By : 'Jenny' Services : Letting( As a Tenant ) Rent PCM : £1125 Would you recommend ? : No Postcode : B18
30 Dec 2024
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FLAT 1, 100 WARSTONE LANE, B18 6DZ.
Very bad handling on MOULD issues. One of the window frame in our property, in the bedroom, is very poorly installed and they are trying to blame our “lifestyle issues”. None of the other windows have issues, or rooms with temperature or... Read Full Review
Jenny Mucollari said about James Laurence Estate Agents
Services : Letting( As a Tenant )Date: 30th Dec 2024
FLAT 1, 100 WARSTONE LANE, B18 6DZ.
Very bad handling on MOULD issues. One of the window frame in our property, in the bedroom, is very poorly installed and they are trying to blame our “lifestyle issues”. None of the other windows have issues, or rooms with temperature or condensation. We should have known before we moved as the property was freshly painted and air-con was in the bedroom. We didn’t think it would be this bad. This has travelled to our furniture and has made us ill nonstop over 3 months, with a newborn in the room. The agency..? No response, or when they do respond, there’s no further actions and repairs. The heating to repair the condensation and airflow is rated very poorly, yet this would be “the solution”.
Very disappointed with the service of this agency and the landlord . I hope future tenants of the property FLAT 1, 100 WARSTONE LANE, B186DZ see this before they rent it out.
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Thank you for sharing your review. Upon investigating the matter, we note that your landlord arranged for a surveyor, at her own expense, to assess the cause of the mould in one of the rooms. The...
Staff are friendly, ...
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By : 'W' Services : Letting( As a Owner ) Would you recommend ? : Yes Postcode : B3
30 Oct 2024
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Staff are friendly, responsive and quick in their communication. Daniella was very helpful with my questions and I would highly recommend their... Read Full Review
Services : Letting( As a Owner )Date: 30th Oct 2024
Staff are friendly, responsive and quick in their communication. Daniella was very helpful with my questions and I would highly recommend their services.
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James Laurence fantastic ...
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5 Star Review
By : 'Rhea' Services : Letting( As a Tenant ) Would you recommend ? : No Postcode : B16
22 Oct 2024
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After an intense few months of searching for a flat to remt I stumbled across James Laurence Estate Agents and spoke with Kitti. Right from the start she was very friendly and professional and honoured her commitment to helping me find the best flat possible, consistently going above and beyond and ... Read Full Review
Services : Letting( As a Tenant )Date: 22nd Oct 2024
After an intense few months of searching for a flat to remt I stumbled across James Laurence Estate Agents and spoke with Kitti. Right from the start she was very friendly and professional and honoured her commitment to helping me find the best flat possible, consistently going above and beyond and even took the time out to show me the flat at a time that suited my busy schedule. I would highly recommend James Laurence’s services and they will be the only estate agent I use going forward!
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5 Star Review
By : '李展硕' Services : Letting( As a Tenant ) Would you recommend ? : Yes Postcode : B1
24 Sept 2024
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I think Lindsay Emmison is very professional and responds to emails in a very timely manner. My confusion can be handled very well in the... Read Full Review
Services : Letting( As a Tenant )Date: 24th Sep 2024
I think Lindsay Emmison is very professional and responds to emails in a very timely manner. My confusion can be handled very well in the emails.
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Reliable, good communicators, ...
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5 Star Review
tom
By : 'VickyS' Services : Sales( As a Vendor ) Sold price : £310000 Would you recommend ? : Yes Postcode : B17
12 Sept 2024
People found this helpful1
Tom Cullinan was absolute fantastic and worked really hard to keep us informed at every stage of what was going on. I would really recommend his... Read Full Review
Services : Sales( As a Vendor )Date: 12th Sep 2024
Tom Cullinan was absolute fantastic and worked really hard to keep us informed at every stage of what was going on. I would really recommend his services!
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Great service as a landlord. ...
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5 Star Review
By : 'Melvins' Services : Letting( As a Owner ) Would you recommend ? : Yes Postcode : B1
23 Jul 2024
People found this helpful1
Great service as a landlord. A portal is set up for the property which tracks and notifies you of all planned viewings. The letting team are proactive and responsive for all queries, keeping you up to date with progress. The property was let quickly and the fees are... Read Full Review
Services : Letting( As a Owner )Date: 23rd Jul 2024
Great service as a landlord. A portal is set up for the property which tracks and notifies you of all planned viewings. The letting team are proactive and responsive for all queries, keeping you up to date with progress. The property was let quickly and the fees are reasonable.
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5 Star Review
Charlotte
Henry
By : 'Lisa' Services : Letting( As a Owner ) Rent PCM : £1500 Would you recommend ? : Yes Postcode : B15
30 May 2024
People found this helpful1
I can't fault James Lawrence's care and professionalism throughout our experience with letting our flat.
Charlotte B. assisted me throughout the process and responded promptly to all of my enquires and was always available if I needed any help.
My husband and I were highly impressed... Read Full Review
Lisa Southam said about James Laurence Estate Agents
Services : Letting( As a Owner )Date: 29th May 2024
I can't fault James Lawrence's care and professionalism throughout our experience with letting our flat. Charlotte B. assisted me throughout the process and responded promptly to all of my enquires and was always available if I needed any help. My husband and I were highly impressed with Charlotte, Henry and James Laurence and would not hesitate in recommending them.
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1 Star Review
By : 'Tayyab' Services : Letting( As a Owner ) Would you recommend ? : No Postcode : B11
18 Mar 2024
People found this helpful0
Hi don't have time for this company can say very terrible experience so be careful you have be... Read Full Review
Tayyab Khan said about James Laurence Estate Agents
Services : Letting( As a Owner )Date: 18th Mar 2024
Hi don't have time for this company can say very terrible experience so be careful you have be warned!!!
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Charlotte
Anita
By : 'Johnny' Services : Letting( As a Owner ) Would you recommend ? : Yes Postcode : B5
26 Jan 2024
People found this helpful1
All the staff at James Laurence are really helpful. Charlotte guided me through the whole process to rent out my apartment. Would recommend James Laurence to anyone looking to rent or rent out... Read Full Review
Johnny Lau said about James Laurence Estate Agents
Services : Letting( As a Owner )Date: 26th Jan 2024
All the staff at James Laurence are really helpful. Charlotte guided me through the whole process to rent out my apartment. Would recommend James Laurence to anyone looking to rent or rent out property
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Very good I am ...
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5 Star Review
Charlotte
By : 'Iqbal' Services : Letting( As a Owner ) Rent PCM : £825 Would you recommend ? : Yes Postcode : B17
3 Jan 2024
People found this helpful1
Good organisation. They have managed my properties well. Very... Read Full Review
pierre rose said about James Laurence Estate Agents
Services : Letting( Property Management )Date: 22nd Dec 2023
Excellent service in particular Charlotte Blount very professional throughout the process and will highly recommend.
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Anita Chow was most pleasant, ...
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5 Star Review
Anita
By : 'Awa' Services : Letting( As a Tenant ) Would you recommend ? : Yes Postcode : B1
21 Dec 2023
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Anita Chow was most pleasant, patient and attentive agent i have ever experienced. Her communication was clear and absolutely tried her hardest to get are needs... Read Full Review
Services : Letting( As a Tenant )Date: 21st Dec 2023
Anita Chow was most pleasant, patient and attentive agent i have ever experienced. Her communication was clear and absolutely tried her hardest to get are needs met!
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Charlotte Blount five ...
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5 Star Review
Jorja
Henry
By : 'The' Services : Letting( As a Tenant ) Rent PCM : £1400 Would you recommend ? : Yes Postcode : B17
2 Nov 2023
People found this helpful0
Our agent, Charlotte Blount was extremely fast, thorough and helpful in responding to our inquiries, we have had contact with several housing agency representatives, and none have matched up to your high standard of Charlotte. James Laurence should be proud to have someone like Charlotte... Read Full Review
Services : Letting( As a Tenant )Date: 2nd Nov 2023
Our agent, Charlotte Blount was extremely fast, thorough and helpful in responding to our inquiries, we have had contact with several housing agency representatives, and none have matched up to your high standard of Charlotte. James Laurence should be proud to have someone like Charlotte representing the organization.
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Just bought a property in the ...
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5 Star Review
sophie
Henry
By : 'Tom' Services : Sales( As a Buyer ) Would you recommend ? : Yes Postcode : B1
7 Oct 2023
People found this helpful0
Just bought a property in the Jewelry Quarter. Sophie and Henry were always on hand to help, contacted the solicitors and helped iron out issues. Very supportive during the process. James Laurence also manage my properties and I have been very happy with the... Read Full Review
Just bought a property in the Jewelry Quarter. Sophie and Henry were always on hand to help, contacted the solicitors and helped iron out issues. Very supportive during the process. James Laurence also manage my properties and I have been very happy with the service.
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1 Star Review
By : 'Imran' Services : Letting( As a Owner ) Rent PCM : £950 Would you recommend ? : No Postcode : HP11
5 Oct 2023
People found this helpful0
Be careful scammers told me my property was go to be on rent late let me down then charge me fee of... Read Full Review
Imran Khan said about James Laurence Estate Agents
Services : Letting( As a Owner )Date: 5th Oct 2023
Be careful scammers told me my property was go to be on rent late let me down then charge me fee of £850
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5 Star Review
Henry
By : 'Veronica' Services : Sales( As a Buyer ) Would you recommend ? : Yes Postcode : B1
8 Sept 2023
People found this helpful0
Great support from start to finish. Personal approach, pragmatic and impartial. The transaction was long and complicated, the Agent showed in depth knowledge of the process and facilitated discussions between the lawyers.
Highly... Read Full Review
Great support from start to finish. Personal approach, pragmatic and impartial. The transaction was long and complicated, the Agent showed in depth knowledge of the process and facilitated discussions between the lawyers.
Highly recommended!
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Refreshingly professional ...
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5 Star Review
sophie
By : 'andy' Services : Sales( As a Buyer ) Sold price : £255000 Would you recommend ? : Yes Postcode : B1
6 Sept 2023
People found this helpful0
Refreshingly professional service from a local estate agent with great knowledge and insight into the Birmingham property market.
Sophie worked hard over a year to find me my dream property, and she always went the extra mile chasing clients, landlords, and solicitors, and me if necessary to... Read Full Review
Refreshingly professional service from a local estate agent with great knowledge and insight into the Birmingham property market.
Sophie worked hard over a year to find me my dream property, and she always went the extra mile chasing clients, landlords, and solicitors, and me if necessary to make things happen.
I wouldn't hesitate to use this agent time and again for all my property needs.
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Handling was very nice.Miss ...
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5 Star Review
Melissa
By : 'Mussa' Services : Letting( As a Tenant ) Would you recommend ? : Yes Postcode : B5
30 Jun 2023
People found this helpful0
Handling was very nice.
Miss Melissa Richardson helpful, patient and quick to... Read Full Review
Vijay Mehta said about James Laurence Estate Agents
Services : Letting( As a Owner )Date: 7th Jun 2023
Very obliging. More guidence for first time landlords would not go amiss.
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Complaints Procedure
Set out following the guidelines of The Property Ombudsman. Please see further information: https://jameslaurenceuk.com/complaints/
Last updated at 10/14/2022, 9:19:59 AM by allAgents
Awards won by James Laurence Estate Agents, Birmingham B15 3TQ