The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry

4.7/5, 4974 Reviews
91% Recommended
91% sales valuation accuracy
81% sales fee satisfaction

Marc

Becci
By : 'Nicole and James'
Services : Sales( I bought a property using them)
Sold price : £350000
Would you recommend ? : Yes
Postcode : PE13
Really helpful called back when I left a message. Happy to help
By : Springbok Customer Services
27 May 2024Your review has brightened our day! We're ecstatic to have provided you with a great experience, and your kind words mean the world to us. Your feedback will be conveyed to our team, who will be inspired by your satisfaction. If there's anything else we can assist you with, please don't hesitate to reach out. Warmest Regards, Springbok Customer Services
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sale | 91.00% | 81.00% | £21,500 | £35,200,000 |
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 145 | 14 | 17 | 3 | 2163 | 209 | 1924 | 151 | 223 | 115 |
Springbok Properties
Chester Street, Old Trafford, Greater Manchester
M32 0RS
0800 068 7935




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By : 'Vivian'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : S60
Had a great experience with Springbok. Communication played a key role throughout the process, and Haden ensured that all updates were timely and clear. The stepbystep process was straightforward and easy to follow, making the first part of the sales journey smooth and stressfree. I truly ... Read Full Review
By : Springbok Customer Services
17 Mar 2025Thank you for your feedback. We’re pleased to know we met your expectations and provided the support you needed. Your kind words will be passed along to the team. If you require any further...
By : 'Victoria'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales (As a Vendor)
Would you recommend ? : Yes
When received a letter to get in touch with Springbok Properties the sale of my property, I reluctantly called them but was impressed with the way I was attended to. I was contemplating of taking other options offered by another agent even after our first interaction. However, I had no choice but ... Read Full Review
By : Springbok Customer Services
17 Mar 2025Thank you for your kind review. We’re happy to know we provided the level of service you were looking for. Your feedback will be shared with the team as encouragement to keep up the great work. If...
By : 'Louisa'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales (As a Vendor)
Sold price : £210000
Would you recommend ? : Yes
Postcode : B14
Selling my property quickly was a priority, and Springbok Properties delivered beyond expectations. Their team was professional and attentive from start to finish, providing a fair cash offer in no time. They handled the entire process efficiently, and I was impressed with their constant updates ... Read Full Review
By : Springbok Customer Services
28 Dec 2024Your satisfaction is our top priority, and we're overjoyed that we could exceed your expectations. Thank you for taking the time to leave us your valuable feedback. We will be sure to share your...

By : 'N'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : B16
Such a professional and friendly service. I’ve always used high street estate agents before and wasn’t sure what to expect. Can’t fault it and Annie was fantastic throughout the process from offer accepted to completion. Thank ... Read Full Review
By : Springbok Customer Services
19 Dec 2024Thank you for your positive feedback. We’re glad we could meet your expectations and assist you effectively. Your kind words will be shared with our team, who will be motivated by your...
By : 'Thomas'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales (As a Vendor)
Sold price : £180000
Would you recommend ? : Yes
Postcode : BA1
After having difficulties with a couple of local estate agent, I decided to try Springbok Properties after seeing an advert on facebook. They offered a fair cash price and handled the sale quickly and efficiently. The whole experience was smooth, and I was relieved to have everything taken care of ... Read Full Review
By : Springbok Customer Services
16 Dec 2024Thank you for your kind review. We’re happy to know we provided the level of service you were looking for. Your feedback will be shared with the team as encouragement to keep up the great work. ...
By : 'Stuart'
Branch : Suite 7N, Trafford House, Chester Street
Services : 4
Would you recommend ? : Yes
Postcode : PO18
Fantastic Customer Service from Matt! We've had exceptional service from Matt, guided us through the process, always there to answer any questions etc and very efficientquick with responses. We'd thoroughly recommend this agency - No pressure and it's been a great experience since we are first time ... Read Full Review
By : 'Ella'
Branch : Suite 7N, Trafford House, Chester Street
Services : 4
Would you recommend ? : Yes
Postcode : HD3
My partner and I are so excited to be buying a house with springbok properties. As first time buyers, we have had quite a few questions on how the process works and Dan has been so helpful in guiding us through what we have needed to do! He is always very professional and someone that I can 100% ... Read Full Review
By : 'Alex'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales (As a Buyer)
Would you recommend ? : No
I had the pleasure of working with Mark Hurford from the Springbook agency, and I can confidently say that the cooperation was fully professional. Everything was perfectly arranged within 24 hours, with clear onboarding instructions and a thorough explanation of the entire process from the client’s ... Read Full Review

By : 'Jessie'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales (As a Buyer)
Sold price : £124000
Would you recommend ? : Yes
Postcode : CF45
Jessie provided fantastic service thanks Jessie your hard ... Read Full Review

By : Springbok Customer Services
15 Jan 2026We really appreciate your positive review. It’s great to hear that you were satisfied with the service we provided. We’ll make sure your feedback reaches the team. If you have any further needs,...

By : 'S'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales (As a Buyer)
Sold price : £229000
Would you recommend ? : Yes
Postcode : S2
The team was professional, responsive, and made the process smooth. Clear communication and helpful guidance throughout the ... Read Full Review
By : Springbok Customer Services
15 Jan 2026Thank you for your feedback. We’re pleased to know we met your expectations and provided the support you needed. Your kind words will be passed along to the team. If you require any further...

By : 'Sian'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales (As a Buyer)
Would you recommend ? : No
Jessica was amazing and extremely helpful, kept me informed every step of the way and helped me when i didn’t have a clue on what i was doing. you are going to buy a house from springbok always ask jessica thornton. we couldn’t of asked a better sales ... Read Full Review
By : Springbok Customer Services
15 Jan 2026We appreciate you taking the time to leave a review. It’s wonderful to know that our team was able to assist you to your satisfaction. Your comments will be shared with them. Please let us know if we ...
By : 'Paul'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales (Prospective Vendor/Buyer)
Would you recommend ? : Yes
Postcode : WA12
Hayden has been so efficient, replies to calls and requests within minutes. Issues we had concerns with he has set us at ease straight away, i hope the service continues in this fashion throughout as its been first ... Read Full Review
N
By : Springbok Customer Services
15 Jan 2026Thank you for your positive review. We’re glad we could provide the service you needed, and your feedback will be shared with the team. If there’s anything else we can help with, don’t hesitate to...

By : 'Laurence'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales (As a Vendor)
Sold price : £200000
Would you recommend ? : Yes
Postcode : WA12
So far so good property was advertised and sold very quickly, the deposit has been paid and Hayden who has handled the sale has been excellent he has kept me well informed of the progress up to the sale and has also said to ring him there are any ... Read Full Review
By : Springbok Customer Services
15 Jan 2026We’re thankful for your feedback and pleased to know you had a positive experience with us. We’ll make sure to share your comments with the team. If you have any further questions, feel free to reach ...
By : 'William'
Branch : Suite 7N, Trafford House, Chester Street
Services : 32767
Sold price : £150000
Would you recommend ? : Yes
Postcode : CH66
I had a deadline to sell and Springbok delivered. They ensured a secure offer and a quick completion. No broken chains or sudden ... Read Full Review
By : Springbok Customer Services
13 Jan 2026We're thrilled to have provided you with outstanding service, and your feedback will be cherished by our team. If you have any further inquiries or need assistance in the future, please don't...

By : 'David'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : DH7
Springbok we're very quick. I dealt with Haden and Ben who were very prompt and helpful with the process. Especially with the short time ... Read Full Review
By : Springbok Customer Services
13 Jan 2026Thank you for choosing our services and for leaving such a positive review. We're thrilled to have been able to assist you effectively. Your feedback will be shared with our team, and they will be...

By : 'Andrew'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : RM6
I have had a positive experience with Springbok Properties. My flat was stuck on the market with another estate agent and within 5 weeks of moving to Springbok I had an decent offer. Matt Hurdord from Springbok was ... Read Full Review
By : Springbok Customer Services
13 Jan 2026Your feedback is greatly appreciated, and we are thrilled that you were satisfied with our services. Your comments will serve as motivation for our team, who always strive to provide the best service ...
By : 'Andrew'
Branch : Suite 7N, Trafford House, Chester Street
Services : 3
Would you recommend ? : Yes
Postcode : RM6
I have had a positive experience with Springbok Properties. My flat was stuck on the market with another estate agent and within 5 weeks of moving to Springbok I had an decent offer. Matt Hurdord from Springbok was ... Read Full Review

By : 'Nick'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : S61
Dan has been exemplary in both his professionalism and customer service. After a very disappointing experience and a sale fall through due to a number of things. Dan took the sale of my house back on he outlined what he was going to do and then did it. He’s kept in constant contact throughout the ... Read Full Review
By : Springbok Customer Services
13 Jan 2026We are thrilled to receive such positive feedback from you! Thank you for sharing your great service experience with us. We will make sure to pass along your kind words to our team. If there's...

By : 'Benjamin'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales (As a Buyer)
Sold price : £117000
Would you recommend ? : Yes
Postcode : CF46
Matt was great with what I need to do and helpful along the ... Read Full Review
By : Springbok Customer Services
13 Jan 2026Your satisfaction is our top priority, and we're overjoyed that we could exceed your expectations. Thank you for taking the time to leave us your valuable feedback. We will be sure to share your...


By : 'Mr'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : CB7
We had a good experience dealing with Haden at springbok he was very friendly as well as very professional he also helped us with all the tek stuff.. Thanks to all at springbok selling our property. Mr & Mrs Reed ... Read Full Review
By : Springbok Customer Services
13 Jan 2026We greatly appreciate your feedback and are thrilled to know that you were satisfied with our services. Your comments will be shared with our team, who will be inspired by your kind words. If you...
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SPRINGBOK PROPERTIES COMPLAINTS PROCEDURE Springbok Properties strives to provide a high standard of service to all our customers at all times. If you feel we have not achieved this in any way, we'd really like you to tell us. If You Have a Complaint If you're not happy for any reason, your first point of contact should be with the team handling the sale of the property. It doesn't matter if you are the vendor, a prospective buyer or you have purchased the property through us. The team you have been dealing with will get started on resolving any issues as soon as they are aware of the problem. If they can't help, they will escalate you complaint within our internal complaint procedures. You will be contacted by a manager or assistant manager the same day if we can. Sometimes a complaint can be complex, or requires some investigation on our part. You may feel you would like to make your complaint more formal. If that is the case, please feel free to contact us by email or post. CustomerServiceManager@springbokgroup.co.uk Springbok Properties Complaints Universal Square Devonshire Street North Manchester M12 6JH To help us get to the bottom of things quickly and allow us to provide you with a speedy response, it would really help if you could give us as much information as possible about your problem. If you can, tell us what you would like us to do to resolve your complaint. We will acknowledge your complaint within three working days, and let you know when you should receive our full and final response. We may contact you for more information in the meantime to help make the right decision. If you are unhappy with our final decision, you may contact the Ombudsman who will then be able to independently review your complaint and our response. More information can be found on their website or by contacting them directly. www.tpos.co.uk The Property Ombudsman Ltd Milford House 43-55 Milford Street Salisbury Wiltshire SP1 2BP Telephone: (01722) 333306 Email: admin@tpos.co.uk
Last updated at 8/12/2025, 3:09:03 PM by allAgents