented the property 4, Comet Works, presented to us a luxury rental, for two years, and it gradually turned into a nightmare. To begin with, the service issues were... Read Full Review
Sarah-Emma Hughes said about James Laurence Estate Agents
Services : Property Management( )Date: 27th Mar 2024
<p>My experience with James Laurence Letting Agency, particularly with Henry and Lindsay, was nothing short of a nightmare. We rented the property 4, Comet Works, presented to us a luxury rental, for two years, and it gradually turned into a nightmare. To begin with, the service issues were small. Failures to show up for property checks, maintenance issues not responded to, failure to respond to emails. This was an ongoing issue which acclimatised in August 2023 when the property was water damaged by an external leak. In August 2023, we returned home to a significant leak, no power and water damage. Despite immediately flagging the issue, no action was taken for four months. By November, the damage had worsened, with walls swollen, plaster crumbling, holes cut into the plasterboard and left open, bricks turning to dust, wooden beams beyond repair and electricity short-circuiting. Despite having four months to fix the issue with free access to the property, James Laurence showed no care or urgency, deeming the property satisfactory when it was far from it. Alone, this is problematic, but I also suffer from numerous autoimmune diseases, and I have significant allergies to dust mites and mould. Upon entering the property in November, when we had been informed the property was “immaculate,” I immediately broke out in hives, and had difficulty breathing. It worsened from there. As we tried to get this resolved, maintenance requests were consistently ignored, with serious issues like underfloor pressure leaks and mould left unaddressed for months, despite sending medical documentation presenting my severe allergies and autoimmune conditions. The offered "cleaner" was insufficient, as the problem ran deeper than surface level, all other concerns were dismissed. My health deteriorated significantly due to the mould, leaving me barely able to function and confined to the living room on a blow-up mattress due to asthmatic and allergic reactions in the bedrooms. Despite numerous pleas, James Laurence showed no sympathy or resolution, dismissing our concerns and illnesses. The property, advertised as "luxury," turned into a hellhole, with crumbling walls, blackened ceilings, and mould-filled cavities. Henry and Lindsay continuously dismissed our concerns, even as my health suffered. To add insult to injury, we had ongoing boiler issues, which they failed to investigate properly. We found, upon our own investigation, a pressure leak under the stairs which had been present for so long the floor boards had turned to sponge. This leak resulted in boiler failures, and an extortionate gas bill despite having no heating on one floor of the property and the property being vacant for a short term. Again, JL dismissed this, and told us to check our rates. The empathy level and efficiency offered by JL is zero. Please do not be fooled by their initial friendliness; the genuine service provided by James Laurence emerges once you're locked into a contract. The five-star reviews are coerced, requested by email upon receiving a contract for a property, and the true experience is a downward spiral of neglect and dismissiveness. Henry's awful & arrogant attitude only adds insult to injury, evident from his comments to less than preferable reviews. Steer clear of this letting agency unless you want to endure endless frustration and health risks. I wouldn't wish our experience upon anyone, it has been horrendous and the negative impact upon my health mental and physical has been monumental. Only now, after exiting the property am I beginning to recover. I can say, truthfully, that this is the lowest level of service I have ever received in my 32 years. I can't state strongly enough how much I would advise against using this company. Please do your research before letting JL manage your property, or having them as your property managers. Birmingham rentals usually have numerous agents assigned, so please, if you can, use an alternative. It will save you so, so much stress in the long run.</p>
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We understand that a leak into a property is never a good experience. We have worked extremely closely with the block...
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Sophie
Sam
By : 'Jan' Services : Sales( As a Vendor ) Sold price : £842000 Would you recommend ? : Yes Postcode : B16
23 Dec 2023
People found this helpful1
Fabulous team. Must single out Sales Manager Sophie as despite a nightmare of a sales transaction (through no fault of the agents), she was always there to come up with solutions. Communication from all the members of the team, Sam, Jack and of course the boss Henry, was second to none. And best ... Read Full Review
Services : Sales( As a Vendor )Date: 23rd Dec 2023
Fabulous team. Must single out Sales Manager Sophie as despite a nightmare of a sales transaction (through no fault of the agents), she was always there to come up with solutions. Communication from all the members of the team, Sam, Jack and of course the boss Henry, was second to none. And best of all, they got us the sales price others said we couldn’t get. Thank you all.
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Mr Sam Harper from Lawrence ...
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Henry
Sam
By : 'MISS.O' Services : Sales( As a Buyer ) Would you recommend ? : Yes Postcode : B15
7 Dec 2023
People found this helpful1
Mr Sam Harper from Lawrence James helped secure the deal with my purchase of a property.
He managed to get things started immediately was the price was agreed. Mr Henry Crane kept myself and my solicitor updated with the stage of conveyancing from the sellers side. I was in the loop at all times... Read Full Review
Mr Sam Harper from Lawrence James helped secure the deal with my purchase of a property. He managed to get things started immediately was the price was agreed. Mr Henry Crane kept myself and my solicitor updated with the stage of conveyancing from the sellers side. I was in the loop at all times and this helped the process so much. Mr Crane responded back immediately on the day for any questions I had and I am very greatful for this. Once the property was empty Sam kindly recorded the empty property for me and that was reassuring enough and saved me the trouble of personally checking the property myself he even dropped the keys with my solicitors! So yes I’d definitely recommend Lawrence James Birmingham City centre. Thank you . Miss O’
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Charlotte
By : 'Luke' Services : Letting( As a Owner ) Rent PCM : £1150 Would you recommend ? : Yes Postcode : B12
27 Nov 2023
People found this helpful0
Thank goodness for recieving a recommendation for James Laurence. Since using them to let my apartment, the process has been how you hope it would be.
Great communication and professionalism from their office, in particular Charlotte Blount.
Placed a good tenant in the property and received... Read Full Review
Services : Letting( As a Owner )Date: 27th Nov 2023
Thank goodness for recieving a recommendation for James Laurence. Since using them to let my apartment, the process has been how you hope it would be. Great communication and professionalism from their office, in particular Charlotte Blount. Placed a good tenant in the property and received regular updates all through the process. So far, perfect stress free letting, and feel relieved the property is in safe hands
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5 Star Review
Caitlin
By : 'Saket' Services : Sales( As a Buyer ) Sold price : £635 Would you recommend ? : Yes Postcode : B15
6 Nov 2023
People found this helpful0
Very good experience with James Lawrence. Generally communicate well, respond promptly to messages etc. Have always been happy to show me round properties a 2nd or 3rd time. Have been very helpful during the critical final few days before completion. Thank... Read Full Review
Saket Singhal said about James Laurence Estate Agents
Services : Sales( As a Buyer )Date: 6th Nov 2023
Very good experience with James Lawrence. Generally communicate well, respond promptly to messages etc. Have always been happy to show me round properties a 2nd or 3rd time. Have been very helpful during the critical final few days before completion. Thank you!
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Sam Harper and Henry Crane ...
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Sam
Henry
By : 'Connie' Services : Sales( As a Buyer ) Would you recommend ? : Yes Postcode : B1
27 Oct 2023
People found this helpful0
Sam Harper and Henry Crane were very responsive and helpful during my house purchase - both friendly and approachable. Many thanks for helping me complete on a house purchase... Read Full Review
Sam Harper and Henry Crane were very responsive and helpful during my house purchase - both friendly and approachable. Many thanks for helping me complete on a house purchase today.
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Sophie
By : 'Katherine' Services : Sales( As a Vendor ) Would you recommend ? : Yes Postcode : B1
20 Oct 2023
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Had a great experience with Sophie Ortiz. She was proactive, easy to speak to and was a great help selling our... Read Full Review
Katherine David said about James Laurence Estate Agents
Services : Sales( As a Vendor )Date: 20th Oct 2023
Had a great experience with Sophie Ortiz. She was proactive, easy to speak to and was a great help selling our house
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Charlotte
By : 'Dan' Services : Letting( As a Tenant ) Rent PCM : £850 Would you recommend ? : Yes Postcode : B3
12 Oct 2023
People found this helpful0
I would like to thank Ms Charlotte Blount, the area lettings manager, for her exceptional service given to me in the process of renting a flat here in Birmingham. She has exceptional communication skill which has ensured me to take the right steps at all stages of the renting process. This has... Read Full Review
Services : Letting( As a Tenant )Date: 12th Oct 2023
I would like to thank Ms Charlotte Blount, the area lettings manager, for her exceptional service given to me in the process of renting a flat here in Birmingham. She has exceptional communication skill which has ensured me to take the right steps at all stages of the renting process. This has proven to be tremendously helpful to me being new to Birmingham and new to the renting process in the UK.
Many thanks Charlotte !
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Charlotte Blount is a shining ...
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Charlotte
By : 'Manolya' Services : Letting( As a Tenant ) Rent PCM : £1750 Would you recommend ? : Yes Postcode : B1
9 Oct 2023
People found this helpful0
Charlotte Blount is a shining star. She has excellent communication skills,, monitors the progress and tracks down what needs to be resolved and provides speedy replies and excellent support to address the problems. My case was very problematic since I moved from Sydney, Australia and did not have... Read Full Review
Manolya Kavakli-Thorne said about James Laurence Estate Agents
Services : Letting( As a Tenant )Date: 9th Oct 2023
Charlotte Blount is a shining star. She has excellent communication skills,, monitors the progress and tracks down what needs to be resolved and provides speedy replies and excellent support to address the problems. My case was very problematic since I moved from Sydney, Australia and did not have a local bank account in England. Charlotte skill fully resolved the issue by sending a letter to my workplace as soon as I asked for. I do appreciate her help.
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Set out following the guidelines of The Property Ombudsman. Please see further information: https://jameslaurenceuk.com/complaints/
Last updated at 10/20/2022, 5:17:21 AM by allAgents
Awards won by James Laurence Estate Agents, Birmingham B3 1EH